Information Technology Section Manager
United Automotive Company
Total years of experience :13 years, 2 Months
Collect and summarize business needs, sequence design sessions and prioritization, and attend appropriate meetings. Track progress with various providers.
•Manage information technology and computer systems
•Plan, organize, control and evaluate IT and electronic data operations
•Manage IT staff by recruiting, training and coaching employees, communicating job expectations and appraising their performance
•Design, develop, implement and coordinate systems, policies and procedures
•Ensure security of data, network access and backup systems
•Act in alignment with user needs and system functionality to contribute to organizational policy
•Identify problematic areas and implement strategic solutions in time
•Audit systems and assess their outcomes
•Preserve assets, information security and control structures
•Handle annual budget and ensure cost effectiveness.
Ramp Logistics - Egypt logo
IT ManagerIT Manager
Ramp Logistics - Egypt · Full-timeRamp Logistics - Egypt · Full-time Jan 2023 - Present · 9 mosJan 2023 - Present · 9 mos Cairo, Cairo, Egypt · On-siteCairo, Cairo, Egypt · On-site
- Manage information technology and computer systems.
- Plan, organize, control and evaluate IT and electronic data operations.
- Manage IT staff by recruiting, training and coaching employees, communicating job expectations and appraising their performance.
- Design, develop, implement and coordinate systems, policies and procedures.
- Ensure security of data, network access and backup systems
- Act in alignment with user needs and system functionality to contribute to organizational policy.
- Identify problematic areas and implement strategic solutions in time.
- Audit systems and assess their outcomes.
- Preserve assets, information security and control structures.
- Handle annual budget and ensure cost effectiveness.- Manage information technology and computer systems. - Plan, organize, control and evaluate IT and electronic data operations. - Manage IT staff by recruiting, training and coaching employees, communicating job expectations and appraising their performance. - Design, develop, implement and coordinate systems, policies and procedures. - Ensure security of data, network access and backup systems - Act in alignment with user needs and system functionality to contribute to organizational policy. - Identify problematic areas and implement strategic solutions in time. - Audit systems and assess their outcomes. - Preserve assets, information security and control structures. - Handle annual budget and ensure cost effectiveness.
Skills: Information Technology Infrastructure · Systems Management · ITIL · Technology Management · Customer Relationship Management (CRM)
Under the direction of the IT Operations Manager, supervises the day-to-day operations of an assigned functional area within the IT Operations team. Contributes to the development, recommendation, and administration of policies, procedures and processes in support of assigned functional area within the department.
•Incident management and request fulfillment process owner.
•Plans, organizes, maintains, and supervises the processes and operations of an assigned functional area within Technology Solutions consistent with the direction set by the IT Operations Manager.
•Supervises the activities of assigned functional area to include: planning, implementing, administering and evaluating projects and services impacting College operations from a Technology Services perspective.
•Participates strategic and tactical planning to coordinate the delivery of products and services.
•Supervises and participates in the installation, configuration, troubleshooting, maintenance, and repair of applicable technologies and associated equipment.
•Manage IT staff by recruiting, training and coaching employees, communicating job expectations and appraising their performance
•Handle annual budget and ensure cost effectiveness
•May perform all or some of the responsibilities above and other related duties as assigned.
•Experienceof managing multiple IT activity types; e.g. INFOR ERP, AS/400 ERP. technical support, systems architecture
•Planningand implementation, help desk operations.
•Recruitsstaff to include interviewing, hiring, assigning work, training, coaching, and counseling ensuring consistent application of Employee Guidelines, processes, and procedures.
•Conductsperformance reviews, and holds employees accountable for optimal performance of their responsibilities.
-Branch Domain Administrator (DHCP - DNS, Active Directory, FIle Server, BackUP, RDS Sever)
-Responsiblefor providing Helpdesk services for more than 50 user divided into 2 sites(Sales & Warehouse).
-Installand perform minor repairs to hardware, software, and peripheral equipment, following design or installation specifications.
-Maintainingnetwork connectivity to company data center and HQ using 2 MPLS(Main & Backup) lines and 3G backup connection utilizing Cisco Routing infrastructure (1941). keeping business continuity is safe levels by Flowing up and monitoring IT infrastructure services, resources and tools consumption.
-Operatingand maintaining 2 Lexmark W850 network printers, 1 IBM Infoprint 6500 line matrix printer.
-Providingfirst line support services for IBM AS400 Business critical application, reporting applications bugs and testing.
-DesignAS400 database queries that generate business development reports or used in productivity evaluation or troubleshooting database and application errors.
-Developtraining materials and procedures, and/or train users in the proper use of hardware and software.
-PerformUsers data backups and disaster recovery operations.
Instructor for A+ & Network + & MCITP & IT essential and IT Security .
Communications Engineer in Engineering
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