Mahmoud Ibrahim

-As an Assistant Manager generally helps a manager keep a company or store running smoothly by taking on some managerial tasks, such as overseeing employees or providing customer service. Assistant Managers can work in corporate or retail settings. A main responsibility of me is to act in the role of a manager in the manager’s absence. They will often use the role to learn the duties of a manager and essentially be in training to advance to this position.
-Scheduling employee work times, resolving customer issues and ensuring payroll accuracy might be some of the duties that fall to me. They might also assist in hiring new employees by choosing a few applicants with the most potential and then work with the manager through the selection process.
can also settle issues between two or more employees or between employees and management and oversee training programs.
-Carrying out re-merchandising, display, price markdowns duties.
- Receiving store deliveries.
- Representing the store in a professional and positive manner.
- Creating and maintaining long-term relationships with regular customers.
- Taking care of the customers’ needs while following company procedures.
- Executing marketing and visual merchandising initiatives.
- Occasionally opening and closing the store.
- Assisting customers with choices by providing them with information about products.
-Participating in physical inventory counts.
- Adhering to all store retail policies and procedures

Responding quickly and resourcefully to customer requests or concerns.
Using suggestive selling techniques to increase sales.
Giving information to customers about products.
Operating the till.
Up selling and making recommendations to customers.
Serving multiple customers in a short period of time.
Carrying out re-merchandising, display, price markdowns duties.
Accurately completing cash register transactions.
Receiving store deliveries.
Representing the store in a professional and positive manner.
Creating and maintaining long-term relationships with regular customers.
Assisting in all store administrative tasks.
Taking care of the customers’ needs while following company procedures.
Executing marketing and visual merchandising initiatives.
Occasionally opening and closing the store.
Organising the display of merchandise.
Assisting customers with choices by providing them with information about products.
Participating in physical inventory counts.
Adhering to all store retail policies and procedures.

Processing invoices from various locations for payment.
Providing Accountants with assistance when required.
Contacting banks regarding any financial queries.
Processing a high volume invoices.
Handling all telephone inquiries relating to accounts payable issues.
Corresponding with vendors and respond to inquiries.
Documenting all accounts payable transactions.
Compiling management reports and assisting with audits.
Completing balance sheet reconciliations.
Processing daily cash receipts.
Collecting all invoices and obtaining approval for payment.
Matching, batching and coding invoices.
Completing accounts payable.
Creating historical records by scanning documents.
Maintaining vendor files.Raising and tracking invoices.
Checking the filing of invoices.
Checking the accuracy of figures and calculations.
Expense report auditing.
Recording all cash activity on a daily basis.
Chasing up outstanding customer accounts.
Providing support documentation for audits.
Matching cheques to corresponding invoices.

Assisting clients in finding the products and services that are right for them.
Building ongoing customer relationships.
Accepting customer payments.
Filing completed orders and completing administrative reports.
Assisting with the set-up and merchandising of showrooms.
Selling products and services to new and existing customers.
Quickly responding to any customer requests for information.
Following up on all prospects.
Communicating with customers in a friendly, prompt and professional manner.
Interacting and striking up conversations with customers.
Promoting customer loyalty.
Achieving personal sales targets in line with KPI objectives.
In charge of daily cash management and bank deposits.
Initiating telephone contact with potential customers.
Resolving all customer queries at the initial enquiry.
Updating customer databases and records.
Chasing up outstanding order payments.
Willing to take ownership and responsibility for outstanding issues.

Effectively & professionally answering the telephone and dealing with enquiries.
 Receiving deliveries, couriers, incoming faxes & arranging distribution to recipients.
 Logging information on calls received and maintaining detailed records.
 Organising the meeting rooms and overseeing visitor car parking.
 Typing letters, reports and other documents often of a sensitive and confidential nature in corporate house style.
 Ensuring that the reception & meeting room areas are clean & welcoming.
 Scanning documents and updating internal systems.
 Archiving paper files (and co-ordinating off site filing resources).
 Booking meeting rooms and making suitable catering arrangements as requested.
 Processing and coordinating outgoing post.