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تم إلغاء حظر المستخدم بنجاح
ميسون حداد, Specialist – Member of RTA Board of Executive Directors office

ميسون حداد

Specialist – Member of RTA Board of Executive Directors office ·Road and Transportation Authority,

الإمارات العربية المتحدة

دبلوم, Executive Diploma Program in (Advanced Public Policy Expert)

الخبرة العملية

مجموع سنوات الخبرة: 29 سنوات, 0 أشهر

Specialist – Member of RTA Board of Executive Directors office

نوفمبر 2017 - حتى الآن

Road and Transportation Authority,

دبي، الإمارات العربية المتحدة

وجدت هذه الوظيفة عبر بيت.كوم

نوفمبر 2017 - حتى الآن

• Spread the culture of innovation and future envision that contribute to creating an environment conducive to creativity, innovation and excellence.
• Contribute to suggesting and identifying office priorities; develop necessary plans and operational programs to achieve them in coordination with concerned authorities.
• Contribute to reviewing policies, manuals and strategic plan in coordination with the concerned department to ensure the compliance to trends and changes, which supports decision makers.
• Coordinate with the Human Resources and Development Department to contribute to preparing, developing and improving of human resources training plans in the Office to ensure the qualification and recruitment of qualified human resources in the Office.
• Coordinate and cooperate with the teams and committees’ rapporteurs that follow the member of RTA Board of Executive Directors to follow up the work progress and improve the performance according to the assigned tasks.
• Participate in committees and teams chaired by a member of RTA Board of Executive Directors and provide support.
• Conduct strategic studies and researches related to Member of RTA Board of Executive Directors and any other requested tasks.

General Coordinator, Coordinator and member of below RTA Committees since 2018
• UITP MENA Transport Congress and Exhibition Committee
• MENA CTE Supervisory Committee
• Higher Committee for Sponsorship
• 4 other teams

Activities:
• Internal Award (al Namoos)
• Rehearsal - Taxi Dubai - SKEA
• Rehearsal - HR Criteria - DGEP
• Rehearsal - HR - DHDA
• Internal Trainer
• Mentor for the Junior Managers
مجال الشركة:
خدمات الدعم التجاري الأخرى
الدور الوظيفي:
الإدارة

EFQM Assessor, Excellence & Quality Specialist

فبراير 2015 - حتى الآن

Freelance

دبي، الإمارات العربية المتحدة

فبراير 2015 - حتى الآن

•Participating in the Assessment process of
• SKEA Cycle 14, 15, 16, 17, 18 and19 - Senior Assessor
•TQDEER Cycle 2, 3 and 4 - Team Lead
•DHDA 2016, 2017, 2018 - Senior Assessor
•Emiratisation Award 2019 Team Lead
•UAE Innovation Award 2017 and 2018 - Senior Assessor
•Internal Award for (SEHA, DEWA, RTA and ADDED)
•Exploring a journey of excellence with the organization via training courses and coaching, as well guiding the organization through the process to achieve an 4th generation of Excellence.
•Developing, implementing and supporting the quality management frameworks to improve the quality of the organization system based on EFQM model and 4th generation model.
•Providing expert advice on key issues and initiatives in quality and efficiency improvement.
•Initiating, following up, coordinating and managing excellence Improvement initiatives.
•Evaluate the employee based on DGEP, and do final report based on the strength and improvement area (DEWA, RTA and ENEC- Barakah Excellence Awards “individual”).
مجال الشركة:
خدمات الدعم التجاري الأخرى
الدور الوظيفي:
المحاسبة والتدقيق

Organizational Development Specialist

أبريل 2017 - نوفمبر 2017

Ministry Of Education - UAE

دبي، الإمارات العربية المتحدة

أبريل 2017 - نوفمبر 2017

• Identify and evaluate business initiatives to meet MOE goals.
• Develop methods for data file formatting, data analysis, and management reporting.
• Create effective strategic planning methods.
• Identify data collection tools, data sources, benchmarks, and performance targets.
• Implement organizational effectiveness interventions.
• Diagnose potential organizational problem areas and Recommend training and development systems.
مجال الشركة:
التعليم العالي
الدور الوظيفي:
الإدارة

Senior Quality Specialist - L&D department

أبريل 2017 - نوفمبر 2017

Ministry Of Education - UAE

دبي، الإمارات العربية المتحدة

أبريل 2017 - نوفمبر 2017

• Modify the workflow diagrams based on changes.
• Evaluated current business processes to identify gaps and implement solutions.
• Acted as subject matter expert to analyze and make recommendations for process improvements.
• Assist L&D team in change management to look at improvement strategies for processes and systems.
• Planning routine quality and compliance inspections.
• Conducting periodic analysis and providing recommendations for improvement in quality objectives.
مجال الشركة:
التعليم العالي
الدور الوظيفي:
الإدارة

Education Adviser | Training Consultant (Edu/School Systems/Technology)

نوفمبر 2016 - نوفمبر 2017

ministry of education - uae

دبي، الإمارات العربية المتحدة

وجدت هذه الوظيفة عبر بيت.كوم

نوفمبر 2016 - نوفمبر 2017

• Develop and provide targeted consultancy, training and intervention support in schools to ensure the achievement of SSTF delivery targets within a specified region
• Ensuring consistent advice on pedagogical application, assessing adoption and impact SSTF framework maintenance
• Managing good practice collation and links with the program’s communications colleagues
مجال الشركة:
التعليم العالي
الدور الوظيفي:
الموارد البشرية والتوظيف

Training Consultant

سبتمبر 2011 - يونيو 2015

Pearson

أبو ظبي، الإمارات العربية المتحدة

سبتمبر 2011 - يونيو 2015

• Initial and constructive testing of the application, and the interaction with various teams and departments within the client office. As well as, preparation of effective bilingual user manuals.
• Understanding challenges of school districts and communicating with technology personnel regarding hardware and software requirements and escalating any customer account issues to the appropriate company personnel.
• Providing exceptional quality training services, including initial, advanced and consultative events
• Gathering of information after training session and collection of feedback to analyze the issues and find immediate resolutions to the problems faced.
• Analyzing the customer’s use of the application, recommending appropriate business policies and strategies.
• Participating in company-wide cross training events and product enhancement discussions, keeping up to date on product releases, enhancements and new functionality by working on an individual basis and practicing with peers.

Projects:
• Pearson eSIS Enterprise Student Information System/ADEC Abu Dhabi Education Council
• Power school /Qatar Foundation/Private schools in UAE
• Educational and Management training /private schools in UAE
مجال الشركة:
التعليم الابتدائي والإعدادي والثانوي
الدور الوظيفي:
التدريس والشؤون الأكاديمية

ICT Education Specialist

أغسطس 2009 - أغسطس 2011

Knowledge and Human Development Authority - KHDA

دبي، الإمارات العربية المتحدة

أغسطس 2009 - أغسطس 2011

•Using “National Educational Technology Standards (NETS•T) and Performance Indicators for Teachers” to improve teaching and learning in the education sector in UAE.
•Using SWOT analysis for each Pilot School vise the DSIB report.
•Enhancing the Education to integrate technology applications into teacher assignments and field activities.
•Monitoring schools’ performance using lesson observation and other forms of qualitative and quantitative data.
•Helping schools to shape their annual Improvement Plans and associated improvement targets.
•Developing schools’ capacity for organizational self-evaluation depending.
•Coaching and mentoring of school principals.
•Identifying good practice and assisting in the sharing of good practice across the government school system.
•Developing using education ICT resources to improve mathematics and sciences skills.
•Designing, developing, Reviewing and assessing ICT curriculum based on Dubai School Agency process.

Projects:
1• Improve teaching and learning in Public schools using ICT
2• Improve using ICT in TIMSS preparation

3• Enhance new ICT Solution: drive improvement in the quality of teaching and learning across the Technical and Professional Education Sector by: Evaluating using ICT in the schools based on the result of schools survey, Searching for new ICT solutions to gain the education sector depend on DSIB, SSU’s Reports and surveys, Preparing an action plan to enhance all technical and professional teachers and adult education teachers to be formally with new education strategy to meet DSA objectives and KDA policy requirements.

4• Software production: develop and design an Educational Software to integrate using ICT in Teaching and Learning such as Emirati Software: (support social study subject for grade1, Government curriculum, using real video and photo from Dubai government schools).
مجال الشركة:
الإدارة العامة
الدور الوظيفي:
التدريس والشؤون الأكاديمية

IT Trainer

أغسطس 2001 - أغسطس 2009

H.H. Sheikh Mohammed Bin Rashid Al Maktoum IT Education Project - ITEP

دبي، الإمارات العربية المتحدة

أغسطس 2001 - أغسطس 2009

•Provide high standard training for both students (Yr11-Yr12) and teachers, based on ITEP vision using E-learning, Web- Based learning and Traditional Learning ( ICDL, A+, Web Design, Graphics design, VB Programming).

•Delivered and Reviewed the Coursework of 'Cambridge International Diploma in Teaching with ICT', which included 3 modules (Planning the use of ICT in teaching, Managing the use of ICT in teaching and Evaluating the use of ICT in teaching) for MOE teachers.
مجال الشركة:
التعليم الابتدائي والإعدادي والثانوي
الدور الوظيفي:
التدريب والتطوير

Computer Lab Assistant/IT Program Support Technician

يوليو 1996 - سبتمبر 1998

Irbid National University

اربد، الأردن

يوليو 1996 - سبتمبر 1998

•Offers general consultations for students who are working or studying in the lab such as :Visual Basic 6.0\ C\C++\MS Office \ Visio\Circuit Maker
•Provides instruction to all lab users on proper use of all equipment.
•Consults supervisors on more difficult issues.
•Monitors files and programs that are downloaded on to the computers to make sure spyware, malware and other dangerous programs are not downloaded.
•Diagnoses hardware problems and fixes them or contacts the appropriate engineer to correct the problem.
•Supplies reference materials to help users learn how to use particular programs.
•Conducts regular maintenance on the computers in the lab.
•Installing, configuring and managing lab installation of NOVEL/UNIX server including creating and deleting user account, and other DB administration tasks.
مجال الشركة:
التعليم الابتدائي والإعدادي والثانوي
الدور الوظيفي:
تكنولوجيا المعلومات

Information Communication Technology Teacher

سبتمبر 1994 - يوليو 1996

Rosary College

اربد، الأردن

سبتمبر 1994 - يوليو 1996

•Plan Lessons According to Curriculum Standards(MS office, Basic Programming language, Designing program and basic information depending on their grades (Grades 4 to 11)).
•Stay Abreast of Latest IT Trends.
•Perform Regular Hardware and Software Updates on Classroom IT Devices.
•Monitor Student Progress Through Administrating Assignments, Quizzes, and Tests
•Keep Track of Student Grades.
مجال الشركة:
التعليم الابتدائي والإعدادي والثانوي
الدور الوظيفي:
التدريس والشؤون الأكاديمية

التعليم

Mohammed Bin Rashid School Of Government

فبراير 2021

فبراير 2021

دبلوم، Executive Diploma Program in (Advanced Public Policy Expert)

الإمارات العربية المتحدة

عرض المرفق

Rochester Institute Of Technology Dubai

مايو 2020

مايو 2020

ماجستير، Master of Science in (Professional Studies: Data Analytics)

الإمارات العربية المتحدة

عرض المرفق

Baghdad University

يونيو 1994

يونيو 1994

بكالوريوس، Computer Science

العراق

B.Sc. in Computer Science
عرض المرفق

Skills

Data Analysis
Expert
Data Analysis
Expert
Consulting
Expert
Consulting
Expert
Education
Expert
Education
Expert
Gap Analysis
Expert
Gap Analysis
Expert
EFQM
Expert
EFQM
Expert
Great team worker- adaptable and flexible
Expert
Great team worker- adaptable and flexible
Expert
Problem solving, critical thinking, project management and decision making
Expert
Problem solving, critical thinking, project management and decision making
Expert
Excellent interpersonal skills – a good communicator and leader with high integrity and is sociall
Expert
Excellent interpersonal skills – a good communicator and leader with high integrity and is sociall
Expert
Consulting
Expert
Consulting
Expert
Education
Expert
Education
Expert
Gap Analysis
Expert
Gap Analysis
Expert
ISO
Expert
ISO
Expert
EFQM
Expert
EFQM
Expert

اللغات

العربية

اللغة الأم

الانجليزية

متمرّس

التدريب و الشهادات

الشهادات
ISO 9001:2015 QMS Lead Auditor
Apr 2016
18001:2007 OHSAS Lead Auditor
Aug 2016
EFQM Assessor
Feb 2015
MCSD Microsoft Certified Solution Developer
Jun 2002
ICDL Certificate
Mar 2004
Enterprise Student Information System (eSIS), Pearson Canada
Sep 2011
CISCO Semester 1 for Instructor
May 2002
SQL Exam (1Z007) for DBA Oracle 9i Certificate
Aug 2004
Power School , Pearson, US
Jul 2013
Cambridge International Diploma in Teaching with ICT Diploma at Professional level
Feb 2006
A+ Certified Professional Comptia
Jan 2003
ICDL Tester
Jun 2005
التدريب
CMQ/OE- "Certified Manager of Quality/Organizational Excellence"
Chicago - AD
Apr 2015
Personality Dimensions
KHDA
May 2010
World Robotic Olympiad
LEGO
May 2011
I Teach Diploma
Cambridge
Dec 2005
LEGO Education Green City
LEGO
May 2011
Make time for Success
KHDA
Sep 2010
Creative Problem Solving & Decision Making
Mentors Middle East
Oct 2010
"Innovate, Teach, Inspire" - ICT in classroom
Microsoft
Jun 2011
Online Leads Generation
WSI Academy
Jun 2011
PMP
Sites Power
Jul 2014
Introduction to AIX & AIX system administration
UBM
Jan 1997
ORACLE RDBMS Ver 7| Oracle developer/2000
ITCC Amman-Jordan
Jun 1998

الهوايات والاهتمامات

Traveling,Reading and Listen to the music