Mahmoud Sallam, Senior Account Manager

Mahmoud Sallam

Senior Account Manager

Egabi Solutions

Location
Egypt
Education
Bachelor's degree, Computer and system Engineering
Experience
21 years, 8 Months

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Work Experience

Total years of experience :21 years, 8 Months

Senior Account Manager at Egabi Solutions
  • Saudi Arabia - Riyadh
  • My current job since January 2011

 Manage and be the main point of contact for all prospective customers within my sector.

 Develop and execute a territory plan to target accounts within the assigned sector.

 Develop and maintain excellent business relationship with customers by providing excellent on-going customer support.

 Conduct regular client’s visits and calls, understand comprehensively the client’s IT environment to identify and close new sales deals.

 Build and manage relations and partnerships with different system integrators in KSA.

 Handel the relationship and interactions with the technology vendors’ sales teams (i.e.: Oracle and Microsoft)

 Prospect, build a pipeline, and move opportunities through the sales cycle.

 Project sales targets, prepared action plans/schedules and formulating initiatives for achieving the targets while keeping the upper management abreast of all the sales initiatives.

 Manage sales pipeline of 10 to 15 million USD.

 Meeting and exceeding set sales quotas while adhering to sales rules of engagement.

 Follow up with customers on sales orders issuance on the planned dates and provide status to higher level managers.

 Provide bi- weekly reporting of the pipeline and forecast.

 Conduct contract negotiations to ensure win-win situation.

 Maintain strong knowledge of new products, industry trends, and emerging technologies to be able to properly present them and successfully obtain related business opportunities.

 Prepare and revise presentations, reports, RFPS, and price quotations.

 Proposal Development and Service offering, Scoping/Project Definition (Including answering any related RFP, BID and/or Tender), responding quality and winning proposals.

 Ability to craft a solution with appropriate products and services that meets business goals based on client discussions.

 Present the organization in national and international exhibitions, and events.

Presales Team Leader/Account Manager at Raya Saudi
  • Saudi Arabia - Riyadh
  • May 2008 to December 2010

 Responsible of all software development and technical services opportunities in Raya Saudi from sales and presales prospective.

 Articulate the features and benefits of the company’s software solutions through presentations and demonstrations

 Conduct discovery and requirements gathering sessions with prospect customers.

 Analyze and design the structure of diversified solutions for different types of businesses.

 Provide technical support to the sales team to advance sales cycles.

 Act as the liaison between customers/prospects, engineering teams and post-sales support teams.

 Responding to RFPs and preparing all tenders stuffs from technical proposals and write-ups.

 Responsible for recommending solutions architectures depending on the technology used (Microsoft and Oracle).

 Acting in some important accounts as engagement manager.

Senior Presales Engineer at Raya Software
  • Egypt - Cairo
  • December 2004 to May 2008

 Responding to RFPs for local and regional opportunities (Support Presales role for Raya Saudi, Raya Gulf and Raya United State).

 Responsible of preparing tenders stuffs (Technical Proposals, Presentations…etc).

 Developing technical proposals and write-ups for applications and e-Business solutions that are implemented using all of the electronic Channels (Web, WAP, SMS, IVR...etc).

 Cover both Microsoft and Oracle technologies.

 Responsible for recommending solutions architectures depending on the technology used (Microsoft and Oracle).

 Recommending and suggesting high availability solutions architectures as needed by the customer.

 Analyze and designing the structure of diversified solutions for different types of businesses.

 Responsible for collecting solutions requirements from customers

 Responsible for technical demos & presentations

 Present Raya Software in events like Raya World and present its solution in its booth

 Present Raya Software in International Events like Gitex and Comdex.

 Recently, I got involved in engagement with Oracle and MSAD accounts.

Presales Engineer at EBSEG
  • Egypt - Cairo
  • September 2002 to December 2004

 Developing Technical Proposals and write-ups for e-Business solutions that are implemented using all of the electronic Channels (Web, WAP, SMS, IVR...etc).

 Analyze and designing the structure of diversified solutions for different types of businesses.

 Responsible of collecting Solutions requirements from customers

 Responsible for technical demos and presentations

Education

Bachelor's degree, Computer and system Engineering
  • at Ain Shams University
  • May 2002

Graduation grade: Good Graduation project: The design & implementation of a hospital information system (using Oracle8i DBMS).

High school or equivalent, Science
  • at Tarek Abn Ziad language school
  • May 1998

Grade: 95.25% Excellent

Specialties & Skills

Account Management
Software Sales
Solutions Sales
Business Development
Excellent knowledge of database design & implementation using Oracle, SQL and Access.
Excellent in computer hardware & software installation
Presentable
Leading and coordinating the efforts of group members
Good working knowledge of MS Office (Word, Excel, PowerPoint, Access)
Excellent communication skills, as well as presentation skills

Languages

Arabic
Expert
English
Expert
French
Expert