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Majed Affan, Business Systems Analyst

Majed Affan

Business Systems Analyst·Qualico

Canada

Bachelor's degree, Bachelor of Management Degree

Work experience

Total years of experience: 20 years, 10 months

Business Systems Analyst

March 2019 - Present

Qualico

Alberta, Canada

March 2019 - Present

- Monitor and troubleshoot supply chain transmission.
- Generate and review weekly and monthly reports and communicate results to business units.
- Implemente new business processes and test them in the ERP systems.
- Train and support end users on how to use the ERP systems to process supply chain transactions in the ERP systems.

Company industry:
Civil Engineering
Job role:
Information Technology

supply chain specialist

May 2016 - February 2019

Sofi Global

Alberta, Canada

May 2016 - February 2019

• Provide business analysis and make recommendations for improvements.
• Materials sourcing and purchasing
• Negotiate contracts with vendors and manufactures.
• Research products and identifying potential markets.
•Work closely with engineers to develop prototypes for new products.

Company industry:
Business Support Services
Job role:
Support Services

Business Analyst

February 2013 - February 2016

TransCanada Pipeline

Alberta, Canada

February 2013 - February 2016

• Trained 30 supply chain personals on business application SAP MM and Avantis.
• Troubleshot more than 100 supply chain transaction errors on monthly basis.
• Created over 30 martials and services for the Master Data Management team.
• Attended and participated in SOX compliance meetings.
• Expert in using SAP MM, Cognos, Prism, and Project Compass.
• Acknowledge on yearly basis for my communication and customer service skills
• Processed more than 120 purchase orders with a value of more than $10 million.

Company industry:
Oil & Gas
Job role:
Purchasing and Procurement

Customer Service

June 2009 - September 2013

TD Bank

Alberta, Canada

June 2009 - September 2013

• Consistently processed high volumes of transactions in a prompt and accurate manner.
• Trained 6 new employees on their role and explained policies and procedures.
• Achieved more than 90% of my monthly goals on monthly basis.
• Assisted in closing the branch more than 40 times after counting and verifying all cash to make sure all transactions balance at the end of the shift.
• Received 17 Excellent Customer Service and Sales awards.

Company industry:
Banking
Job role:
Customer Service and Call Center

Purchasing Manager

January 2009 - May 2012

Aljisr

Jeddah, Saudi Arabia

January 2009 - May 2012

• Renegotiated 15 existing contracts with vendors and saved the company more than $100, 000 dollars.
• Preformed product quality control duties and submitted claim requests to vendors.
• Received Employee Achievement award for signing 5 new contracts with vendors.

Company industry:
Fashion Design
Job role:
Purchasing and Procurement

Team Leader- Order Processing

June 2005 - December 2009

Flextronics

Alberta, Canada

June 2005 - December 2009

• Issued more than 10, 000 customer orders, and monitored the order processing time.
• Completed continuous inventory checks, and arranged customer order shipments.
• Trained 30 employees on how to order pick and drive a forklift.
• Received Cost Reduction Idea award by saving the company $200, 000 yearly.

Company industry:
Telecommunications
Job role:
Management

Education

University of Lethbridge

December 2011

December 2011

Bachelor's degree, Bachelor of Management Degree

Canada

Bachelor of Management Degree
View attachment

Skills

Customer Satisfaction
Expert
Customer Satisfaction
Expert
Procurement
Expert
Procurement
Expert
Sales Coordination
Expert
Sales Coordination
Expert
Business Applications
Expert
Business Applications
Expert
Supply Chain Management
Expert
Supply Chain Management
Expert
Customer Service
Expert
Customer Service
Expert
Management
Expert
Management
Expert
Supply Chain
Intermediate
Supply Chain
Intermediate
Procurement
Intermediate
Procurement
Intermediate
Business Analyst
Intermediate
Business Analyst
Intermediate
ERP
Expert
ERP
Expert
SAP MM
Intermediate
SAP MM
Intermediate
Procure to Pay
Expert
Procure to Pay
Expert
Customer Satisfaction
Expert
Customer Satisfaction
Expert
Sales Coordination
Expert
Sales Coordination
Expert
Business Applications
Expert
Business Applications
Expert
Supply Chain Management
Expert
Supply Chain Management
Expert

Languages

Arabic

Expert

English

Expert

Training and Certifications

Certifications
Supply Chain
TransCanada
May 2013 - Aug 2013

Hobbies and interests

Helping and supporting others who need assistance in their life

Participated in non-for profit organization activities involved in supporting individuals and communities.