it manager
citc
Total years of experience :17 years, 3 Months
it manager
Duties:
Handling client’s enquiries and acting as the face of the business.
Dealing with and resolving problems and issues which arise.
Mentoring and training up junior and new staff.
Monitoring & reporting & performance targets.
Arranging & chairing weekly team meetings, focusing on targets & achievements.
Involved in the recruitment of new staff.
Ensuring all administrative and IT records are entered and updated correctly.
Technology Environment
Operating Systems: AIX, z/OS, Linux, Windows Server 2003, Windows Server 2008
Networks: Cisco 7600, 3900, 2900 and 2800 series routers, Cisco 6500, 2960, 2950 series switches, F5 Big-IP.
Applications: CA Unicenter Service Desk, IBM DB2, Microsoft SQL, IBM Tivoli storage manager, IBM Tivoli Monitoring, IBM Websphere application server, VMware vSphere enterprise, IBM Power VM, IBM Tivoli access manager
Duties:
Handling client’s enquiries and acting as the face of the business.
Dealing with and resolving problems and issues which arise.
Mentoring and training up junior and new staff.
Monitoring & reporting & performance targets.
Arranging & chairing weekly team meetings, focusing on targets & achievements.
Involved in the recruitment of new staff.
Ensuring all administrative and IT records are entered and updated correctly.
Technology Environment
Operating Systems: AIX, z/OS, Linux, Windows Server 2003, Windows Server 2008
Networks: Cisco 7600, 3900, 2900 and 2800 series routers, Cisco 6500, 2960, 2950 series switches, F5 Big-IP.
Applications: CA Unicenter Service Desk, IBM DB2, Microsoft SQL, IBM Tivoli storage manager, IBM Tivoli Monitoring, IBM Websphere application server, VMware vSphere enterprise, IBM Power VM, IBM Tivoli access manager
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