Area Manager
Armada Retail group
Total years of experience :20 years, 7 Months
• Ensures communication is effective throughout Store and back to the brand team.
• Implement and review all stock loss prevention controls.
• Implement processes specific to store product, size & location.
• Manage a team including: in store training, recruitment, motivation, coaching, development, disciplinary & performance appraisals.
• Implement store layout, visual merchandising, stock & fixture positioning according to brand guidelines, Manage stock replenishment, product launches and promotions.
• Ensure the store is fully compliant administratively & procedurally accordingly to company guidelines & deadlines.
• Maximise sales & ensure customer focus is prioritized at all times.
Weekly / daily analysis of commercial reports & implementation of action plans where necessary.
• Manage manpower planning according to business needs.
• Deputize in the absence of the Store Manage
• Responsible for overall operational of the Store.
• Ensure all products and displays are merchandised effectively in order to maximize sales and profitability.
• Responsible for training and supervision of staff to maximize sales and profit performance.
• Develop and communicate store standards to associate.
• Observe and evaluate associate’s job performance.
• Forecast scheduling need and ensure sufficient associates on the floor to meet customer demand.
• Responsible for sales and profit performance.
• Worked with buyers and planners to identify high profit sales items.
• Merchandised product according to profit potential.
• Controlled expenses, shrinkage and inventory levels in the store.
• Recruited and hired the most qualified candidates to meet the store needs.
• Trained associates to provide quality customer service.
• Forecast scheduling need and ensure sufficient associates on the floor to meet customer demand.
• Responsible for overall operational of the Store.
• Merchandised product according to profit potential.
• Responsible for sales and profit performance.
• Observe and evaluate associate’s job performance
• Responsible for achieving store shrinkage goals and for the establishment and implementation of both new and existing loss prevention procedures.
• Regularly visited relevant competition to maintain an awareness of store performance issues and market trends.
• Ensure customer concerns were solved effectively and promptly.