Learning and Development
Boden
Total years of experience :12 years, 1 Months
To support the L&D manager in delivering the people development strategy - working alongside the product teams and managers.
Key responsibilities:-
Responsibility for the L&D lifecycle:
Analysing L&D needs and identifying development needs of the product teams
Developing L&D plans to support the development of the product team community
Advising on and delivering effective & innovative training solutions
1:1 coaching and mentoring with the leadership & management teams
Leadership and management development
New employee induction
Graduate development
Deliver the company engagement survey - from supplier to presenting the results to the board and department directors
Manage L&D product team budget
Key projects - Design the first 12 months induction for new starters including career path masterclasses and role sign off, Buying and Merchandising Academy for mid-level employees with the University of Westminster, , Buying and Merchandising Academy for senior-level employees with the University of Westminster, redesign the company induction, communicating the new strategy and new brand vision across the organisation.
The purpose of the Learning & Development Partner is to design, deliver and co-ordinate departmental learning and development in alignment with the organisations learning and development strategy and the current and future needs of ASOS.
Key responsibilities:-
Responsibility for the L&D lifecycle:
Establishing core role competencies
Analyse L&D needs and identifying development needs outside of the L&D remit and make recommendations to managers
Designing multi-media learning and development interventions to meet L&D needs
Developing L&D plans to support development across the ASOS community
Implementing and evaluating the success of learning and development interventions
Continuously improving the learning and development offer
Working with internal and external SMEs to design and deliver of specialist L&D interventions to meet specific requirements
Liaising with operations, recruitment and workforce planning to schedule off-the-job L&D interventions
Developing innovative ways of meeting L&D needs which minimise the impact upon business and customer delivery
Flexing, adapting and amending L&D interventions, without compromising quality, to ensure that they are supportive of current and on-going operational challenges
Manage the supplier to develop and design e-Learning offerings
Key projects - Design of global induction including aligning content across the sites and ensure it is fit for purpose as we move into new countries, Welcome to ASOS eLearning, delivery of key management development interventions, complete TNA for Customer Care division and deliver appropriate solutions.
To develop a global practice for all L&D activity to maximise the corporate goals. Ensuring that I worked with all office’s to create and deliver effective programmes.
Key Responsibilities:
Complete training needs analysis for development requirements
Broker in suppliers to deliver against the corporate objectives
Work with the overseas directors to create and maintain the L&D programme, working with overseas suppliers to deliver
Management Development Programme, create the programme to delivery
Deliver classroom based training to EMEA offices
Train the trainer to subject experts
Facilitation of corporate sessions
Key Projects - Design of global induction including aligning content across the regions and a full accreditation programme for new starters, programme manage Commercial Skills including identifying SME’s to co-deliver, evaluation and global roll out of the programme.
Employed primarily to focus on providing advice, support and project manage L&D initiatives and projects.
Key Responsibilities
Leadership and Management Development including change management
Organisational Training Review
Education & Qualifications
Global Induction
Sales of Customer Service Training
Manage team of co-ordinators
Key Projects - Deliver high-impact training including global induction and management development, designed and delivered qualifications from the Chartered Management Institute and City and Guilds including student selection, workshop design and evaluation, mentor and assessor.
Employed to develop a team of 15 people to high potential, deliver to company objectives and departmental goals.
Key responsibilities
Account manage the Flying Club Gold Card account holders including the top 50 flyers
Be the first line contact for high profile travellers, ensuring that travel meets the requirements of the individual and Virgin Atlantic
Communicate divisional targets to the team
Support individual team members to deliver on their sales targets
Induct new staff members into the team and provide support through to successful probation
Identify training needs to support the sales requirements
Work in partnership with high performing sales individuals to develop them into the next role
Provide coaching to individuals with differing skill levels and provide feedback on performance
9 GCSE passes, including English Literature, English Language and Maths
