Ma. Rhocel Cruz, Receptionist/Cashier/Accounts

Ma. Rhocel Cruz

Receptionist/Cashier/Accounts

Maison de Joelle

Location
United Arab Emirates
Education
Bachelor's degree, Business Administration
Experience
16 years, 4 Months

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Work Experience

Total years of experience :16 years, 4 Months

Receptionist/Cashier/Accounts at Maison de Joelle
  • United Arab Emirates
  • August 2012 to September 2014
Office Staff/Secretary at ERICKCEL MOVERS
  • Philippines
  • December 1997 to January 2012

It's our family trucking business in the Philippines. I am the one who responsible for checking and monitoring files and paper works for the records of the company and employees. Collecting cheque and resposible to in-cash it. In charge for the employees payroll and allowances. Preparing billing invoice, DTR and official receipt. Keeping the personal information of the staff and monitors daily reports and delivery.

Service Crew at Jollibee Food Corporation
  • Philippines
  • May 2002 to November 2004

C. Company: . Jollibee Food Corporation (Manila, Philippines)
Position: Service Crew
Inclusive Dates: May 2002 to November 2004
Job Description: ✓ Greet and Serve all customer needs.
✓ Take customer's orders.
✓ Keep the store tidy and clean.

Receptionist/Cashier/Accounts at Maison de Joelle
  • United Arab Emirates
  • to
Receptionist/Cashier/Accounts at ERICKCEL MOVERS
  • India
  • to

A. Company: Maison de Joelle (Beauty Salon) Arabian Center, Dubai
Position: Receptionist/Cashier/Accounts
Inclusive Dates: August 2012- (Part Time)
Job Description: ✓ Responsible for manning the main reception area
✓ To deliver friendly, efficient customer service and to create a warm and welcoming atmosphere for all of our guests, with the key aim of retaining and attracting new customers
✓ Deal with queries from the public and visitors/customers courteously
✓ Attend to visitors and deal with inquiries on the phone and face to face.
✓ Supply information regarding the organization to clients and customers
✓ Monitor everyday appointments and all incoming/outgoing transactions
✓ Answer telephone and re-direct calls as appropriate and take adequate messages when required
✓ Enters purchases into cash register to calculate total purchase price.
✓ Accepts cash, checks, or bankcards for payment; completes check and bankcard transactions according to established procedure
✓ Balances cash drawer and receipts; documents discrepancies
✓ Keeps register area neat and stocked with necessary supplies
✓ Assists in other areas of salon, such shelf-stocking, or keeping merchandise displayed in an orderly manner.
✓ Ensures knowledge of staff movements in and out of organization

Receptionist/Cashier/Accounts at Jollibee Food Corporation
  • India
  • to

A. Company: Maison de Joelle (Beauty Salon) Arabian Center, Dubai
Position: Receptionist/Cashier/Accounts
Inclusive Dates: August 2012- (Part Time)
Job Description: ✓ Responsible for manning the main reception area
✓ To deliver friendly, efficient customer service and to create a warm and welcoming atmosphere for all of our guests, with the key aim of retaining and attracting new customers
✓ Deal with queries from the public and visitors/customers courteously
✓ Attend to visitors and deal with inquiries on the phone and face to face.
✓ Supply information regarding the organization to clients and customers
✓ Monitor everyday appointments and all incoming/outgoing transactions
✓ Answer telephone and re-direct calls as appropriate and take adequate messages when required
✓ Enters purchases into cash register to calculate total purchase price.
✓ Accepts cash, checks, or bankcards for payment; completes check and bankcard transactions according to established procedure
✓ Balances cash drawer and receipts; documents discrepancies
✓ Keeps register area neat and stocked with necessary supplies
✓ Assists in other areas of salon, such shelf-stocking, or keeping merchandise displayed in an orderly manner.
✓ Ensures knowledge of staff movements in and out of organization


B. Company: ERICKCEL MOVERS (Trucking Business) Manila, Philippines
Position: Office Staff/Secretary
Inclusive Dates: December 1997 to January 2012
Job Description: ✓ Maintains systematic file records of all incoming and outgoing documents properly recorded and updated.
✓ Follow up on all accounts receivables and payables.
✓ Perform cash transactions.
✓ Responsible for keeping personal information.
✓ Maintain and update personnel records for staff (paper and electronic)
✓ Compose correspondence presentations, reports and other business documents.
✓ Reviewing incoming memos, submissions and reports.
✓ Keep filing up to date.
✓ Prepare all new contacts and employment package and checks out required documents such as Police and NBI clearances.
✓ In-charge of employees payroll and allowances.
✓ Monitors daily delivery reports.
✓ Does follow-up for pending transactions/requests.
✓ Prepares Billing invoice, DTR and Official Receipt
✓ Collect cheque and responsible to in-cash it.
✓ Receive incoming and outgoing calls.

Education

Bachelor's degree, Business Administration
  • at Pasig Catholic School
  • March 2002
Bachelor's degree, Tourism
  • at La Consolacion College of Manila
  • March 1999

Specialties & Skills

CASH REGISTER
CASHIER
CLIENTS
CUSTOMER SERVICE
RECEPTION
RECEPTIONIST
STOCKING