Linda Mohamed, Marketing Officer/Executive& Receptionist

Linda Mohamed

Marketing Officer/Executive& Receptionist

Protogenus

Location
United Arab Emirates
Education
Bachelor's degree, Hebrew Language
Experience
10 years, 9 Months

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Work Experience

Total years of experience :10 years, 9 Months

Marketing Officer/Executive& Receptionist at Protogenus
  • United Arab Emirates - Dubai
  • September 2014 to June 2016

• Booking online conferences with clients
• Updating MIS sheet
• Daily update for company data base ( Dubai - KSA - Jordan - Egypt - Lebanon )
• Customer care ( through phone )
• Daily closing reports of customer requirements

Front Office/Customer Service/Community Care Executive at Index Holding
  • United Arab Emirates - Dubai
  • June 2015 to April 2016

Screen, assess and refer individual inquiries to their destination.
Take down and deliver messages accurately and in a timely fashion.
Greet customers and visitors to the premises, answering questions, announcing calls or providing directions.
Able to respond to queries in a positive, pleasant, helpful and open manner.
Organize and prioritize work, work independently, and multi task.
Receive, sort and distribute incoming mail.
Liaise with various dispatchers to ensure the timely delivery of documents and invitations.
Ensure the prompt delivery of certificates to conference attendants.
Keep up to date information regarding the various events and happening at INDEX
Perform general backup clerical support whenever needed
Perform other related duties as required
Maintains cleanliness and appearance of reception area
Able to work as a team player in a changing and growing environment
Adhere to the INDEX Conferences & Exhibitions Org Est.’s rules and regulations; written or implied and any changes or introductions, which may vary from time to time as deemed appropriate

Marketing executive at Protogenus
  • United Arab Emirates - Dubai
  • September 2014 to June 2015

• Meeting and greeting clients at the reception
• Arranging all related admin work
• Customer care ( through phone )
• Booking online conferences with clients

cabin crew at egypt air
  • Egypt
  • May 2005 to March 2014

The role of an air cabin crew member is to provide excellent customer service to passengers while ensuring their comfort and safety throughout the flight. They are trained to deal with security and emergency situations which may arise and can administer first aid to passengers.Cabin crew ensure that all emergency equipment is in working order prior to take off and that there are enough supplies for passengers. They also help passengers to board the plane and give a demonstration of safety procedures and equipment. Air cabin crew strive to make the flying experience a pleasant one for the passengers and will serve refreshments and meals and sell gifts and duty-free items. Cabin crew may work on short or long-haul flights.

Education

Bachelor's degree, Hebrew Language
  • at Ain Shams University
  • June 2003

faculty of arts Hebrew department

Bachelor's degree, Language
  • at faculyy of arts ain shams university
  • May 2003

75%

Specialties & Skills

MIS Reporting
Outlook
Office Work
Marketing
Customer Service
computer skills
Customer Complain
Call Center
Customer service
Marketing Exective
Office Work

Languages

English
Expert
Arabic
Expert

Training and Certifications

customer care,Crm,sms (Training)
Training Institute:
egypt air traning center
Date Attended:
May 2013
Duration:
60 hours

Hobbies

  • reading,traveling,swimming,