Supply Chain Director
Premium Medical Supplies
Total years of experience :19 years, 8 Months
Manage the whole supply Chain Activities ( Warehouse, Transport, Purchasing, Shipping, Back Office, and Document Control)
• Establish all Policies & Procedure for the whole Supply Chain Activities.
* Cost Reduction by optimizing all SM Activities
• Implement new ERP.
• Automate many transactions within the new system
• Optimize all Supply Chain Activities to enhance Customer Satisfaction.
• Responsible to enhance P&L
• Manage the relationship with Suppliers, and re-negotiate for a better contract terms
• Enhance the performance of the Logistics Unit by establishing a new SOP.
• Manage all aspects of procurement for both divisions (manufacturing & trading).
• Manage Procurement operations (from procure to pay process).
• Develop & Manage Procurement process for better efficiency. That starts helping management of avoiding any unneeded inventory and eliminates extra costs.
• Eliminate Procurement cycle problems by Re-engineering the process and share the information between all Procurement Department units.
• Enhance warehouse operations. Aging reports to management enhance distribution process. That helps the management in reducing the inventory.
• Enhance purchasing process, by better materials categorizing & classifying.
• Start working with enhancing customer service. This is to help our customers (dealers, distributors …) achieve their targets.
• Start working with facilities needs (SLAs, contracts, for both warehouses & showrooms).
• All above will reduce cost per unit.
• Establish Procurement & Administration Department (Purchasing, Administration, Accounting, Procurement Control, Maintenance, Mail, Reception, Engineering & facilities unit, Physical Security & Logistics Units).
• Set, Manage, and control the bank business plan, and coordinate with other Departments and our strategic partner for the good implementation.
• Control the approved annual budget, and notify both the business owner and the management periodically of the budget status.
• Define & manage all needed Maintenance contracts (preventive & corrective maintenance for Premises, furniture, mechanical, electro mechanical, IT both hardware & software, Security items....etc), & set the required SLAs, supplier selection, contract negotiation, and periodic follow up of the service quality received.
• Set & manage all needed facility Management outsourced contracts” SLAs” (cleaning, physical security, catering, waste disposal& recycling, & maintenance) for all premises.
• Make sure to have the best service quality with the Minimum cost possible.
• planning best allocation and utilisation of space and resources for new buildings, or re-organising current premises;
• Manage all premises administration duties (utility expenses, tenants relationship, and all governmental needed follow-up).
• Set all Departmental needed procedures for all Units, and make sure of the good implementation.
• Manage & Control all facility & equipment maintenance duties in all bank premises with the minimum possible cost.
• Participate with Risk & legal Departments to set the needed insurance contracts.
• Control, negotiate, and coordinate with communication team to setup the media & all communication plan and activities.
• Set, Manage, and control logistics operations.
• Manage & Control cash Movements as per business Unit requirements ( between bank locations, to & from Central bank, from & to other banks, and to replenish offsite ATMs).
• Project Manager for implementing local Purchasing & Inventory management software “Al-Ameen”. (This software is a temporal one till we implement Oracle).
• Fixed Asset Management for all premises.
• Negotiate all prices, and make sure to have the best offers.
• Control the inventory for all categories in all premises.
• Temporal Control & Manage the physical security Department.
• Participate in setting the bank BCP (business continuity plan ).
• Key member of the implementation of bank business continuity plan.
• Implement QHSE procedures as set at the group level.
• Investigating availability and suitability of options for new branches.
• Prepare documents & layouts to put out tenders for contractors;
• Project management and supervising and coordinating work of contractors as per the required specs.
• Manage all supplier performance & evaluation.
- Control all Customer Service (internal and external Customers) activities.
- Manage Inventory, reduce Lead time, Manage Bills Of materials.
- Manage production and shipping activities.
- Control Order to Deliver cycle.
- Reduce Inventory and increase the profit.
- Demand and Supply Management (for local and international).
- Improve company capabilities (Manpower, Tools, and processes).
- Performance Management, set KPIs, and report for achievements.
- Inventory Management on Oracle.
- Report to Top Management for NP, Operation Cost, inventory cost, and provide them with many analyses.
- Control Cost per unit for all product categories, and build costing tables for all Supply Chain Departments
-Control the production in order to meet high efficiency in production with low cost and inventory.
- Manage post ordering activities (domestically in coordination with transportation team, and internationally with shipping lines to our external customers), to ensure best customer satisfaction & on time delivery.
- Control data & information flow between all Supply Chain Departments.
- Participate in Setting and Implementing Oracle ERP in Al-Sorayai Group (both sectors Trading and Manufacturing), and insure full & smooth Procure to Pay cycle.
• Leading the processing (Production) & Support staff (up to 70 persons).
• Coordinating with Commercial & other Divisions. to distribute all SIMs & Vouchers to all Regions in Syria, and all other materials from the warehouses.
• Member in SIM committee in Syriatel, This committee is responsible for planning, organizing, and launching all new campaigns and events.
• Enhancing operation performance in Logistics. (Stock control, distribution, Operation efficiency, warehousing, Data Assurance, and Quality control)& the E-system.
• Coordinate with purchasing units to control all materials stock.
• Implement best practice techniques in Logistics.
• Establish and manage the distribution service to ensure the availability of SIM & Vouchers and other materials in the Syrian market.
• Enhance the productivity of the production team (25%).
• Reducing the production cost (30%).
• Improving the quality of the final product, and decrease defective materials percentage by 25%.
• Implementing & monitoring QMS in logisitics.
• Monitoring Warehouse stock and coordinating with other procurement units to control this issue.
• Training to the employees, including The E-System, company policies, team building, Product Knowledge, Work Flow, Implementing Quality policies & procedures, On Job Training for all staff, and many others soft skills.
• Controlling all the operation in the SIM operation, to ensure the availability of the appropriate stock of SIM & Voucher in the Syrian market.
• Project Manager for the new ISP project for our company
• Project Manager for the new Billing System in SYRIATEL
• Oracle Inventory module super user.
• Monitor all Inventory transactions, and activities.
• Supervise all activities related to inventory, reconciliations, stocktaking, Oracle.
• Implement Oracle Inventory module in SYRIATEL warehouses.
* Control Materials request cycle (including Min MAX planning).
- Leading the branch sales & administrative duties.•
- Leading a 2 million $ sales branch.
• Manage the operation in the branch.
• Opening new market for the company in Abu Dhabi
• Controlling the customer service, Administrative & operational
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IT was a voulnteer Job, to help new immigrants to Canada, to get all the information they need, and to adapt themselves to live in Canada
-Leading a 10 million $ Sales Branch, 4.5 $ Million credit sales, & 5 million $ mattress sales
-Administrative, operation (Logistics), and sales manager of the branch.
Manage & Control the operation in the eastern province.
Control, negotiate, and coordinate with communication team to setup the media & all communication plan and activities.
Reduce the operation cost.
Achieving sales target of the branch (cash & installment).
Leading sales team and improve them to be high qualified.
Controlling goods transfer within the branch and with other branches.
Helping merchandising Dep. To get the best and fast moving selection
Opening new markets for the company in the eastern province.
Controlling all financial issues related to the branch in coordination with Acct. Dep.
Keeping stock of the branch in average.
Co-ordinate with management to improve work operation.
Controlling the implementation of the company polices and procedures.
Analyzing the market and its needs.
Training staff to increase their productivity and improve service level, including the E-System, sales strategies, team work, customer service,
Office applications and many others.
Gain a new market share in the province for the company in appliances and achieve 300% of the target planned by the management.
Setting the branch sales target and budget by attending the budget meeting every year.
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HIBA is the EU project in Syria. The MBA program is fully Sponsored and controlled by EU. My Major is in Finance. I made my Major / Elective courses in Dauphine university . Paris- France. My Thesis is about cost reduction in Supply Chain Management.
Major in Designe and Production