Mahmoud Malak, Senior Analyst

Mahmoud Malak

Senior Analyst

Federal Electricity and Water Authority

Location
United Arab Emirates - Dubai
Education
Master's degree, International Business
Experience
21 years, 1 Months

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Work Experience

Total years of experience :21 years, 1 Months

Senior Analyst at Federal Electricity and Water Authority
  • United Arab Emirates
  • My current job since June 2015

To direct research, analysis and participate in the preparation and execution of the Department’s annual business plan under the guidance of the line managers, in order to provide data driven insights and value to enable informed, strategic and tactical decision making in line with vision and mission of FEWA:

•Certified Governance Expert: documented the governance and its KPIs through the business rolls.
•Certified Trainer in Public Corporation: strategy planning, executive plans, management change, Feasibility study and statistical analysis. (Ambassador of Knowledge in FEWA).
•Business Analysis:
•lead business analysis by collecting and evaluating data, and producing the data reports on the performance of the business units in order to identify the strength and areas for improvement or development (SWOT analysis), I conducted research, business case, business plan, and benchmarking studies to provide a high level of concerned team to meet their quality, cost and scope objectives.

•I had an extensive experience in database analysis, data analysis and data reporting, systems and processes assessment, gathering of client’s requirements, gap analysis, benchmarking analysis end-user training and public presentations.
• Projects Monitor: follow up on the performance of the directorate and provide the remarks that may lead to improvement, Coordinate with the concerned entities the acknowledge required projects and ensure that requirements are met. And oversee all assigned projects and ensure implementation of work practices and policies, measure percentage of completion and expenditure of projects and provide related reports.
•Budgeting: participate in the budgeting process, Analyze and monitor the budget versus actual expenditures for all sections and prepare related reports.
•Strategic and Operation KPIs: Assist in defining KPI’s, monitor adherence to KPI’s for all business units and submit required reports, and ensure preparation for all documents related to KPI’s (descriptions, targets, revisions with concerned sections).
•Development Plan: participate in preparation and execution of department’s business and strategic plans to meet organization objectives, define the development plans and the operational plans for the sections and follow up to ensure the plans carried out in a controlled manner, and provide the related reports.
•Feasibility Studies & Financial Modeling: direct studies on key development drivers and risks facing the business whilst providing supporting analysis and benchmarks to facilitate the key decision making and development initiatives.
•Process design, Policies and Procedures: follow up all relevant operational procedures and instructions so that work is carried out in a controlled and consistent manner.

Senior Divisional Manager at exports of wheat Semolina, Harris & Jarrish
  • May 2013 to May 2013

dealing these categories with GCC, Levant & Africa markets and carry out the below missions through the sales activities:
Managing exports of Corn Grits Business 2011 -May 2013: dealing all the Maize Mill Plant products to all exports markets (GGC, Middle East, East Asia, and Africa)
•Market Survey: Carry out comprehensive survey to all exports markets and determine the markets size, potential business, market share and build our competitiveness.
•visits customers: both alone and accompanying sales manager to gain new business and follow-up on quotations / tenders and reviews sales reports to measure the visit plans and results.
•Customer Complaints: Inspects warranty claims and returned goods and follows the quality assurance procedures.
•Sales Reports and Evaluations: Prepare KPIs report and other kinds of sales reports to monitors targets and achievements Carries out any additional tasks assigned (in line with qualifications and ability) by the

Executive
  • October 2011 to May 2011
Trading Executive at International
  • United Arab Emirates
  • January 2006 to January 2011

Develop business opportunities: by sourcing product availability and pricing from Asia, the Middle East and North America (Raw material of foods products).
•Coordinate freight and distribution (land, sea and air freight), set-up lead time and monitor the movement of goods from ports to destinations
•International Banking, Finance and Economics: Negotiate letters of credit, bank notes, documentary credits and credit lines in excess of AED 20 million, Secure finance from chartered banks, independent investors and other financial agencies for small retailers
•Forecasting, Demand Planning: To collect and analyze monthly business forecast figures in cooperation with the Sales Team and Customer Service Officers. Prepare analysis reports and upload S.K.U. wise data into Oracle forecasting module before each month end on area wise as well as business unit wise and performance of forecasts vs. actual results ↔ (international marketing, market research, international pricing policy, international promotion and product policy for brand and positioning and international distribution).
• Business Analysis: Determine the margin and markup, business plan sets a goal for a new business. It can be a guiding star that shows you the way to success and using (SWOT theory) Strengths, Weaknesses Opportunities and Threats to help in decision making.
•M.I.S. Reporting: To provide daily, weekly and monthly delivery update reports per region per country for all the regions to the business development managers, preparing analysis reports for the same and monitoring of the stock level.
•Foreign Markets Research and Study: To carry out feasibility study for new markets and economic statistics analysis. ↔ (documentation, customs, international transportation and logistics, international contracts, methods of payment, finance, exports dep. E-business)
•Export Documentation: LCs and Logistics as per international standards, Portfolio will also include coordination with finance, sales & marketing teams (sales analysis, billing estimates, promotional activities, invoicing, etc
•Financial Analysis for Building of Business Plan: To identify achievement indicators of financial viability of revenue-earning and examine institutional and systems requirements by prepare appropriate financial analyses like the business growth percentage, the incomes flow and it’s sensitive analysis when some factors change.
•Support Systems: To provide Oracle related technical and operational support to Customer Service Team and prepare related logs & reports. Ensure about the correct processes followed in Order to Cash Cycle.
•Support and coordinate customer related research activities: Maintaining the customer database with relevant contact details and conduct a customer satisfaction survey quarterly. Prepare quarterly analysis reports for the same.
•Customer satisfaction survey: Support and coordinate customer related research activities. Carrying out customer satisfaction survey on quarterly basis ↔ Regional markets and internationalization (intercultural management, competitive strategy, Asian economy, African economy, America economy and European economy, Muslim countries).

Statistician at Palestinian Central Bureau of Statistics
  • July 2001 to June 2006

Customs, VAT and (Agricultural, Water) Statistical Collecting Data of Goods and Services and Analyzing the Results of the Transaction Trade between the Commercial Partners.
•Foreign trade classifications handling (HS, SITC, BEC, MPB-5).
•Customs Valuation, Classifications of Goods and Preparing the Exports and Imports Indices (by Values, Volumes and Prices)
•Build and development all required documents and methodology of foreign trade statistics in services, collecting data and preparing the statistical reports as well.
•Supervisor for Economic Sectors Surveys, Household Expenditure and Consumption Survey and Households Survey about Information and Communications Technology.

•Different Presented Types of Documents used in International Trade:
•Prospects for International Trade in Services and its Role in Stimulating of Commodity Trading - Survey of the Current Status of international trade in services for the Arab region
•Active Participant to development of preparing the Balance of Payments Accounts.
•Trainer in the International Trade in Services Statistics - Methodologies and Manuals.
•Member in technical committee information and communication technology survey.
•Counterpart of Three Missions with Foreign Experts (Harmonized System, Commix stand alone, VAT Taxes) and represents of PCBS in many Conferences in Palestine.
•Presented the Gaza commercial status and its foreign commercial partners in Islamic University Conference
•MAS Institute stuff active participant to prepare the Economic Monitor- quarterly Issued.
•Prepared study about the trade transaction between Palestine and USA

at Al Ghurair Foods
  • United Arab Emirates
  • June 2006 to May 2006
  • January 1999 to January 2003

Education

Master's degree, International Business
  • at Najah National University
  • January 2001

and Globalization The Master Thesis in International Trade in Services- Statistical Methodology

High school or equivalent, International Business
  • at Najah National University
  • January 2001

and Globalization The Master Thesis in International Trade in Services- Statistical Methodology

Specialties & Skills

International Business
Internationalization
International Trade
Warranty
Global Marketing
ENTRENAMIENTO
STATISTICS
BUSINESS ANALYSIS
BUSINESS PLANS
DECISION MAKING
PROCESS ENGINEERING
REPORTS
RESEARCH
STRATEGIC
BALANCE

Languages

Arabic
Expert
English
Expert