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Mahmoud Farag, Head Of HR Operations

Mahmoud Farag

Head Of HR Operations·Midea Egypt

Egypt

Bachelor's degree, Accounting Department

Work experience

Total years of experience: 13 years, 8 months

Head Of HR Operations

March 2024 - Present

Midea Egypt

Suez, Egypt

March 2024 - Present

Company industry:
Household Appliances
Job role:
Human Resources and Recruitment

Human Resource Section Head

March 2024 - Present

Midea Egypt

Suez, Egypt

March 2024 - Present

Company industry:
Industrial Production
Job role:
Manufacturing

Senior Humar Resource Specialist

January 2023 - January 2024

Egyptian Steel

Suez, Egypt

January 2023 - January 2024

Company industry:
Industrial Production

HR and Admin business partner

January 2022 - January 2023

Hyma Plastic

Suez, Egypt

January 2022 - January 2023

e ResponsibleforallHR functions atthe factory
e Recruitment
• Make sure thereisnovacantpositions.
• Collectcandidate data.
• Conducttheinterviews.
• Preparethe offeraccordingto company policyin the grading system.
• Conduct the orientation forthe
new comers.
e Payroll
• Preparethe Payroll sheet; Reviewtime sheets and sendit to the payroll department.
• Reviewthefinal payroll report tomake sure that all deduction is according tothe law.
e Personnel
• Ensure the completion of Social Insurance Forms (1, 682).
• Responsible forupdating Holidays Balance and Disciplinary Actions Database
• Preparing the governmentalchecks (healthinsurance, social insurance andetc
• Handle the insurance and labor office issues and make good relations With governmental
authorities.

e Adminresponsibilities:
e Managing the maintenance of office and facility equipment.
• Providing administrative support to other departments orprojects as needed.
• Handling the transportation issues.
• Followup payingbill electricity and water etc.
• Contract with subcontractors.

Company industry:
Industrial Production

HR operation Sr. specialist

December 2016 - April 2022

Ghabbour Auto

Suez, Egypt

December 2016 - April 2022

Responsible for the redsearegion payroll changes.
Responsible for the attendance and calculate over time.
Reviewand sendthe allowances accordingto the company policy.
Followthe Hr system technical issues and solveitin association with the IT department.
Distribution of company gifts and benefits to employees.
Conductinvestigations.
Handle the insurance and labor office issues.
Update the database formyregion and prepare reports.
Responsible for leavers procedures and conducting exitinterview.
followtheemployee s issues and solvedwith the concemed departments.
Implement the HR policy and procedures

Company industry:
Automotive Dealership & Distributor

HR Assistant

July 2015 - November 2016

Ameron Egypt

Suez, Egypt

July 2015 - November 2016

Assisting in the Payroll process; Review time sheets to calculate absence, punishment and overtime.
Dealing with the governmental authorities
Follow the procedures according to the labor law
Checking Starters documents and submitting them to the social insurance office
Ensure the completion of Social Insurance Forms.
Responsible for updating Holidays Balance and Disciplinary Actions Database
. Keeping employees files always updated and well maintained.
Conducting the Orientation program for the new comers.
Handle End of Probation and Contracts Renewal.
Responsible for Starters, Leavers, Transfers, promotion and termination issues.
Responsible for the administrative duties in factory

Company industry:
Manufacturing
Job role:
Human Resources and Recruitment

Activation officer

January 2014 - January 2015

NBE

Suez, Egypt

January 2014 - January 2015

© Gatherallthe newaccounts frombank branches.
© Complete the costumer application withthe necessary data.
® Activatethe bankaccountifit scomplied with the bankpolicies.
© Archivetheaccountsfilesin certain order.

Company industry:
Banking

Sales Representative and Customer Service

September 2013 - August 2014

Vodafone Egypt

Suez, Egypt

September 2013 - August 2014

customer service and offer the products of the company, achieve the target before the dead line
follow customer cases with relevant departments till get the customer needs responsible for day end and closing the day and cash of the day like handle the short and over cases day by day archive files and send it to the company archive team weekly .

Company industry:
Telecommunications
Job role:
Customer Service and Call Center

CSand salesagent

September 2013 - August 2014

Vodafone Egypt

Suez, Egypt

September 2013 - August 2014

eo customer service and offer the products of the company,
© able to use Siebel CRM for telecommunication
© achieve the target before the dead line
• follow customer cases with relevant departmentstill get the customer needs
© responsible for day end and closing the day and cash of the day like handle the short and over cases day by day
• archivefilesand send it tothe company archive team weekly .

Company industry:
Telecommunications

personnel clerk

March 2013 - August 2013

Horizon Elwadi Hotels& Resorts

Suez, Egypt

March 2013 - August 2013

• Check the employee cards and make sure that holidays balance are updated and calculate absence and misconduct.
• Gather the attendance sheet for every dept. and match it with vacation, absence, time cards.
• Help in making the payroll report before deliver it to accounting dept.
• Making the employee files updated by holiday balance, misconduct and payroll changes since they hired.
• Dealing with social insurance office.
• Making sure that the new comers documents are completed.
• Transportation coordination.

Company industry:
Hospitality & Accomodation
Job role:
Human Resources and Recruitment

Personnel Clerkat

August 2011 - June 2012

Horizon Alwadi Hotel

Suez, Egypt

August 2011 - June 2012

Company industry:
Tourism, Museum, & Cultural

Education

جامعة قناة السويس

May 2011

May 2011

Bachelor's degree, Accounting Department

Egypt

Bachelor of Commerce, Accounting Department May, 2011

Skills

Data Entry
Expert
Data Entry
Expert
Administrative
Expert
Administrative
Expert
Management
Expert
Management
Expert
Accounting
Expert
Accounting
Expert
Customer Service
Expert
Customer Service
Expert
customer service
Intermediate
customer service
Intermediate
Data entry
Intermediate
Data entry
Intermediate
ACCOUNTING
Intermediate
ACCOUNTING
Intermediate
ADMINISTRATIVE SUPPORT
Intermediate
ADMINISTRATIVE SUPPORT
Intermediate
COORDINATING
Intermediate
COORDINATING
Intermediate
CORPORATE FINANCE
Intermediate
CORPORATE FINANCE
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
MICROSOFT OFFICE
Intermediate
MICROSOFT OFFICE
Intermediate
SOCIAL SECURITY
Intermediate
SOCIAL SECURITY
Intermediate
Power pi
Beginner
Power pi
Beginner
Hr operations
Expert
Hr operations
Expert
Data Entry
Expert
Data Entry
Expert
Administrative
Expert
Administrative
Expert
Management
Expert
Management
Expert
Accounting
Expert
Accounting
Expert
Customer Service
Expert
Customer Service
Expert

Languages

English
Expert