مكرم بن عمر

• Contacted manufacturers and suppliers, via emails and WhatsApp, to receive artworks of the products to be registered, ensured with them that the ingredients are
acceptable pursuant to Qatar regulations and prepared the translation of the stickers content (English - Arabic) to be placed on the items
• Prepared proforma invoices to be sent to the clearance agent
• Carried out inventory the 28th of each month
• Translated product labels and prepare administrative documents, letters, applications, invoices, etc ..
• Prepared destruction application to be submitted to ministry of public health (MOPH), NOC and changed employer form for employees
• Supported the General Manager with consecutive Arabic-English translation in the different ministries
• Visited the MOPH headquarters to check the new requirements for the importation of South Korean food items and other matters
• Registered foodstuff to be imported in the MOPH website via the company account while translating products name and ingredients from English into Arabic and
calculating nutrition facts per 1 00g / 1 00ml and filling the other requirements
• Prepared final release application to be submitted to customs

• Translated different sorts of documents (Legal, administrative, economic, medical
(drug information leaflets) statistical reports, etc …) for companies and individuals
• Prepare invoices of the translation service for companies
• Interpreted when asked by hospitals, town halls, TLSContact Visa services center
• Provided translations of informational materials
• Explained procedures to customers / patients
• Listened to the customers inquiry carefully
• Conveyed complex information into simple wordings
• Handled inbound calls in a professional and courteous manner even with challenging customers to reduce pressure
• Resolved customer complaints and issues in a timely and effective manner

• Received inbound calls and emails
• Wrote emails
• Listened to the customers inquiry carefully
• Translated written documents from English to Arabic and French and vice versa, ensuring accuracy of the translation
• Coordinated with customers to understand their translation needs and provide high quality services
• Developed plans before starting multiple projects at the same time
• Collaborated with colleagues to ensure successful completion of projects

• Translated written documents from English to Arabic and French and vice versa, ensuring
accuracy of the translation
• Received inbound calls and emails
• Wrote emails
• Listened to the customers inquiry carefully
• Coordinated with customers to understand their translation needs and provide high quality
services
• Developed plans before starting multiple projects at the same time
• Collaborated with colleagues to ensure successful completion of projects