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Mahmoud Samy, Marketing Manager

Mahmoud Samy

Marketing Manager·Al Hamoor General Trading

Oman

Diploma, BL

Work experience

Total years of experience: 15 years, 1 months

Marketing Manager

November 2018 - Present

Al Hamoor General Trading

Ajman, United Arab Emirates

November 2018 - Present

Company industry:
Food & Beverage Production
Job role:
Marketing and PR

Human Resources Manager (HR Manager)

September 2017 - Present

Al Hamoor General Trading

Ajman, United Arab Emirates

September 2017 - Present

Company industry:
Food & Beverage Production
Job role:
Human Resources and Recruitment

Purchase Manager

June 2017 - October 2017

Al Hamoor General Trading

Ajman, United Arab Emirates

June 2017 - October 2017

Company industry:
Food & Beverage Production
Job role:
Purchasing and Procurement

Sales Executive

March 2017 - June 2017

Al Hamoor General Trading

Ajman, United Arab Emirates

March 2017 - June 2017

Company industry:
Food & Beverage Production
Job role:
Sales

HR Coordinator

May 2016 - December 2016

Romance Hotel

Alexandria, Egypt

May 2016 - December 2016

- Providing timely assistance to team members regarding benefit and human resource questions and issues.
- Maintaining employee personnel files to ensure legal compliance.
- Preparing offer packets, benefit packets and other employee related information.
- Coordinating employee benefit eligibility, enrollments, terminations, and payments.
- Preparing employee census information for insurance, 401(k), and other reports.
- Providing written and verbal employment verifications.
- Coordinating new hire paperwork, and new hire orientation meetings.
- Assisting with the creation of training manuals, HR manual, and employee handbook.
- Updating job descriptions, as needed.
- Coordinating and setting-up training classes or meetings.
- Writing and placing employment ads, as well as maintaining the applicant tracking database.
- Reviewing, screening, and maintaining applications and resumes.
- Conducting background screenings for all prospective employees.
- Coordinating 90-day and annual performance appraisal processes.
- Assisting with creation, distribution and collection of feedback from company-wide annual survey.
- Assisting with providing research for policies, training, strategic planning, and other human resource issues.
- Coordinating benefit plan due diligence with Director, Human Resources.
- Producing company newsletter.
- Assisting in preparation of special events such as Year End Celebration and other office or company gatherings.
- Processing invoices for Human Resources.
- Serving as back-up for payroll processing, if current processor is unavailable and adequate training is provided. Assist with payroll process as needed to ensure efficient and accurate processing.
- Assisting with providing compliance in all areas of human resources.
- Assisting with additional projects, as assigned.

Company industry:
Hospitality & Accomodation
Job role:
Human Resources and Recruitment

Front Desk Agent

January 2016 - May 2016

Romance Hotel

Alexandria, Egypt

January 2016 - May 2016

- Greet guests in a friendly manner and follow check in procedures
- Take payments and post accurately to guest accounts
- Follow set polices regarding cash handling
- Communicate with other departments in a friendly and professional manner
- Be aware of local attractions and restaurants and make recommendations to guests
- Handle incoming telephone calls and other guest communication in a discreet fashion
- Accurately communicate with other shifts regarding issues arising from day to day operations
- Other duties as required

Company industry:
Hospitality & Accomodation
Job role:
Customer Service and Call Center

Sales Representative

January 2015 - January 2016

Micro-tech

Cairo, Egypt

January 2015 - January 2016

- Source new sales opportunities through inbound lead follow-up and outbound cold calls and emails
- Understand customer needs and requirements
- Route qualified opportunities to the appropriate sales executives for further development and closure
- Close sales and achieve quarterly quotas
- Research accounts, identify key players and generate interest
- Maintain and expand your database of prospects within your assigned territory
- Team with channel partners to build pipeline and close deals
- Perform effective online demos to prospects

Company industry:
Internet & E-commerce
Job role:
Sales

Social Media Specialist

January 2015 - January 2016

Micro-tech

Cairo, Egypt

January 2015 - January 2016

Company industry:
Advertising
Job role:
Marketing and PR

Factory Manager

July 2013 - December 2014

Al Motahda for Construction and Metallurgical Industries

Alexandria, Egypt

July 2013 - December 2014

- Planning, organizing, directing and running optimum day-to-day operations to exceed our customers expectations
- Increasing production, assets capacity and flexibility while minimizing unnecessary costs and maintaining current quality standards
- Responsibility for production output, product quality and on-time shipp

Company industry:
Construction & Building
Job role:
Management

Research Assistant

March 2012 - July 2013

The Arabian Institution for Rights and Freedoms

Cairo, Egypt

March 2012 - July 2013

- Conduct literature reviews
- Collect and analyze data
- Prepare materials for submission to granting agencies and foundations
- Prepare materials for UW Human Subjects Committee review
- Prepare interview questions
- Recruit and/or interview subjects
- Maintain accurate records of interviews, safeguarding the confidentiality of subjects, as necessary
- Summarize interviews
- Provide ready access to all experimental data for the faculty researcher and/or supervisor
- Request or acquire equipment or supplies necessary for the project
- Manage and respond to project related email
- Prepare, maintain, and update website materials
- Supervise undergraduate students working on the research project (maintaining records on assignment completion, acting as liaison/mediator between the undergraduate students and the faculty researcher)
- Attend project meetings
- Attend area seminars and other meetings as necessary
- Summarize project results
- Prepare progress reports for the PI and funding agency
- Prepare other articles, reports, and presentations
- Monitor the project budget

Company industry:
Law Firm
Job role:
Research and Development

News Reporter

March 2011 - March 2012

Wahwasha Magazine & Website

Cairo, Egypt

March 2011 - March 2012

- Attend press launches, courts, council meetings and other events
- Interview people by phone or in person
- Respond to tip-offs, calls and news releases
- Record notes in shorthand or on tape and write stories up on computer
- Write and edit the news for publishing

Company industry:
Journalism
Job role:
Writing and Journalism

Education

AUC - School of Continuing Education

September 2016

September 2016

Diploma, BL

Egypt

Faculty of Law Alexandria University

August 2015

August 2015

Bachelor's degree, BL

Egypt

Skills

Customer Service
Expert
Customer Service
Expert
Hospitality
Expert
Hospitality
Expert
Sales
Expert
Sales
Expert
Human Resources
Expert
Human Resources
Expert
Organizing
Expert
Organizing
Expert
Compiled and edited comprehensive monthly activity reports
Expert
Compiled and edited comprehensive monthly activity reports
Expert
Managed a team of three
Intermediate
Managed a team of three
Intermediate
Reported findings of annual survey to senior management
Beginner
Reported findings of annual survey to senior management
Beginner
Organised and prioritised personal schedule
Expert
Organised and prioritised personal schedule
Expert
Successfully worked to strict deadlines
Expert
Successfully worked to strict deadlines
Expert
Microsoft Office – word, excel, access and power point
Expert
Microsoft Office – word, excel, access and power point
Expert
Customer Service
Expert
Customer Service
Expert
Hospitality
Expert
Hospitality
Expert
Sales
Expert
Sales
Expert
Human Resources
Expert
Human Resources
Expert
Organizing
Expert
Organizing
Expert

Languages

English

Expert

Training and Certifications

Certifications
Career Certificate in Human Resources
May 2016

Hobbies and interests

Reading, Traveling, Discovering new things and places