General Manager
DSV - Global Transport and Logistics
Total years of experience :23 years, 8 Months
Responsible for strong growth within the BU and maximal utilization of business potential
General Summary:
• Lead the business development, freight operations, and commercial activity and oversee all efficient logistics operations.
• Perform work in providing management direction and policy determination for all freight activities and deal with specialized transport and logistic problems as they relate to the region, customer, local government, service providers and unexpected issues.
Duties and Responsibilities:
• Assist in developing sales and marketing strategies for Freight Forwarding Division to maximize revenues and profits.
• Work on researching the market, contacting and developing leads for further expansion of Freight Forwarding Division. This can include acquisition of new agencies, initiatives and accreditation.
• Keep the management fully informed of strategic business threats or opportunities for Freight Forwarding Division.
• Assist in preparing Freight Forwarding Division yearly Projects Plan for expansion and growth, and review progress with all concerned on regular basis
• Work with management to formulate of strategic plans and reviews
• Handle presentations and communication with prospective companies.
• Assist in preparation of business plans for new expansions and review & track the proposed tenders
Direct, manage and develop logistics, clearance, sales and transportation department.
Lead and direct strategic planning for freight dept.
Duties and Responsibilities:
•Develop and maintain the operational process and SOP’s for freight dept.
•Manage the commercial and operational personnel within the Freight department. Coaching them and assisting in target setting.
•Analysis of key data associated to the Freight products and subsequent implementation of appropriate strategic plans.
•Ensure the company’s adherence to the compliance and HSSE rules.
•Maintain professional relationships with the shipping lines/customers and local authorities.
•Establish service providers evaluation criteria and methods of analysis.
•Identify and manage risk within the freight activities and ensure the Company is following laws and regulations regarding customs process, transportation.
•Direct the hiring, training, and performance evaluations of staff.
•Organize, monitor and review individuals day to day activities within the freight, clearance, sales and transportation department.
•Participate in projects pricing.
Direct, manage and coordinate logistics, clearance, and transportation.
Lead and direct strategic planning for logistics activities.
Duties and Responsibilities:
•Plan, develop, organize, direct, manage and evaluate the operations and budget of the logistics department.
•Set/Develop the logistics standards/strategy for the organization
•Establish service providers evaluation criteria and methods of analysis
•Overview the rates/charges negotiation with Logistics companies/ shipping lines and local transportation companies.
•Identify and manage risk within the logistics activities and ensure Company is in compliance with laws and regulations regarding customs process, transportation.
•Resolve any issues related to transportation/clearance.
•Direct the hiring, training, and performance evaluations of staff.
Duties and Responsibilities:
Operations:
1- Implementing the organizational Business Plan within the Ocean department.
2- Ensure development of business through meeting the productivity and profitability departmental goals.
3- Responsible for the compliance and quality standards of the ocean department.
4- Managing and working on the departments’ P&L and AR reports.
5- Prepare annual department budgets and overseeing its implementation periodically.
6- Forecasting annual volume and involving in yearly contract with shipping lines, truckers.
7- Monitoring the training process of the Ocean staff, allowing opportunities for growth within the company.
8- Conducts staff appraisals and salary reviews periodically.
9- Manage the customs brokerage inbound/outbound.
10- Branch Security representative and responsible on maintaining minimum security standards.
Sales:
1- Manage Ocean business within the branch.
2- Lead the branch’s Ocean sales effort. \[3 days ‘on the street’ (2 days focusing on new business & 1 day on retentions)\].
3- Developing thorough understanding of the local market’s pricing conditions.
4- Oversee the branch’s bid/quotation process for Ocean services.
5- Help the sales staff, through joint sales calls, to achieve smoother processing flow within both Ocean & sales departments.
Personal:
1- Planning Teamwork development through enhancing interpersonal relationships within the department.
2- Developing solid # 2 for running operations and providing assistance in retention.
3- Delegating the work flow amongst solids # 3 & 4.
Professional Developments:
1- Develop relationships with the Core Carriers and Local Steamship Lines.
2- Preparing one to one strategies with the carriers, to ensure satisfying our account base while adding more value to the carriers.
3- Documenting and monitoring EIO's value statement with each core carrier.
4- Ensure EIO's requirements - as for space, services and prices - are clearly communicated with each carrier.
5- Reporting local market feedbacks on carriers to the Regional Ocean Director.
Implementing the organizational Business Plan within the Ocean import department.
•Ensure development of business through meeting the productivity and profitability departmental goals.
•Responsible for the compliance and quality standards of the ocean import department.
•Managing and working on the departments’ P&L and AR reports.
•Monitoring the training process of the Ocean import staff, allowing opportunities for growth within the company.
•Conducts staff appraisals and salary reviews periodically.
•Sales:
•Manage Ocean import business within the branch.
•Lead the branch’s Ocean sales effort. \[3 days ‘on the street’ (2 days focusing on new business & 1 day on retentions)\].
•Developing thorough understanding of the local market’s pricing conditions.
•Oversee the branch’s bid/quotation process for Ocean import services.
•Help the sales staff, through joint sales calls, to achieve smoother processing flow within both Ocean import & sales departments.
•Personal:
•Planning Teamwork development through enhancing interpersonal relationships within the department.
•Developing solid # 2 for running operations and providing assistance in retention.
•Delegating the work flow amongst solids # 3 & 4.
•Professional Developments:
•Develop relationships with the Core Carriers and Local Steamship Lines.
•Preparing one to one strategies with the carriers, to ensure satisfying our account base while adding more value to the carriers.
•Documenting and monitoring EIO's value statement with each core carrier.
•Ensure EIO's requirements - as for space, services and prices - are clearly communicated with each carrier.
•Reporting local market feedbacks on carriers to the Regional Ocean Director.
Manage the Day to Day operations providing customer service functions.
•Working on Quality Management reviews and placing Corrective Actions.
•Generating Management Reports on weekly / monthly basis.
•Achieving FAST Audit targets, Attaining 100 % EXCEL results.
•Manage accurate and timely billings generation.
•Attend / review weekly product meetings to work on raised issues.
•Manage performance reviews giving constant feedback on performances.
•Maintaining direct relationships with the Vendors (Primary/Non primary).