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Maha Maanna, Product Manager

Maha Maanna

Product Manager·Path Solutions, KSCC

Saudi Arabia

Master's degree, Business Administration

Work experience

Total years of experience: 10 years, 7 months

Product Manager

May 2010 - February 2011

Path Solutions, KSCC

Beirut, Lebanon

May 2010 - February 2011

- Managing assigned applications and ensuring that they are kept in line with the banking and financial market trends and requirements.
- Owning a roadmap with assigned priorities, revising and re-evaluating it per the company set frequency of revision.
- Managing the products enhancements projects and coordinating with the development products managers for the enhancements implementation in the system.
- Forming projects teams, setting timetables and projects plans, providing guidance and reviewing business requirements prepared by the Senior Business Analysts and Business Analysts.
- Managing and supervising the process of internal launching of new releases including readiness of needed documentation and providing guidance for that purpose.
- Ensuring that set responses to proposals are correct and done per the time frame.
- Ensuring viability and efficient consultancies to clients required issues.
- Supervising partnerships with other software vendors for product enhancement.
- Providing advices and instructions to team members as and when required; and performing appraisal of team members.
- Preparing and submitting necessary inputs and reports to the management.
- Ensuring that all work done within function is done per the company’s policies and procedures.

Other:
- Member of the Change Control Board (CCB) that is responsible for managing all the products releases.

Company industry:
Islamic Banking
Job role:
Accounting and Auditing

Subject Matter Expert (Trade Finance & Swift Operations)

May 2008 - April 2010

Path Solutions K.S.C.C.

Beirut, Lebanon

May 2008 - April 2010

- Understand the business issues and data challenges of clients’ organization and industry and suggest areas of improvement.
- Assess the clients’ business objectives and identify creative and doable business alternatives.
- Develop functional and system design specifications for clients’ engagements.
- Research and analysis of the new market requirements, innovative developments in business subject and changes in regional financial policies.
- Evaluate major product customization requirements to identify the scope of product functionality enhancement.
- Identify the trends in the banking industry via market research, attending conferences and workshops.
- Providing internal trainings to colleagues and external trainings to clients.

Major Projects:
- Using Swift MTs for Islamic Banking.
- Mapping and standardizing all required swift messages as per the International Swift standard across different applications (Customer Service Management, Trade Finance, Assets and Treasury: Islamic & Conventional).
- Model Bank for Trade Finance & Swift applications.
- Setting roadmaps and recommending enhancements of Trade Finance, Swift and Anti-Money Laundering Applications.
- Handled the Analysis, Design and Building phases as well as training on Trade Finance module for the following Banks:
• Al Khaliji Al Islami Bank - Qatar
• Bank of Khartoum - Sudan
• Khaliji Commercial Bank - Bahrain
• National Bank of Abu Dhabi - Sudan
• Tadhamon Bank of Syria - Syria
- Handled all Swift (inward and outward) requirements for: Al Baraka Bank - Algeria.

Company industry:
Software Development
Job role:
Accounting and Auditing

Trade Finance Services Officer

January 2006 - May 2008

Arab Bank plc

Beirut, Lebanon

January 2006 - May 2008

- Issue, amend, and advise commercial and standby letters of credit following the appropriate international regulations.
- Examine documents against Letters of Credit, process payments, and create bankers acceptances.
- Process incoming and/or outgoing documentary collections.
- Process payments; create trade acceptances following bank regulations.
- Interface with internal and external customer by providing advice and technical assistance to Relationship Managers and current or prospective customers regarding international trade products and programs.
- Advise current clients regarding the status and/or changes of letter of credit or collection items.
- Keep track of accounting and finance concepts.

Company industry:
Banking
Job role:
Accounting and Auditing

Executive Administrative Assistant / Accountant

August 2000 - December 2005

Arab Bank plc - IT Center

Beirut, Lebanon

August 2000 - December 2005

Responsible for carrying out full range of administrative tasks involving diverse work processes and the application of rules and procedures to a wide variety of activities in close collaboration with the IT Center Manager and project managers within the same IT department.

Duties included:

- Financial Management Support: Assist the IT Manager in planning, tracking and controlling IT Center budget and advising on resource planning and availability.
- Administrative Support Services: Responsible for IT Center procurement processes, including preparation of Request for Quotations, receipt of quotations, bids or proposals, and their preliminary evaluation and preparing Purchase Orders.
- Reviewing and verifying invoices and common service expenses charged to the IT Center budget (rent, utilities, phone, miscellaneous); preparing payment requests and follow-up with the Central Accounting Unit (CAU) on final payments.
- Assisting the IT Manager in contacts and negotiations with service providers and external suppliers (procurement, maintenance agreements…).
- Preparing and auditing the IT Center financial statements.

Company industry:
Banking
Job role:
Administration

Education

Business & Computer University (BCU)

July 2007

July 2007

Master's degree, Business Administration

Lebanon

GPA: 3.97

Business & Computer University (BCU)

July 2003

July 2003

Bachelor's degree, Computer Science

Lebanon

GPA: 3.55

Ras Beirut High School

June 1998

June 1998

High school or equivalent, Experimental Sciences

Lebanon

Skills

Administration
Expert
Administration
Expert
Science
Expert
Science
Expert
Service Providers
Expert
Service Providers
Expert
Banking
Expert
Banking
Expert
Business Administration
Expert
Business Administration
Expert
Web Programming: ASP, JSP
Intermediate
Web Programming: ASP, JSP
Intermediate
Networking : Setup, configure, administer and implement Local Area Network
Intermediate
Networking : Setup, configure, administer and implement Local Area Network
Intermediate
Equation (Banking Back Office Application)
Intermediate
Equation (Banking Back Office Application)
Intermediate
Java
Intermediate
Java
Intermediate
MS Word, Excel, PowerPoint, Outlook, Visio, Project
Expert
MS Word, Excel, PowerPoint, Outlook, Visio, Project
Expert
C, C++ (borland and visual)
Intermediate
C, C++ (borland and visual)
Intermediate
Oracle SQL and Assembly
Intermediate
Oracle SQL and Assembly
Intermediate
Consultancy Skills
Expert
Consultancy Skills
Expert
Analytical Skills
Expert
Analytical Skills
Expert
Administration
Expert
Administration
Expert
Science
Expert
Science
Expert
Service Providers
Expert
Service Providers
Expert
Banking
Expert
Banking
Expert
Business Administration
Expert
Business Administration
Expert

Languages

Arabic
Expert
English
Intermediate
French
Intermediate