Mahmoud AL-Kilani, Charter Sales Manager - Middle East

Mahmoud AL-Kilani

Charter Sales Manager - Middle East

SHY Aviation DMCC

Location
United Arab Emirates - Dubai
Education
Bachelor's degree, Business Administration
Experience
22 years, 9 Months

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Work Experience

Total years of experience :22 years, 9 Months

Charter Sales Manager - Middle East at SHY Aviation DMCC
  • United Arab Emirates - Dubai
  • My current job since September 2016

With a new venture in the middle east appointed to introduce SHY Aviation to the middle east business aviation sector, develop the charter market and maximize profit.

Senior Charter Sales Broker at Air Charter International (Arabia) Ltd
  • United Arab Emirates - Dubai
  • October 2014 to August 2016

My role was to provide a consultative approach on providing solutions for executive, passenger and cargo which included extensive market research and business development in the Middle East and Africa.
Achievements:
I have confirmed 17 flights with around USD 130, 000 of commissions for the company.
Developed a network of medical providers to assist in providing a one stop shop for air ambulance flights.

Guest Services Executive at Royal Jet Group
  • United Arab Emirates - Abu Dhabi
  • January 2011 to September 2014

Royal Jet is an award-winning international luxury flight service provider with largest BBJ fleet in the Middle East
My role was to make accurate & rapid quotations, and closing deals, then liaise between all departments such as operations, catering, crew services, scheduling, ground services and FBO in setting the flight and assure that all is going very smooth.
Achievements:
I was selected as Guest Services of the month 8 times during my tenure.
I was able to sell empty legs worth of USD 800, 000 which was a pure net profit for the company.

Charter Sales Executive at Air Charter Service FZCo
  • United Arab Emirates - Dubai
  • January 2009 to September 2010

Air Charter Service is the one of the leading Charter brokering companies in the world, providing customers with outstanding service, unrivaled flexibility, and unparalleled value. ACS was my entry into the business aviation sector, I went through extensive training on how to become a broker for 5 months in Dubai and 1 month in London which included, flight quoting, negotiations and booking, client relationship management, & business development.

Achievements:
I created a list of around 220 potential clients, target clients and actual clients from scratch. I have managed to earn around GBP 150, 000 of commissions during my tenure.

Executive Property Consultant at Engel & Voelkers
  • United Arab Emirates - Dubai
  • January 2007 to November 2008

Engel & Völkers is one of the biggest real estate companies with more than 300 offices around the world. My responsibilities included: acquiring exclusive properties. Guiding investors to buy the right property in Dubai, closing of sales, & after sales service.
Achievements:
I have sold a whole floor of a residential building at Culture Village (Nur Tower) worth of AED 30, 000, 000ervice.

Sales & Marketing Executive at Room Service Deliveries LLC
  • United Arab Emirates - Dubai
  • February 2001 to October 2006

RSD is the leading gourmet food delivery service in Dubai and Abu Dhabi.
My tasks were contracting 5-star restaurants for their delivery service in Dubai & Abu Dhabi. Preparing RSD delivery booklet. Selling advertisements for RSD booklet. Distribution of RSD booklet to targeted market of HNW clients. Finally, overseeing day to day operations.

Education

Bachelor's degree, Business Administration
  • at University of Sharjah
  • January 2002

Unfortunately and due to some financial restrictions, I was unable to complete my university degree.

Specialties & Skills

Account Management
Microsoft Office
Guest Service
Aviation Industry
Customer Service
MS Office
Negotiation
Client retention
Account Management
Time management
Tele Sales

Languages

Arabic
Expert
English
Expert

Training and Certifications

Closing techniques (Training)
Training Institute:
Right Track Training Solutions
Date Attended:
March 2010
Team Dynamics (Training)
Training Institute:
ABAMI
Date Attended:
December 2013
Influencing and Negotiating Skills (Training)
Training Institute:
Gulf Center for Aviaiton Studies GCAS
Date Attended:
September 2013
Safety Management Systems (Training)
Training Institute:
Kratis Training
Date Attended:
February 2012
How to be come a "Charter Broker" (Training)
Training Institute:
ACS Head Quarters London
Date Attended:
May 2009

Hobbies

  • Fishing & Camping