E-Marketing and Business Intelligence Coordinator
Abu Dhabi University Knowledge Group
Total years of experience :3 years, 1 Months
• Designing, testing, and documenting all new BI systems, applications, and programs.
• Integrating Business Intelligence platforms with ADUKG systems and applications.
• Developing reports along with the associated graphs and forward them to the business development team.
• Designing and delivering end-user trainings and providing support as necessary.
• Troubleshooting BI tools, systems, and software and performance-tuning these applications as necessary.
• Directing managers and other employees for BI benefits across the organization; and promoting BI usage to relevant departments throughout presentations and workshops.
• Conducting research and make recommendations on BI products and services.
• Continuously conducting market research and forwarding a list of leads to the head of business development department.
• Supervising a team of telemarketers and guiding them for daily search of current and future opportunities through clippings of local and international news articles and other potentials
• Assisting my team using the BI tools in order to spread the knowledge within the company
• Arranging for yearly membership in different online business intelligence platforms
• Meeting, short listing and selecting web designers in order to develop a website for the company
• Progress meetings with the web designer until completion and launch
• E-marketing for the company through yahoo.com, google.com and many other local business websites.
• Coordinating with the local newspapers to press release the company events.
• Assessing and cultivating long-term strategic goals for BI development in conjunction with head of Business Development department
• Reporting weekly to the head of business development department about the progress of the website design and E-marketing, BI platform, and company in the news.
• Handling Bayt.com services as per the task list
• Performing presentations and trainings to clients to ensure their understanding of using the service effectively
• Creating a shortlist of candidates and assisting clients to find the perfect match of their vacancies throughout mass emails and outbound calls to job seekers
• Following up with clients and confirming their satisfaction on the short listed CVs
• Researching on external Market opportunities in the UAE
• Adding to and managing bayt.com database of job seekers throughout the website
• Assisting clients with creating job descriptions for their vacancies.
• Assisting clients in advertising their vacancies on Bayt.com
• Assisting clients in arranging for initial interviews and arranging for testing of applicants, and selection of staff.
• Assisting clients in organizing staff employment and selection process to ensure perfect hire for clients.
• Leveraging customer relationship ultimately to promote Bayt.com products and services and motivate repeat client usage (Renewals)
• Motivating clients to recommend Bayt.com through positive word-of-mouth (Referrals)
• Obtaining testimonials from clients on the benefit of Bayt.com services
• Promoting positive client experiences on Bayt.com
• Continuously conducting market research on customers' needs and sharing it with department heads in order to improve Bayt.com offerings.
• Reporting to designated consultants on clients' status and to the Area or Country Manager on sales and operational matters.
• Carrying out other sales and operational activities s requested by the management.
• Holding regular office hours being a liaison between students and professor
• Attending all lectures instructed by the main instructor and facilitating discussions
• Preparing and maintaining web page for course materials
• Developing and maintaining electronic bulletin boards, discussion sites, etc.
• Preparing and grading assignments
• Proctoring and scoring exams and maintaining grading records
• Preparing and maintaining course attendance records
• Calculating grades
• Attending instructor/TA meetings
• Providing clerical and research support through collecting, entering and analyzing data about the "University-based knowledge networks in the GCC: Opportunities and Challenges"
• Labeling and filing documents, codes and data
• Assisting in preparation of manuscripts and maintaining websites
IT officer
• Holding regular office hours being a liaison between students and professor
• Conducting quiz section meetings and preparing lectures and preparing review materials for quiz sections
• Preparing and maintaining web page for course materials
• Developing and maintaining electronic bulletin boards, discussion sites, etc.
• Preparing and grading assignments
• Proctoring and scoring exams and maintaining grading records
• Preparing and maintaining course attendance records
• Calculating grades
• Attending instructor/TA meetings
• Preparing the computer lab before the lecture ensuring that all the computers, printers and other equipments are working properly
• Attending all lectures instructed by the main instructor and facilitating discussions
• Providing students with assistance and support in the computer lab as needed for computer software and hardware.
• Holding extra review sessions for exams and as needed
• Tutoring students individually and in groups
-- Office Administration
-- Customer service
-- Data entry
Academic Projects: • The impact of sustainable supply chain management on organizational performance • The impact of Sustainable Supplier Selection on the performance of Abu Dhabi Ports Company. • Financial Ratio analysis for several companies in several industries • Marketing research “Is it feasible to introduce bride and groom online gift service in Abu Dhabi” • Management strategy Analysis for QIC (Qatar Insurance Company) • Analysis for International expansion strategy for FoodCo Holding
COMPLETED COURSES: -------------------------------- -- Supply Chain Management -- Knowledge Managment -- Sports Marketing -- Strategic Management -- Information System Strategy -- Internet Business Applications -- Applied Systems Design -- Database Management -- Systems Analysis -- Information Systes Auditing and control ACADEMIC PROJECTS: ------------------------------- -- Designed an e-business plan and developed a related demo website using MS FrontPage -- Developed an information system for a clinic using Oracle -- Analyzed information system strategy for Abu Dhabi Co-Operative Society -- Analyzed management strategy for Alwan Engineering general contractor -- Analyzed management strategy for ADNEC (AbuDhabi National Exhibition Center) -- Conducted a marketing research for publishing sports magazine for women in the UAE EXTRACURRICULAR ACTIVITIES: ------------------------------------------- -- Attended business lectures around various crucial business issues and concepts (e.g. E-Commerce, Globalization, Financial Management, Leadership Management) -- Activities coordinator of the Jordanian Cultural Club -- Active member of the MIS Club -- Participated in raising awareness between parents to use child car seats through a campaign sponsored by the American University of Sharjah, Mother Care and General Motors -- Participated in the E-Biz Challenge (Zayed University) and Won the 5th place Business plan (e-campus portal) -- Awarded by the American University of Sharjah for the athletic activities in swimming