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Malek Mohamed Khalifa, Infrastructure & Support Unit Manager

Malek Mohamed Khalifa

Infrastructure & Support Unit Manager·Dr. Sulaiman Fakeeh Hospital

Saudi Arabia

High school or equivalent, Information Technology Systems

Work experience

Total years of experience: 7 years, 2 months

Infrastructure & Support Unit Manager

April 2019 - Present

Dr. Sulaiman Fakeeh Hospital

Jeddah, Saudi Arabia

April 2019 - Present

Managed a $4 million IT operations budget for all hardware, software, and IT staffing requirements.
Architected the expansion of virtual server environment, increasing application performance.
Revised technology plans and policies to address technology gaps regarding security hardening methodology and virtualization
leading to an "excellent" IT rating for IT systems, processes, and compliance.
Partners with CIO to lead the technology infrastructure strategy and execution for the enterprise.
Created and implemented strategic implementation plan and upgrade paths for the migration of legacy core systems.
Successfully completed the first of 4 migrations within project scope and budget.
Provides infrastructure services vision, enables innovation and seeks to leverage IT trends that can create business value
consistent with the company’s requirements and expectations.
Development of enterprise standards and technology architecture and the IT operations governance process.
Conduct product and vendor evaluations ensuring best in class technologies and partners.
Works closely with and manage strategic vendor partner relationships. Setup and run the Governance with the partners. Build
strategic relationships for creating value for the organization.
Championed implementation of Disaster Recovery procedures to reduce downtime that generated over $100K in annual
savings.
Reduced the number of email platforms by managing a project to migrate to Exchange365 cloud solution after acquisition.

Company industry:
Medical Hospital
Job role:
Information Technology

Education

Delta Academy for Computer Science

January 2005

January 2005

High school or equivalent, Information Technology Systems

Egypt

courses: CERTIFICATE ITIL V3, PMP Course

Skills

IBM Storage
Expert
IBM Storage
Expert
Cisco Call Manager
Expert
Cisco Call Manager
Expert
Massaging Specialist
Expert
Massaging Specialist
Expert
Server Management
Expert
Server Management
Expert
Virtualization
Expert
Virtualization
Expert
DISASTER RECOVERY PLANNING
Expert
DISASTER RECOVERY PLANNING
Expert
MICROSOFT WORKS
Expert
MICROSOFT WORKS
Expert
NETSCAPE ENTERPRISE SERVER
Expert
NETSCAPE ENTERPRISE SERVER
Expert
PROCESS ENGINEERING
Expert
PROCESS ENGINEERING
Expert
BUDGETING
Intermediate
BUDGETING
Intermediate
COMPUTER HARDWARE
Intermediate
COMPUTER HARDWARE
Intermediate
EMAIL
Intermediate
EMAIL
Intermediate
INNOVATIVE
Intermediate
INNOVATIVE
Intermediate
MANAGEMENT
Intermediate
MANAGEMENT
Intermediate
MIGRATION
Intermediate
MIGRATION
Intermediate
IBM Storage
Expert
IBM Storage
Expert
Cisco Call Manager
Expert
Cisco Call Manager
Expert
Massaging Specialist
Expert
Massaging Specialist
Expert
Server Management
Expert
Server Management
Expert
Virtualization
Expert
Virtualization
Expert

Languages

English
Expert

Training and Certifications

Certifications
MCITP 2008
Jul 2011
CCNA
Jan 2010
MCSE Messaging
Jun 2015
MCSE 2012
Mar 2013
MCSA 2012
Feb 2013
VM Ware
May 2016