SALES ACCOUNT MANAGER
Bayut
Total years of experience :10 years, 7 Months
Oversaw sales forecasting, goal setting, and performance reporting for over 70 accounts
Analyzed and reported on customer activity, business trends, and areas of concern
Maintained high standards of customer service by answering pricing, market conditions, product utilization, and credit questions correctly
Anticipated client needs by staying in touch on a regular basis
Negotiated prices, terms of sale, and service agreements
Worked diligently to resolve unique and recurring complaints, promoting loyalty and enhancing operations
Consistently exceeded monthly sales targets by an average of 20%
Consistently exceeded monthly KPIs with a retention rate of 85% and year-on-year business growth of 45% on average