Mahmoud Hendy

*External doctors (affiliate) negotiating and contracting allowing them to operate their private cases in our ORs.
* Finance management for external doctors and accounts.
*Pre operative services Management:
Lab analysis.
Radiology investigation.
Anesthesia assessment.
Cardiology Assessment if required.
Insurance approvals.

* Post operative Services case management:
Sick leave.
OR & discharge reports.

* Receive and equip new hospital building of 15 floor & 230 bed.
* Establish a new central warehouses serving jeddah 6 business units.
* ISO certificate for new central warehouse.
* leading warehouses team that manage more than 4000m2 storage areas.
* Establish new Asset management system for new hospital building CAPEX.
* Cost Saving planning and implementation.
* Responsible for all logestics between Business Units.
* Enhance utilization of goods in Bussiness units.

• Leading a 94-member supply chain team.
• Set the harmony between purchasing, warehouses, and logistics.
• Set a new stock rotation system.
• Last two points led to:
o Save more chain credit in distributors.
o Increase the availability percentage.
o Increase the quality of orders from warehouses to branches.
• Establishment an internal audit system to measure KPIs and modify the whole process.
• Establishment of new expired items return system leading to decrease expiry in chain resulting in increased profitability.
• New deals with special offers.

Assigned from CEO to establish an Audit team with new audit system for whole group.
• Establishment of new audit system and new team to achieve the following:
o detect group weak points.
o Catch thieves.
o Alignment the operations to company policies.

joined as Warehouses Section Head
09/2019-06/2020
• COVID-19 crisis management by planning an elevation of stock days from 32 days to 180 days in less than 20 days upon according to top management approval upon request from supply chain department. Then gradually decrease overall stock days to 45 days except PPEs to 90 days.
• Cost Saving Plan Achievement overall Smouha Supply Chain department 130%.
• Equipping the fourth floor and an intensive care unit of equipment and a patient beds.
• Create a new Dispense Control System.
• Increase warehouses share in cost saving plan from 28% to 52%.
• Reset number of safe uses of reusable Items.
• Increase the availability percentage.
• Sharing in DotCare new ERP system launch.

Promotion to Acting as Supply Chain Manager
06/2020 - 01/2021
• Yearly cost saving plan planning and implementation.
• Replenishment planning and implementation.
• Target breakdown upon whole supply chain team.
• Yearly CAPEX Plan planning and implementation.
• New plan for special manufacturing PPEs Items indoor and outdoor.
• Import exclusive Items planning and its approvals.
• Tender plan Planning and implementation.
• Technical and Financial Approval Cycles.
• Purchasing budget breakdown.
• Training new Purchasing manager.

• Increase the Availability percentage from 64% to 76% through 3 months.
• Exclusive deal for our chain about some Chemotherapy Items monopoly.
• Establish new dispense system for shortage items from main warehouse to branches.
• Supervise stock rotation between branches.
• Warehouses stock evaluation and analysis daily.
• Whole chain stock evaluation and analysis monthly.
• Managing exclusive deals containing special offers within sponsored healthy days.
• Vendors payment terms negotiation and deal.
• Managing Contracts terms and discount percentage between HOH Chain and VIP Accounts (eg. Hospitals, Oncology Centers, and Companies).
• Create new pushing list with an affordable incentive.

• Establish New Narcotics Medications dispense system.
• Annual and Semi-annual Tender deals planning and implementation.
• Antibiotic policies negotiation, planning, and implementation to inhibit medication resistance in whole hospital departments (in coordination with departments consultants and operational manager).
• Whole hospital medication monitoring and return to vendors.
• Pharmacy warehouse management and replenishment.
• Daily and weekly purchasing supervision.
• Sales strategy and target achieved by average 92%.
• Sales follow up and Review.

• One of pharmacy owners.
• Pharmacy Shift Manager.
• Patients Education.
• Patients portfolio follow up.
• Sales review and create fulfilment order to purchasing officer.

• Outpatient Pharmacist.
• Inpatient Pharmacy Shift Manager.
• Narcotics and Toxic medication dispensing.
• Drug-Drug interaction revision and prevention.
• Patient Discharge Education.
• Sales review and create fulfilment order from main warehouses.