Managing Director
BITS
Total years of experience :25 years, 7 Months
It’s a sister company of BITS, implemented in 2015 to produce a new line of service - coffee shop business in Saudi market. I joined the company first of November 2015 studied, collect data, scanned the market to start up quickly and finally succeeded to sign a three contract in a different business industry such as education & Ladies Beauty centre .
Hire a new staff, make a new & full setup for the company design the company profile to be one of the competitor profiles, design the Company Vision & missions, built a good relation with one of the greatest companies in coffee shops industry & signed a franchise contracts with Starbucks in Riyadh as start which it was a great step for the time been, on the other hand I’m working on my own product to be lunch lately 2016 after marketing campaign to be one of the succeeded story in the market soon. Planning to open about 6 Branches during 2016 - 3 done and the other 3 on progress coming soon within the coming days in Healthy Sector, Hospitals sections lunch will be by the end of November 16th . Built a great network with most of the international supplier.
Built & design a payroll system, staff compensation, purchasing, Inventory systems. & Operation Cost analysis
Formulating and successfully implementing company policy.
Directing strategy towards the profitable growth and operation of the company.
Developing strategic operating plans that reflect the longer-term objectives and
Priorities established by the board.
Maintaining an ongoing dialogue with the Chair of the board.
Putting in place adequate operational planning and financial control systems.
Ensuring that the operating objectives and standards of performance are not only
Understood but owned by the management and other employees.
Closely monitoring the operating and financial results against plans and budgets.
Taking remedial action where necessary and informing the board of significant changes.
Maintaining the operational performance of the company.
Monitoring the actions of the functional board directors.
Assuming full accountability to the board for all company operations.
Representing the company to major customers and professional associations.
Building and maintaining an effective executive team.
Planning and outlining the Digital strategic direction of the Company and applying it on all
Branches managers.
Development the sales Team & Digital awareness. Managing all available resources and
using them properly to develop the business strategy.
Designing a complete workflow to facilitate the business Process, sharing my experience
And technical knowledge between cross-functional teams to improve the business
Opportunities.
Leading the company toward increasing revenue by Developing and driving the
Company’s long and short Terms revenue growth strategies.
Monitoring the local market competition through the existing agent & analysis the
Products agent history.
Increase revenue with/and. Saudi Xerox negotiation product cost price, customers value
Add unique Solutions
Categories an inventory target.
Evaluating and outlining the advantages & disadvantages of business projects.
Up-selling and cross-selling techniques.
Customer service excellence.
Marketing communication planning.
Marketing campaigns, events, customer’s relationship.
Introducing the selling cycle process to proactively. Enhance the quality of company
Image & cash flow
Automating the sales force activities.
Enhancing the key accounts strategic selling approaches.
Coaching and enduring sales managers to lead day-t Day management and optimization
Of client campaigns.
Finding proactively new ways to build the client’s Business and grows accounts.
Monitoring achieving the previously assigned compan Sales objectives.
Creative the customer care concept.
Monitoring the Digital division collection to increase the Cash flow.
Managed and controlled office and warehouse operations to ensure a high level of operational efficiency in support of company goals and objectives
Managed a staff of 43, including order entry, invoice processing, accounts receivable,
Accounts payable, customer service and warehouse employees
Prepared accounting reports, including year-end documentation and financial statements
Communicated remittances, accounting and year end requirements to various
Stakeholders
Analyzed ways of enhancing management decision-making through the application of
Sound financial considerations and workforce planning.
Start in 1995 at collection Department, them moved to sales in 1998 as sales rep.at governmental sector did an excellent results & become one of the xerox over achievement & high performance, moved be one of the Business development team member, high volume specialist lead 4 sales persons, for a very high performance moved to printing systems department this is the most profitable department in xerox world wide i did an excellent results & become over achievement then led the governmental sector for the printing systems division, responsible for tenders, customer care, logistic process, sales turn key projects, Military defense an international biding and i has an international authorized letter stamped from our main office in England, the only xerox staff authorized for this task
2000 - 2003 High volume specialist office group, Business Development Team, at Governmental Sector, A lot of success stories & projects such as Ministry Of External Affair, Ministry of irrigation, Ministry of Defense, Air force'
1998 - 2000 Senior Sales Rep. office environment & Multifunction group, at Governmental Sector, a lot of success stories & projects such as Telecom Egypt Company success to engage the company loyalty again to Xerox and deliver More than 80 Units of Xerox Copier Machine Model DC 220,
- Sell company products to the government sector
- Succeeded to deliver and install the first Xerox full colors Machine at Ministry of Irrigation 3 units. And a lot of monochrome machines.
- Build and maintain a strong customer care program
- Develop and implement effective sales plan, achieve sales targets, gain market share by capturing business opportunities and ensure maximum account coverage.
- Demonstrate Xerox products, services and prices in a professional way.
- Pre call planning to ensure long-term sales success and achieving results.
- Effectively select and utilize sales processes.
- Full responsible and manage accounts using sales and marketing techniques, follow up and handle all customers' problems.
- Provide best solutions that satisfy prospects needs aiming to gain customers commitments for closing deals.
- Covering all tenders process to provide the best solutions in terms of prices and technical specs.
- Act as a liaison between all the departments in Xerox and the customers to ensure and provide best services, solutions, quality and offers.
- Build and maintain customers long-term relationships at all levels.
- Resolve and respond to all customers complain in order to ensure and guarantee customers satisfaction.
- Prepare updated competitors knowledge. Monitor, evaluate, and analyze competitor's conditions in the market.
- Initially filling prospect bank, issuing monthly and quarterly forecast using ABC forecast, and developing monthly sales activities assessment.
1994 - 1998 Collection Department
- Commercial Operation - Major Accounts
March 1989 - March 1994 Hilton International Company
Finance Department: -
Restaurant cashier, Front Office Cashier, Night Auditor -Accounts Receivable - Income auditor and General Cashier
Succeeded to organize the Experimental Theater event & collect full guest accommodation Bill from Ministry of culture