Ma Elizabeth Valencia, Relationship Officer

Ma Elizabeth Valencia

Relationship Officer

Dubai First

Location
United Arab Emirates - Dubai
Education
Bachelor's degree, Psychology
Experience
20 years, 0 Months

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Work Experience

Total years of experience :20 years, 0 Months

Relationship Officer at Dubai First
  • United Arab Emirates - Dubai
  • June 2015 to December 2015

*Handled the business development and banking sales
*Received training from Dubai First in- house development team
*Client management via due diligence, document review, approvals and authorizations
*Generated customer leads through telemarketing and meeting new prospects
*Updating with the market information to offer competitive services through e-marketing
ACHIEVEMENT
* Acquired a strong and comprehensive experience in the loans and banking process &
documentation in GCC

Retail Sales Consultant at Hyundai Alabang Inc
  • Philippines
  • October 2005 to February 2015

*Engaged in marketing and sales of brand new Hyundai passenger and commercial vehicles
*Arranging meetings with potential customers and demonstration of models
*Gathering market and customer information
*Making accurate, rapid cost calculations, and providing test drives
*Negotiating the terms of an agreement and closing sales
*Detailed turn- over of units and suggestion of after sales services
*Maintaining customer loyalty and acquiring referrals for new customers
*Recording sales and order information in the ERP

NOTABLE ACHIEVEMENTS
*Received Hyundai Asia Resources and dealership In-House training
*Credible knowledge of vehicle specifications and information
*Won several top performance awards
*Position was elevated to Sales Team Leader
*Managed a team of Retail Sales Executives
*Reviewing team sales performance, aiming to meet or exceed targets
*Effectively embraced and fulfilled additional challenges of new role
*Excellent team player management
*Established relationship with new customers and maintained existing clients;

Insurance Broker at Castle Rock Insurance Agency
  • Philippines
  • March 2000 to February 2005

*Engaged in sales and underwriting general insurance policies
*Acquired valuable understanding and knowledge in claims and customer service
*Obtained official authority to sell Motor/Car insurance policies

School Teacher at St. Michael Educational Center
  • Philippines
  • May 1992 to April 1997

*Engaged in teaching the Math subject to Elementary students
*2 years of teaching experience in the Kindergarten and 3 years in Elementary
*Increased learning through continuous study and research
*Organized formulation of lessons through systematic planning

Education

Bachelor's degree, Psychology
  • at Centro Escolar University
  • March 1990

Specialties & Skills

Human Resources
Documentation
MS Office tools
Administration
BANKING
COMMUNICATION SKILLS
CONSULTING
CUSTOMER RELATIONS
DOCUMENTATION
FEATURES
FINANCE

Languages

English
Expert

Training and Certifications

Sales Excellence Development Program and Lifelong Learning (Training)
Training Institute:
Asian Institute of Management
Date Attended:
November 2012
Duration:
80 hours