Infrastructure & Support Unit Manager
Dr. Sulaiman Fakeeh Hospital
Total years of experience :5 years, 1 Months
Managed a $4 million IT operations budget for all hardware, software, and IT staffing requirements.
Architected the expansion of virtual server environment, increasing application performance.
Revised technology plans and policies to address technology gaps regarding security hardening methodology and virtualization
leading to an "excellent" IT rating for IT systems, processes, and compliance.
Partners with CIO to lead the technology infrastructure strategy and execution for the enterprise.
Created and implemented strategic implementation plan and upgrade paths for the migration of legacy core systems.
Successfully completed the first of 4 migrations within project scope and budget.
Provides infrastructure services vision, enables innovation and seeks to leverage IT trends that can create business value
consistent with the company’s requirements and expectations.
Development of enterprise standards and technology architecture and the IT operations governance process.
Conduct product and vendor evaluations ensuring best in class technologies and partners.
Works closely with and manage strategic vendor partner relationships. Setup and run the Governance with the partners. Build
strategic relationships for creating value for the organization.
Championed implementation of Disaster Recovery procedures to reduce downtime that generated over $100K in annual
savings.
Reduced the number of email platforms by managing a project to migrate to Exchange365 cloud solution after acquisition.
courses: CERTIFICATE ITIL V3, PMP Course