Bid Solutions Manager
Teleperformance
Total years of experience :14 years, 3 Months
• Building the right solution meeting client requirements and budget.
• Leading the project management process during transition phase until BAU state.
• Contractual agreements with clients (in scope \ out of scope).
• Leading bidding processes for KSA region plus supporting GCC \ ME projects.
• Team management, tasks assignment.
• Communication at C-Level.
• Perform thorough Study for RFPs\ RFQs, indicating any misty or hidden costs.
• Developing methods and techniques to improve business processes, cost reduction and productivity improvement.
• Assist in the preparation of timely and accurate reports to meet company and department requirements, policies and standards.
• To ensure the best approaches are being followed to submit competitive and fully-complied offers to customers.
• Coordinating team members’ communications from all departments; (sales, pre-sales, product, project, material and HR departments) to achieve the best-qualified offers to customer.
• Assess, report and manage risks while being proactive in analyzing tenders documents.
• Resolves conflicts when and where needed.
• Connecting our team with customer in a professional systematic method.
• Perform thorough Study for RFPs\ RFQs, indicating any misty or hidden costs.
• Developing methods and techniques to improve business processes, cost reduction and productivity improvement.
• Assist in the preparation of timely and accurate reports to meet company and department requirements, policies and standards.
• To ensure the best approaches are being followed to submit competitive and fully-complied offers to customers.
• Coordinating team members’ communications from all departments; (sales, pre-sales, product, project, material and HR departments) to achieve the best-qualified offers to customer.
• Assess, report and manage risks while being proactive in analyzing tenders documents.
• Resolves conflicts when and where needed.
• Connecting our team with customer in a professional systematic method.
• Scheduling projects’ plans and managing executing processes to perform quality, scope, cost, time controlling.
• Studying tenders doing pricing and preparing technical proposals.
• Negotiating with sellers.
• Planning installation & clearance process for Umniah-3G project.
• Supervising up to 10 teams working in field; solving problems.
• Troubleshooting Umniah node-B 3G-sites alarms.
• Supervising installation process for CDD-Jordan Server Rooms Monitoring System. Sensors installation and IP connections between sites; (Smoke detector, Motion detector, Temperature & Humidity monitoring, Batteries & UPS voltage/current monitoring, Secure door keypad installation, Tower lightning monitoring, Earth system monitoring).
• Doing acceptance process for Umniah 3G network.
• Quality assurance within installation standards verified.
* Monitoring quality of work.
* Supervising technicians working process.
* Connecting new BSC cabinets.
Telecom projects supervising - indoor \ outdoor.
Indoor installations: BTS cabinet - Batteries - Rectifier - Alarms - MW link modems with all its accessories - Cables connections including power, fiber, IF, coaxial and alarms.
Outdoor installations: UHF Antennas with feeder system - Microwave links with IF cables - Grounding kits - Lightning units - Fiber and Power to outdoor RRUs. - Civil works.
Installing indoor and outdoor BTS cabinets of Huawei and ZTE types with all its connections and accessories .
MW links modems programming including IP Addresses - Power and frequency adjustment - Modulation types.
Supervising new BSC Connections and new BTS installing processes.
Microwave Links alignment and antenna Installations with directions.
Connecting fibers, antenna feeders, coaxial cables, power cables, alarm cables and Cable Protection.
Internal computer network management works.
Final quality Assurance with acceptance.
•Supervising BSS swapping processes for Umniah Mobile Phone Operator.
•Connecting new BSC site.
•Installing new BTS sites.
•Supervising contractors works for quality controlling.
A training engineer at "Jordan Mobile Telephone Services (ZAIN), Network Department". My main part was at BSS Maintenance Department for installing and programming radios, surf boards, working with calibration kit such as site master, power meter, frequency analyzer. Sometimes worked at BSS Project Department dealing with microwave links, installing a new BTS sites and optical fiber.
Done in four years rather than five. Given a full scholarship because of being one of excellent student. Has experience in telecom from different branches, such as GSM maintenance with "Zain Jordan", Supervising "Umniah" Projects with "ZTE Jordan" vendor, Technical Working in projects with "MCTC" (Sub-Contractor company).