maher sleem, branch operations manager

maher sleem

branch operations manager

Pate A Choux

Location
Lebanon - Beirut
Education
Bachelor's degree, Business Management
Experience
7 years, 3 Months

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Work Experience

Total years of experience :7 years, 3 Months

branch operations manager at Pate A Choux
  • Lebanon
  • July 2023 to February 2024

Motivating employees
Managing budget
Helping customer service
Helping with business plans
Sales
Studying the market and finding opportunities
Communication
Execute strategies
Evaluating performance
Resolving conflict as needed
Ensuring to meet goals and metrics
Meeting corporation policies
Staff training

cashier sales at Carrefour
  • Lebanon
  • May 2023 to July 2023

I was mostly still under training but I was left alone by my first day on a cashier's table since I was really good at it. But fortunately for me I received a better opportunity at Pate A Choux as. branch manager with much higher salary, plus it was a minute away from house, so I had leave.

fleet dispatcher at Red Rush
  • Lebanon - Beirut
  • December 2022 to February 2023

I used to arrange the orders for the drivers and give them to each right one so no customer would get a wrong order.

sales representative customer service at Pate A Choux
  • Lebanon
  • September 2022 to December 2022

I was excelling at my job untill I was catfished into another job which I am still paying the price for until now. Even though the owner is a bit psychotic but it was good money at that time.

cashier supervisor at Dekerco
  • Lebanon
  • February 2021 to September 2022

One of the best jobs I have ever worked with, I have it my 110%. 3 months into the job I was made supervisor of the showroom and got a rasise due diligent work. But sadly I had to take some personal time of due to my mother's sickness and of course they can't leave that post empty a long time so I had to find a new job.

restaurant floor manager at Moods Pub
  • Lebanon
  • February 2017 to November 2018

Staff Training
Improving Sales
Ensuring Customer Satisfaction
Conflict Resolution
Monitoring Stock Levels
Negotiation With Suppliers
End Of Day Sales Report
Cost Control
Quality Control

order taker cashier at Shawarmanji
  • Lebanon
  • March 2013 to June 2014

It was a simple omega system which I had to enter the items that customers ordered. Then I'd take their money and return their change. It was one of the first jobs I ever had.

waiter/waitress at Crepaway - Ali Bin Ali Group
  • Lebanon
  • January 2012 to February 2013

At first I started an the kitchen for a couple of months. They said I needed to lose some weight inorder for me to get to be a waiter. I did it. And I excelled in it. For to be wait of the month 2 times in a row. I am excellent with customers, I know their language, and I most importantly know how to make them feel big and important.

Education

Bachelor's degree, Business Management
  • at Arts Science and Technology University of Lebanon AUL
  • January 2018

When I was 18 I had no idea what I wanted to do, and as most children I wanted something lazy to do even though I graduated grad 12 as a GS major. The person who they call the advisor at AUST, when I spoke to him I told him I want something easy that doesn't require any time to study, but I love physics. He talked me my only option was business management. And that is the greatest regret of my life because from ten years till now I only used my diploma once in job, and to say the truth I didn't like it that much. But we have to do what we have to do and we have to stick and grab to our decisions to make the best out of it. Now after 10 years I dream of having my own company and running not like my old bosses used to run theirs, but I learned some techniques from them.

Specialties & Skills

Adaptability
Team Leadership
Customer Service Management
Management
Management
Great Ability of Analysis and Decion Making
Customer Service
Administration
Microsoft Office
Team work
Risk taker
Adaptable to change
Sales techniques

Social Profiles

Languages

English
Native Speaker
Arabic
Native Speaker
French
Beginner

Training and Certifications

Banking (Training)
Training Institute:
BLOM Bank
Date Attended:
November 2019
Duration:
150 hours

Hobbies

  • Camping, music, binge watching series