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Makram Ayman Aldemrdash Abdelhay , Supervisor (Operating at Assistant Restaurant Manager)

Makram Ayman Aldemrdash Abdelhay

Supervisor (Operating at Assistant Restaurant Manager)·Pizza Hut

Saudi Arabia

Bachelor's degree, Management information systems

Work experience

Total years of experience: 7 years, 4 months

Supervisor (Operating at Assistant Restaurant Manager)

August 2024 - Present

Pizza Hut

Riyadh, Saudi Arabia

August 2024 - Present

• Led full daily operations of a high-volume restaurant generating
approximately SAR 18, 000 in daily revenue.
• Reduced food cost from 29% to 23%, significantly improving profit
margins.
Lead, train, and supervise a team of 15+ employees across shifts.
• Prepare staff schedules and optimize manpower based on sales
forecasts.
• Support branch P&L; performance and monthly financial review
processes.
• Handle procurement, supplier coordination, and purchasing operations.
• Oversee inventory management and minimize stock variance.
• Act as branch leader during Restaurant Manager absence with full
decision authority.
• Ensure compliance with food safety, hygiene, and brand operational
standards.

Company industry:
Catering, Food Service, & Restaurant
Job role:
Hospitality and Tourism

Owner – Wholesale Food Supplies Business

July 2020 - July 2024

Mini Market Supplies Distribution

Cairo, Egypt

July 2020 - July 2024

• Managed wholesale distribution of food supplies to retail stores.
• Oversaw procurement, inventory, and pricing to ensure profitability.
• Built strong client relationships and handled accounting operations.

Company industry:
Supermarket

Team Leader

June 2022 - December 2022

Double Shot Café

Cairo, Egypt

June 2022 - December 2022

« Motivated and trained team to achieve weekly targets.
+ Ensured customer satisfaction and compliance with health & safety.
« Assisted in maintaining high-quality food & beverage service.

Company industry:
Catering, Food Service, & Restaurant
Job role:
Customer Service and Call Center

Captain Order

May 2018 - September 2019

Mori sushi

Cairo, Egypt

May 2018 - September 2019

+ Managed order-taking and ensured timely delivery of meals.
« Trained and supervised service team to maintain standards.
« Controlled inventory and minimized waste & damage.

Company industry:
Catering, Food Service, & Restaurant
Job role:
Hospitality and Tourism

Education

Al-alsun Higher Institute Of Tourism And Hotel Management

May 2022

May 2022

Bachelor's degree, Management information systems

Egypt

GPA (rating): Satisfactory

GPA (rating): Satisfactory

.

Skills

Customer Service Skills
Expert
Customer Service Skills
Expert
Food Service Management
Expert
Food Service Management
Expert
Staff Training
Expert
Staff Training
Expert
Problem Solving
Expert
Problem Solving
Expert
Team Leadership
Expert
Team Leadership
Expert
Restaurants Management
Intermediate
Restaurants Management
Intermediate
Management
Intermediate
Management
Intermediate
Customer Service
Intermediate
Customer Service
Intermediate
COMPLIANCE MANAGEMENT
Intermediate
COMPLIANCE MANAGEMENT
Intermediate
CORPORATE STRATEGY
Intermediate
CORPORATE STRATEGY
Intermediate
COST CONTROL
Intermediate
COST CONTROL
Intermediate
INVENTORY CONTROL
Intermediate
INVENTORY CONTROL
Intermediate
PLANNING
Intermediate
PLANNING
Intermediate
PROCUREMENT
Intermediate
PROCUREMENT
Intermediate
PROFIT AND LOSS P&L MANAGEMENT
Intermediate
PROFIT AND LOSS P&L MANAGEMENT
Intermediate
RESTAURANT OPERATION
Intermediate
RESTAURANT OPERATION
Intermediate
SUPPLIER MANAGEMENT
Intermediate
SUPPLIER MANAGEMENT
Intermediate
WASTE MINIMIZATION
Intermediate
WASTE MINIMIZATION
Intermediate
EVALUATING STAFF
Intermediate
EVALUATING STAFF
Intermediate
PROCUREMENT MANAGEMENT
Intermediate
PROCUREMENT MANAGEMENT
Intermediate
TEAM LEADERSHIP
Intermediate
TEAM LEADERSHIP
Intermediate
WORKFORCE PLANNING
Intermediate
WORKFORCE PLANNING
Intermediate

Languages

Arabic
Native Speaker
English
Intermediate

Training and Certifications

Training
Word
Bright Bridge Center
Excel
Bright Bridge Center

Hobbies

  • Football