Madeeha Ikram, Officer

Madeeha Ikram

Officer

Middle east international school

Location
Qatar - Doha
Education
Master's degree, Islamic Studies
Experience
20 years, 4 Months

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Work Experience

Total years of experience :20 years, 4 Months

Officer at Middle east international school
  • Qatar
  • My current job since April 2011

as Admission Officer.
•Prepare the Certificate of Registration and other relevant letters as requested by the parent/student.
•Schedule the KG, Elementary, and Middle School assessments and placement tests and coordinate with the facilitators of the tests.
•Issue letter of acceptance and/or probationary status letters to incoming students.
•Handle telephone and email enquiries from prospective students, their parents, teachers and advisers independently and in a timely and professional manner.
•Analyze the applications of prospective students based on standard admission policies.
•Arranging Interviews of students to understand their objectives and background with School counselor, principals and Head of School.
•Provide clarifications to student’s queries in a professional manner.
•Follow-up with students for any enquiries through direct meetings, phone calls and emails.
•Inform students about the courses offered and the tuition fees.
•Maintain a database of student information, telephone logs and student feedbacks in order to generate student reports for management whenever required.
•Provide support to the Admission Team when needed.

Admin Assistant at Middle East international school
  • Qatar - Doha
  • April 2011 to October 2018

as a Student Registrar
Records, Reports, and Correspondence
•Maintain physical and computerized records including student cumulative folders, progress and failure reports, class rosters, schedule changes, and grade books.
•Process new student records, including requesting transcripts and records from other schools, setting up cumulative folder, and entering student data into appropriate databases.
•Distribution of report cards.
•Process and transmit requests for student information, including student transcripts for colleges and universities.
•Assist counselors with the enrollment, withdrawals, and transfer of students and process applicable records.
•Assist administration and counselors with the preparation of reports and student data information.
•Maintain confidentiality of information.
•Record and manage medical records of Special needs students.
•Work with MOE (Supreme Education Council) on their projects of student update information NSIS & Student portal, teacher’s information in MOE Human Resource system.
•Maintain and operate office systems relevant to student, staff, facilities and records services

Duties as a Document Controller.
•Copying, scanning and storing documents
•Checking for accuracy and editing files, like contracts
•Reviewing and updating technical documents (e.g. manuals and workflows)
•Copy, scan and store documents
•Check for accuracy and edit files, like contracts
•Review and update technical documents (e.g. manuals and workflows)
•Distribute project-related copies to internal teams
•File documents in physical and digital records
•Create templates for future use
•Retrieve files as requested by employees and clients
•Manage the flow of documentation within the organization
•Maintain confidentiality around sensitive information and terms of agreement

Maps Data Administrator
•Manage Users
•Modify Preferences

Travel Consultant at Falcon Travel
  • Qatar
  • May 2006 to October 2008

Attend politely/ courteously to all inquiries, telephone calls and deal with queries pertaining to Hotel reservations, Holiday Packages, Tours & other travel needs to ensure enhanced customer friendly service.
•Car Hire with driver or without driver
•Direct Access to Suppliers & Hotels
•Handling Co-operate Clients & Cash walk in customers
•Handling Hotel Reservations, arranging visas, constructing various packages and attending to other special requests in order to fulfill customer requirements to satisfy and retain customers
•Issuing International Driving License
•Issuing QIC Insurance Forms.
•Keep accurate customer records
•Knowledge of using GDS(Amadeus & Sabre)
•Making BSP Refunds
•Making VMPD
•Meet & assist at airport
•Rent-a-car, Limousine services & chauffer services for VIP clients
•Selling travel products and tour packages all around the world
Happy JOurney

Reservation Officer at Direct Access
  • Qatar
  • January 2005 to May 2006

Attend politely/ courteously to all inquiries, telephone calls and deal with queries pertaining to Hotel reservations, Holiday Packages, Tours & other travel needs to ensure enhanced customer friendly service
•Car Hire with driver or without driver

Consultant at Direct Access
  • Lebanon
  • July 2003 to December 2004

Attend politely/ courteously to all inquiries, telephone calls and deal with queries pertaining to Hotel reservations, Holiday Packages, Tours & other travel needs to ensure enhanced customer friendly service
•Car Hire with driver or without driver

Ticket Agent at AJJAJ TOURS N RAVELS
  • Qatar - Doha
  • July 2002 to July 2003

Reservation & Ticketing Staff
•Attend politely/ courteously to all inquiries, telephone calls and deal with queries pertaining to Hotel reservations, Holiday Packages, Tours & other travel needs to ensure enhanced customer friendly service
•Direct Access to Suppliers & Hotels
•Handling Cooperate Clients & Cash walk in customers
•Handling Hotel Reservations, arranging visa’s, Constructing various packages and attending to other special requests in order to fulfill customer requirements to satisfy and retain customers
•Issuing International Driving License
•Issuing QIC Insurance Forms
•Keep accurate customer records
•Knowledge of using GDS(Amadeus & Sabre)
•Making BSP Refunds
•Making VMPD
•Selling travel products and tour packages all around the world

Dental Assistant at DR.SENA’s DENTAL CLINIC
  • Qatar - Doha
  • August 2001 to June 2002

Cleaning Dental Instruments and related functions.
•Helping as a Dental Assistant.
•Preparing Patient Registration card
•Updating Patient Information in Hard Copy
•Updating Patient Information in Register & Computer
•Typing Letters and Memos for patients.

Education

Master's degree, Islamic Studies
  • at University of karachi
  • October 2018

- [

High school or equivalent, Islamic Studies
  • at Pak shama school
  • October 2018

- [

High school or equivalent, Islamic Studies
  • at Secondary School
  • October 2018

Specialties & Skills

Electronic Document
Document Imaging
Document Conversion
Document Preparation
Documentation
CUSTOMER RELATIONS
LETTERS
TELEPHONE SKILLS
CONTRACT MANAGEMENT
CONTROL
COUNCIL
COUNSELING
DATABASE ADMINISTRATION
DOCUMENTATION

Languages

Arabic
Beginner
English
Expert
Hindi
Expert
Urdu
Expert

Hobbies

  • Teaching,travelling,reading,gym