Maha Al Mulla

• Perform the duties of Manpower Planning Manager and managing a team of 5 employees whenever required (during annual leaves & emergencies) with full authority.
• Ensure budget availabilities for all new recruits and ensure that the job titles requested are in line with RTA grading scale & Job titles.
• Ensure that accurate and up to date Job Descriptions are available to all employees in the Authority and they are communicated to them.
• Study the necessary requirements of knowledge, skills and experiences required for specific job.
• Participate in formalizing all processes, procedures and standards related to job description, evaluation and re-evaluations for manpower planning function.
• Analyze and consult the jobs that are applicable to be re-evaluated in order to proceed the necessary actions for job re-evaluation.
• Coordinate with Internal job evaluation and re-evaluation committee for Job Evaluation and Re-evaluation and communicate the new grade to the concerned department.
• Maintain updated record of the grade list.
• Ensure that all job analysis, evaluation and re-evaluation are met at the agreed service levels.
• Maintain the organization structure for all RTA departments on every new circular issued or change in positions and grades.
• Conduct studies related to employees transfer within the organization and propose plans

• Performed the duties of Talent Acquisition Manager and managing a team of 12 employees whenever required (during annual leaves & emergencies) with full authority.
• Review recruitment policies to ensure effectiveness of selection techniques and recruitment programs.
• Assist in the development of effective recruiting strategies.
• Design and implement robust recruiting procedures that ensures consistent and productive results.
• Understand the job specification for head hunting, screening, short-listing, telephonic interviews, reference checks for the candidates, follow up for the feedback, confirmation and joining.
• Devise plans for sourcing from different channels: internal and external database search, close hiring of candidates, co-ordinate with concerned employees for finalizing interviewing panels.
• Handle assigned recruitment activities including but not limited to Offer letter, appointment letter, on boarding and other related activities.
• Facilitate interview scheduling, candidate travel logistics, interview assessments, recruit reimbursements, answer inquiries regarding payments.
• Track and obtain documentation, data, and forms to support process and compliance requirements.
• Request references and check the suitability of applicants before submitting their details to the departments within RTA.
• Supervise the Recruiting Services team consisting of Recruiters dedicated to provide impeccable service to every department within RTA.
• Implement the recruiting services activities from the advertisement of positions, participate in social media recruitments, organize job fairs, manage the skill testing process and conduct recruiting workshops to hire employees.
• Establish operational hiring metrics to measure the efficiency of the hiring process and focus on effectiveness of outcomes.
• Act as a point of contact for assigned departments and ensure superior customer service experiences effective recruitment practices to support Authority’s initiatives.
• Ensure compliance with laws affect recruiting and screening functions such as national’s preference, background checks, document collection and so forth.
• Conduct research, studies, and drafts/compile reports of findings and recommendations.
• Prepare Recruitment reports and review KPIs in light with RTA’s standards.
• Motivate and provide clear direction to recruitment team through on-going feedback regarding expectations, roles, responsibilities, achievements and opportunities for success.
• Develop and conduct training sessions on recruiting practices for the departments.
• Attend career job fairs, recruiting open houses and community events to pro-actively attract the best candidates

Handle assigned recruitment activities including but not limited to Offer letter,
appointment letter, on boarding and other related activities.
* Facilitate interview scheduling, candidate travel logistics, interview assessments, recruit
reimbursements, answer inquiries regarding payments.
* Track and obtain documentation, data, and forms to support process and compliance
requirements.
* Request references and check the suitability of applicants before submitting their details
to the departments within RTA.
* Supervise the Recruiting Services team consisting of Recruiters dedicated to provide
impeccable service to every department within RTA.
* Implement the recruiting services activities from the advertisement of positions,
participate in social media recruitments, organize job fairs, manage the skill testing
process and conduct recruiting workshops to hire employees.
* Establish operational hiring metrics to measure the efficiency of the hiring process and
focus on effectiveness of outcomes.
* Act as a point of contact for assigned departments and ensure superior customer service
experiences effective recruitment practices to support Authority’s initiatives.
* Ensure compliance with laws affect recruiting and screening functions such as national’s
preference, background checks, document collection and so forth.
* Conduct research, studies, and drafts/compile reports of findings and recommendations.
* Prepare Recruitment reports and review KPIs in light with RTA’s standards.
* Motivate and provide clear direction to recruitment team through on-going feedback
regarding expectations, roles, responsibilities, achievements and opportunities for
success.
* Develop and conduct training sessions on recruiting practices for the departments.
* Attend career job fairs, recruiting open houses and community events to pro-actively
attract the best candidates.

Search for candidates using different ways like, search engines (Bayt-
MonsterGulf-GulfTalent), recruitment agencies, company's CV bank.
* Conduct interviews for senior and junior positions
* Conduct international interviews.
* Prepare recruitment documents such as, employment requisitions, employment
offers, employment contracts, status change form and all different recruitment
forms.
* Handle induction program of all new joiners
* Update job descriptions
* Attend career fairs in Dubai colleges and universities
* Handle Medical Insurance and Business Travels
* Administer occupational personality questionnaires by using the tool for both
recruitment & development of staff, analyse and write reports and share them with the
line managers.
Service Level Agreement:
* Maintains and administrates the changes and the updates in the SLA documents as per
the agreements with the clients and liaises with the Group Corporate Finance for
charging the clients for the services.
* Monitor the information on services rendered on a monthly basis, feedback or
financials submitted by the HR Sections to ensure quality and effective service is
rendered, favourable financial recovery and business satisfaction for the HR Services
* Provide recommendations for improvements for HR Services (process, technology,
etc) to achieve business and employee satisfaction for the services provided on the
SLA.
* Establish financial reporting with Corporate Finance, to determine actual financial
performance of HR Services vs. Recovery methodology.
* Acts as the SLA focal point between Dubai World and its clients and responds to any
queries associated
* Enhances and develops current practise followed and processes in order to abide with
the changes in the services and the rates.
* Quarterly reviews the SLA proactively with the clients to update the records and the
headcounts and to capture any changes occurred in order to increase level of satisfaction.
Other HR Related responsibilities:
* Ensure process compliance for job movements (creation of jobs, job descriptions,
discontinuation of jobs, salary recommendation and job evaluation)
* Training and development Administration.
* Government Relations section supervision.