Network Engineer
IBM
Total years of experience :12 years, 3 Months
Network Engineer
• In -depth large scale deployment knowledge of Cisco IOS and NX -OS such as Cisco ASR routers, Nexus 5K/7K, Catalyst Switches, wireless controllers, Cisco ACI, Cisco APIC Load Balancers, Cisco UCS integration, Riverbed WAN Optimizers etc.
• Solid understanding of WAN technologies, MPLS/VPLS, IPSEC, VPN, BGP, OSPF protocols.
• Strong OSI layer 2 knowledge and practical experience, including various flavors of Spanning Tree, ARP, QoS, OTV, VDC, VPC etc, PVLAN, Community VLAN’s.
• in-depth experience of OSI layer 3 networks and protocols, including broadcast, multicast, any cast concepts, routing, VRF etc.
• Experience working on QoS, traffic shaping, traffic policing, congestion management, link efficiency, queue management, End-to-End QoS levels. Best effort services, SOFT QOS, Hard QOS, PQ, CQ, Flow-Based WFQ.
• Handling Multicast network for service provider : Multicast Distribution Trees, PIM: Protocol Independent Multicast, , PIM-DM, PIM-SM, PIM-SSM, Bidir-PIM,
• Supporting Telco system monitoring and management tools such as Tivoli, Wireshark, Solar-winds, .
• Supporting commercial enterprise-level tools and products to provide network services, including: firewalls, IPS/IDS, DNS, DHCP, web security
• providing L3VPN and L2VPN services to business and residential users
• configuration backup
• inventory management
• troubleshooting and escalating MPLS network related issues
• creating tickets through IBM Maximo (TSRM) integrated with IBM OMNIBUS
• Tivoli fault management
• NMS application Availability
• NMS, FM, CM reporting
• MTTR, MTTF, MTBF analysis
• Network nodes additions and network discovery
• network connectivity troubleshooting, ping, tracert, telnet
• administration of LANs
• analysis & development of the key components using methodology prescribed techniques
• availability of FTH based ISP network
• management protocol (SNMP) & communication protocols (LACP), configuration
• Cisco & H3C switch configuration, VLAN configuration/troubleshooting
Hands-on configuration/hardware experience on 2900, 4507, 6509, Nexus 5k, Nexus 7k, ASR9k, ISR1k.CISCO ASA 5505, IPS4200 Cisco devices, Protocols OSPF, BGP, ISIS, MPLS, HSRP, MSTP. CISCO IPS
Received invaluable experience in design methodologies, consulting SME customers and providing BoQ to them on special request.
Well versed with CRM (Siebel), Telecom Billing (BRM), Provisioning (ANA), Integrations (EAI)
Responsible for managing and escalating computer networks based issues around
Microsoft Server Technologies. Working as part of a team and operating in a fast
paced, changing and challenging 24x7 environment.
Duties:
Administering LANs,
Analysing & developing key components using methodology prescribed techniques.
Communicating with Field Engineers, specialists and other staff. to Keep 99% availability of ISP network.
Network connectivity troubleshooting, ping, tracert, telnet.
Responsible for management protocol (SNMP) & Communication Protocols (LACP), configuration.
Investigating, diagnosing and resolve all network problems.
Maintaining pre-packaged software applications on the LAN.
Cisco & H3C switch configuration in particular VLAN configuration/troubleshooting.
Working with multiple technical platforms i.e. mainframe, two-tiered client-servers
and three-tiered client-servers.
Duties:
Provide first-level technical support on Dell supplied XPS Series products and/or peripherals using documented procedures and available tools
Troubleshooting using techniques and tools to identify technical defects/issues
Actively supports the customer in all aspects through to problem resolution, keeping the customer informed and updated throughout life of incident
Maintains knowledge of Dell's product line and service offerings along with future industry products and technologies
Attends required technical training sessions and makes effective use of assigned lab time
Complies with schedule adherence to ensure overall service level targets are achieved
Identifies and provides input on unique or recurring customer problems
