ليندا محمد, Marketing Officer/Executive& Receptionist

ليندا محمد

Marketing Officer/Executive& Receptionist

Protogenus

البلد
الإمارات العربية المتحدة
التعليم
بكالوريوس, Hebrew Language
الخبرات
10 years, 9 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :10 years, 9 أشهر

Marketing Officer/Executive& Receptionist في Protogenus
  • الإمارات العربية المتحدة - دبي
  • سبتمبر 2014 إلى يونيو 2016

• Booking online conferences with clients
• Updating MIS sheet
• Daily update for company data base ( Dubai - KSA - Jordan - Egypt - Lebanon )
• Customer care ( through phone )
• Daily closing reports of customer requirements

Front Office/Customer Service/Community Care Executive في Index Holding
  • الإمارات العربية المتحدة - دبي
  • يونيو 2015 إلى أبريل 2016

Screen, assess and refer individual inquiries to their destination.
Take down and deliver messages accurately and in a timely fashion.
Greet customers and visitors to the premises, answering questions, announcing calls or providing directions.
Able to respond to queries in a positive, pleasant, helpful and open manner.
Organize and prioritize work, work independently, and multi task.
Receive, sort and distribute incoming mail.
Liaise with various dispatchers to ensure the timely delivery of documents and invitations.
Ensure the prompt delivery of certificates to conference attendants.
Keep up to date information regarding the various events and happening at INDEX
Perform general backup clerical support whenever needed
Perform other related duties as required
Maintains cleanliness and appearance of reception area
Able to work as a team player in a changing and growing environment
Adhere to the INDEX Conferences & Exhibitions Org Est.’s rules and regulations; written or implied and any changes or introductions, which may vary from time to time as deemed appropriate

Marketing executive في Protogenus
  • الإمارات العربية المتحدة - دبي
  • سبتمبر 2014 إلى يونيو 2015

• Meeting and greeting clients at the reception
• Arranging all related admin work
• Customer care ( through phone )
• Booking online conferences with clients

cabin crew في egypt air
  • مصر
  • مايو 2005 إلى مارس 2014

The role of an air cabin crew member is to provide excellent customer service to passengers while ensuring their comfort and safety throughout the flight. They are trained to deal with security and emergency situations which may arise and can administer first aid to passengers.Cabin crew ensure that all emergency equipment is in working order prior to take off and that there are enough supplies for passengers. They also help passengers to board the plane and give a demonstration of safety procedures and equipment. Air cabin crew strive to make the flying experience a pleasant one for the passengers and will serve refreshments and meals and sell gifts and duty-free items. Cabin crew may work on short or long-haul flights.

الخلفية التعليمية

بكالوريوس, Hebrew Language
  • في Ain Shams University
  • يونيو 2003

faculty of arts Hebrew department

بكالوريوس, Language
  • في faculyy of arts ain shams university
  • مايو 2003

75%

Specialties & Skills

MIS Reporting
Outlook
Office Work
Marketing
Customer Service
computer skills
Customer Complain
Call Center
Customer service
Marketing Exective
Office Work

اللغات

الانجليزية
متمرّس
العربية
متمرّس

التدريب و الشهادات

customer care,Crm,sms (تدريب)
معهد التدريب:
egypt air traning center
تاريخ الدورة:
May 2013
المدة:
60 ساعة

الهوايات

  • reading,traveling,swimming,