Mahaboob Basha Shaik, Software Engineering Head

Mahaboob Basha Shaik

Software Engineering Head

Deskfactors Inc.

Location
India - Bengaluru
Education
Diploma, Executing Program in Business Management
Experience
24 years, 6 Months

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Work Experience

Total years of experience :24 years, 6 Months

Software Engineering Head at Deskfactors Inc.
  • India - Bengaluru
  • My current job since April 2021

§ Launched BlueSecures, a B2B secured messaging, digital marketing, patient care & payments platform

§ Led product-market fit validation, identified 7 market gaps, and secured 25 key partnerships for MVP

§ Architected, designed & developed a scalable MVP, and launched pilot version and then to public release

§ Enhanced product for healthcare and digital marketing domain leveraging LLM models and custom models § Platform integrations - Zoho, SAP, ModeuleMD, Cerner, Carefluence, Twilio, WhatsApp API & OpenAI

§ Realized Values - lead generations by 30%, Dr. appointments by 27%, front desk call reductions by 80%

Software Engineering Head at Gravity iLabs
  • India - Bengaluru
  • April 2020 to April 2021

§ Launched StrategyDotZero, Corporate strategy design, plan, execution, and governance platform

§ Architected and designed data analytics platform for actionable & visual insights

§ Integrated with SAP BPM to measure process performances and MS teams for just-in-time query responses § Designed custom machine learning models with infographics basis data insights and reporting

§ Revamped core product architecture to micros services, policy access controls system & licensing process

Technology Head at iPRIMED
  • India - Bengaluru
  • August 2017 to March 2020

§ Launched Athena, a EdTech learning management SaaS platform powered by AI/ML, AR/VR & Gamification § Enhanced to run on Moodle platform and on any SCORM compliant third party learning platforms

§ Skill Assessment- Reading, Writing, Listening & Speaking skills using NLP, aptitude and Tech skills

§ Virtual Assistant, a chatbot to assist learners during completing learning paths with learning analytics

Senior Manager at Ricago
  • India - Bengaluru
  • December 2016 to July 2017

§ Built & launched GST Star product, India’s goods & services tax solutions

§ Developed digital solutions around corporate risks, compliances, and governance

Portfolio Manager at Riyad Bank
  • Saudi Arabia - Riyadh
  • December 2013 to December 2016

§ Mobile Banking, Cross Selling, Analytics Platform, DSS, Rule Engine led to become 2nd largest bank

§ Predictive analytics for Fraud Detection with Customer Behavior, Characteristics & KYC dimensions

§ Revised core systems - KYC, mada Payment Gateways, PLM, Collections, Collaterals, Treasury, ATM security § Built Data Lakes, data analytics, machine learning solutions on risk models, product performance, PoS rates

Senior Project Manager at Infosys
  • India - Bengaluru
  • November 2007 to October 2013

• e-Procurement platform - On-the-go procurement, Supplier Network, Spend Analytics, Invoicing
• Supply Chain solutions, event driven logistics & e-Procurement lead to $8 Mn/pa cost savings
• MM, SRM, FICO, PM implementation and integration with 37 in-house apps
• Re-architected and designed Tescos eCommerce platform with scalability 1Mn transactions per sec

Associate Project Manager at Hcl Technologies
  • United Kingdom - Manchester
  • March 2004 to October 2007

§ RMS, Credit & Operational Risk Models for predictive analytics & BASEL II implementation for RBOS, UK

§ Collaterals/Securities solutions to SunCorp, Australia

§ Risk framework led to win $30M proposal. Transitioned to Offshore that grown to a team size of 60

Systems Analyst at Ramco Systems
  • India - Chennai
  • November 2000 to March 2004

• Ramco ERP - Supply Chain, HCM, Payroll & Product Extensions Development Kit (EDK)
• HR & Payroll solutions to Kidney Dialysis, Radisson Edwardian & People Gain

Software Engineer at Ciftech Solutions
  • India - Bengaluru
  • May 1999 to October 2000

• CiftHealth, patient care management product for small-to-mid range hospitals & clinics
• CiftLab, a clinical laboratory module for hospitals, nursing homes and walk-in patients.

Education

Diploma, Executing Program in Business Management
  • at IIM Lucknow
  • January 2013

Business Administration, Digital Marketing, Micro and Macro economics, Finance Management,

Master's degree, Computer Science
  • at Andhra University
  • April 1998

Master of Computer Applications. College Topper. Major Subjects - Artificial Intelligence, Distributed Database Management Systems, Maths, Statistics, Software Engineering, Operating Systems, Compilers.

Specialties & Skills

IT Architecture
Agile Software Development
Team Building
Strategic Planning
Leadership
ANALYTICS
SCALABILITY
APPLICATION PROGRAMMING INTERFACE (API)
Web Application Development
Data Analytics
Micro-services Architecture
Machine Learning
Mobile Application Development
MongoDB
Generative AI
Data Science
Project Management
IT Project Management
IT Management
Servers
MS Project
Installation
Web Development
Agile Project Management
Service Delivery
CoPilot
System Administration
Programming
Team Management

Languages

English
Expert
Arabic
Beginner

Training and Certifications

Leadership (Training)
Training Institute:
National Association of State Boards of Accountancy
Cloud Computing Platform - Azure (Training)
Training Institute:
LinkedIn
Data Science and Machine Learning (Training)
Training Institute:
LinkedIn
Career Essentials in Generative AI (Training)
Training Institute:
Microsoft
PMP (Certificate)

Hobbies

  • Tech Bytes