Mahaboob Mohammed, Purchaser / Receptionist

Mahaboob Mohammed

Purchaser / Receptionist

IAS LOOTAH CONTRACTING

Location
United Arab Emirates - Dubai
Education
High school or equivalent, Customer Care Repesentative
Experience
16 years, 9 Months

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Work Experience

Total years of experience :16 years, 9 Months

Purchaser / Receptionist at IAS LOOTAH CONTRACTING
  • United Arab Emirates
  • My current job since August 2012

Dear Sir / Madam,

Good day

I would like to place my resume in your organization for your kind perusal.

I am looking forward to work in a dynamic organization, to prove my ability and technical skills. I have 9 years experience in U.A.E as a Customer Service Representative /Receptionist cum Admin Assistant / Puchaser and as a Call Center Executive and Personal Assitant to MAnaging Director.

Skills: Admin Assistant, Call Center, Customer Service, Data Entry, Email Handling, Help Desk and Telephone Handling and Purchasing Building Materials.

My experience has enabled me to understand and manage relevant administrative work efficiently with little or no supervision

I possess strong computer skills including Internet, social media, email and MS Office applications such as Word and Excel.

With a consistent track record in achieving a broad range of goals throughout my career, I believe I possess the required skills and experience that would greatly benefit your company.

Please find herewith a copy of my resume, for your ready reference and kind persual. I am eagerly anticipating a positive response from your side.

I can join immediately.

Thank you for your time and consideration, and do not hesitate to contact me if you have any questions


Thanking You

Mr.Mahaboob Mohammed

055 - 926 8108

056 - 408 7293

Customer Care Representative
  • August 2011 to July 2011

As the frontline of call center, my primary responsibility is to ensure that all the calls received from the client’s side should be encoded and relayed properly for a speedy action from the maintenance team.
Follow-up for certain specific project should not be missed.
All data encoded in the FM software should be accurate and well-explained.
Relaying messages to the clients regarding the status / update of their request and
Explaining if their request need not be rectified and why if rectified with certain valid specific Date as due to unavailability of materials.
Handling, keeping, storing, faxing and emailing of information in behalf of the company may Sometime arise if situation permits but gracefully executed.
Handles administrative jobs such as filling, encoding, fax and recording of day to day activities.
Supporting to purchase department in sending inquiries, negotiating prices, preparing comparison sheets and preparing LPOs through TALLY software.
SPECIAL SKILLS
Answers all calls promptly utilizing professional phone skills
Handles incoming calls and perform general administrative/clerical duties
Handles administrative jobs such as filling, encoding, fax and recording of day to day activities

personal secretary at ERA STAR Building & Contracting and
  • August 2006 to July 2011

Screens

Receptionist at IAS Lootah Contracting And Facilities Managemen
  • to

Receiving materials requisition from MEP/AC/Cleaning/Construction sites.
Interpret purchase request, investigate supply sources and negotiate best terms and conditions in line with end user specifications.
Work closely with projects & service departments in ensuring efficient, timely & cost-effective supply of materials & services
Sourcing new vendors for all the items and call for quotations & Evaluate the vendor performance based on the quality, delivery, price & service.
Purchase duty of all Local materials for day to day site requirement and bulk storage as required.
Controlling the material stock and usage on site with the help of store keepers.
Maintain a comprehensive knowledge of all procedure and purchasing terms and conditions.
Purchase of all the construction material like cement, steel, blocks & wood, furniture, aluminum, glass, electrical material (cables and fittings) Air condition, Porta Cabins ( Open Hall ), Security Cabins, Concrete Barriers, Plastic Barriers, steel mesh( BRC )for slab concreting, computers, office supply ( stationary ), Pantry item, Preparing Work Maintaining Record on issued SPO basis ”purchased material and hired equipment” keeping record material issuing from store for site, keeping assist record with availability.

Experience in Sourcing Hard Type Landscaping & Road Work Materials

Also Sourcing materials for landscaping works, sourcing new vendors and call for the quotations, evaluate the vendor performance based on the quality, delivery, price & crevice.
Materials such as (Interlocking rectangular, Uni type, Heel kerb, Upstand kerbstone, Road base, Black Sand, White wash sand, Sweet (Dune Sand) All kind aggregate, Manhole covers, Gratings, Hand rail, Guard rail, asphalt, mix wet mechanism, prime coat, tack coat, GRP Basket Set, PVC drain pipe, Angels
for channel grating, Top entry gully, side entry gully for west water exit.

Education

High school or equivalent, Customer Care Repesentative
  • at City College, Usmania University
  • April 2015

Specialties & Skills

ADMINISTRATION
CABLEADO
CALL CENTER
CLERICAL
CUSTOMER RELATIONS
CUSTOMER SERVICE
CUSTOMER SUPPORT
DELIVERY
PERSONAL

Languages

Arabic
Expert
English
Expert
Hindi
Expert