Mahmoud Fawzy Mohamed Hegazy, Operation supervisor

Mahmoud Fawzy Mohamed Hegazy

Operation supervisor

FedEx Express

Location
Egypt - Cairo
Education
Bachelor's degree, faculty of Law
Experience
15 years, 4 Months

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Work Experience

Total years of experience :15 years, 4 Months

Operation supervisor at FedEx Express
  • Egypt - Cairo
  • My current job since January 2009

1- Build up, Train & manage a team of employees to ensure proper
Execution of Projects
2- Reports any process and equipment problems to the head of department
3- Maintaining an Infrastructure all Services Delivery process and
Monitoring its implementation
4- Prepare the project plan in collaboration with team leaders
5- Regular upgrade for the system to can meet every particular need in collaboration with IT
6- Responsible for all aspects of Egypt domestic Operations
7- Assist and coordinate with the sales department about the plan of pricing in every project
8- Daily conducted with the customer service for the operation problems to can improve the delivery service of the foundation
9-evaluating the employees and send the bonus for monthly basis in collaboration with the HR

Education

Bachelor's degree, faculty of Law
  • at Cairo university
  • May 2005

Specialties & Skills

operations
Operation
cusomer service representative

Languages

English
Expert