Lindsay Stanbridge

Planned, directed, coordinated and assigned manpower to efficiently meet P&L goals.
•Devised, deployed and monitored processes to boost long-term business success and increase KPI performance.
•Supported top-level decision-making and submitted reports to senior management to aid in business decision-making and planning.
•Networked well with external parties and customers to build connections and nurture relationships.
•Recruited, hired and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
•Improved productivity while reducing staffing and operational costs by 50%.
•Implemented operational strategies and by effectively building customer loyalty through clienteling and launching unique customer journey.
•Collaborated with buyers for special events and seasonal promotions to maintain adequate product stock and drive sales.
•Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
•Marked-down clearance items and relocated merchandise to proper store areas.
•Evaluated data on stock levels, customer sales and other factors, assessed trends and reported on findings to help senior management make effective operational decisions.
•Created hands-on training program for newly hired employees to acclimate each person to company policies and procedures and individual job duties.
•Drove operational improvements which resulted in savings and improved profit margins.
•Managed loss prevention by managing daily, monthly, quarterly and yearly reports through Cegid.
•Determined layout of store merchandise for visual appeal to consumers.
•Maintained clean, adequately stocked and organized store by streamlining daily operations and introducing new procedures.

Trained, coached and mentored staff to support smooth adoption of principle brand procedures.
•Reported issues to principle brand with great detail, through presenting, audit reports and regional market research .
•Worked directly with franchise partner, to brainstorm and discuss strategy to improve performance.
•Oversaw global product development and partner relationships, enabling footprint expansion into new markets.
•Supervised creation of exciting merchandise displays to catch attention of store customers.
•Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
•Trained, coached and mentored staff to support smooth adoption of principle brand procedures.

Gathered requirements, defined scopes, allocated resources and established schedules meeting or exceeding project demands.
•Maintained tactical control of project budgets and timelines to keep teams on-task and achieve schedule targets.
•Closely collaborated with project members to identify and quickly address problems.
•Investigated and corrected or escalated project problems.
•Managed quality assurance program, including on-site evaluations, internal audits and customer surveys.
•Resolve problems, improved operations and provided exceptional client support.
•Gilead 2016 commercial office 2016, 4000sqft.
•HID 2016 commercial office 2016, 3500sqft.
•Visa 2016 commercial office/innovation centre 9000sqft.
•Entertainer 2016 office expansion, 4000sqft.
•Carlyle 2016 Demolition, 3500sqft.
•Globe oil 2016 commercial office turnkey fit out

Compiled product, market and customer data to forecast accurate sales and profit projections.
•Organized and delivered training sessions to store teams for new product launches and service advancements.
•Cooperated and worked closely with communications team to develop marketing strategies to boost brand awareness.
•Developed and implemented favorable pricing structures balancing firm objectives against customer targets.
•Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
•Chaired weekly meetings with executive leadership to identify opportunities for improvement, establish milestones and implement actions to increase overall sales.
•Developed and implemented high-quality work environment as measured through employee satisfaction ratings.
•Established and administered annual budget with effective controls to prevent overages, minimize burn rate and support sustainability objectives.
•Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.

Boutique 1, Dubai, Emirate
•Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
•Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
•Delivered engaging sales presentations to new clients, explaining technical information in simplified language to promote features and increase client base.
•Held weekly meetings with sales team to identify techniques to overcome sales obstacles.
•Developed and implemented comprehensive salesperson training program.

House of Fraser, Glasgow, Scotland
•Supervised end-to-end stock management, including examining incoming inventory, merchandising shelves and preventing shrinkage.
•Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers.
•Answered questions about store policies and concerns to support positive customer experiences.
•Assessed sales reports to identify and enhance sales performance, support inventory oversight and capitalize on emerging trends.
•Recruited and retained top talent, with focus on completing timely performance evaluations, providing positive feedback and rewarding superior performance.
•Mentored 40-member sales team in applying effective sales techniques and delivering top-notch customer service.
•Met and exceeded upsell goals by highlighting target merchandise with strategic promotional approaches.
•Greeted customers and helped with product questions, selections, and purchases including in-store and e-service transactions.
•Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
•Boosted sales rates to rank number 1 department in the company.