lovely aiza alvarez, Secretary cum Receptionist

lovely aiza alvarez

Secretary cum Receptionist

ABU DHABI COUNTRY CLUB

Location
United Arab Emirates - Abu Dhabi
Education
Bachelor's degree,
Experience
4 years, 5 Months

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Work Experience

Total years of experience :4 years, 5 Months

Secretary cum Receptionist at ABU DHABI COUNTRY CLUB
  • United Arab Emirates - Abu Dhabi
  • January 2010 to February 2013

ABU DHABI COUNTRY CLUB SECRETARY cum RECEPTIONIST
SPORTS SCHOOL Abu Dhabi, UAE
BAROUDY SPORTS CLUB MANAGEMENT January 2010 - Present
Reporting to: Managing Director

Job Description:
➢ Read and responds for correspondence
➢ Helps with preparation of brochures and company materials.
➢ Improves workflow and simplify reporting procedures
➢ Filling documents
➢ Receive emails (documents, correspondence, query etc.)
➢ Respond to inquiries about the company
➢ Monitored daily schedules, time sheets and activities of the clients
➢ Answer incoming and outgoing calls
➢ Handling different transactions of customers
➢ Follow-up payments & customers queries
➢ Deal with clients from drop-in to phone calls
➢ Maintains confidentially of all matters relating to the management
➢ Prepare weekly/monthly reports of the clients

ACCOUNT EXECUTIVE at FERNBROOK GARDENS, INC
  • Philippines
  • July 2007 to September 2008

FERNBROOK GARDENS, INC. ACCOUNT EXECUTIVE
Portofino South, Las Pinas July 2007 - September 2008
Philippines Reporting to: General Manager

Job Description: ➢ Responsible for reservation selling, handling and taking care of client accounts.
➢ Arrange guest schedules, queries for special occasion as requested.
➢ Organized, coordinate and participate in seminars, trade shows, special events and meetings.
➢ Monitored the activities of events to ensure compliance with the applicable regulations.
➢ Responsible of reviewing event bills for accuracy payments

Education

Bachelor's degree,
  • at Polytechnic University of the Philippines
  • May 2005

COLLEGE Polytechnic University of the Philippines College of Tourism & Hotel Management Bachelor of Tourism Sta. Mesa, Manila Philippines Yr: 2001 - 2005

High school or equivalent,
  • at Balian National High School
  • January 2001

SECONDARY Balian National High School Balian, Pangil Laguna Philippines Yr: 1997 - 2001

High school or equivalent,
  • at Sulib Elementary School
  • January 1997

PRIMARY Sulib Elementary School Sulib Pangil, Laguna Yr: 1991 - 1997

Specialties & Skills

Business Correspondence
Microsoft Excel
External Clients
ACCOUNT EXECUTIVE
CLIENTS
CORRESPONDENCE
EVENT PLANNING
EXCELLENT WRITTEN
EXECUTIVE SECRETARY
PAYMENTS
SECRETARY
WORKFLOW

Languages

Filipino
Expert

Training and Certifications

Booking and Reservation (Training)
Training Institute:
Phoebus Travel Network (Travel Agency)
Date Attended:
November 2004