Public Relations and Online Marketing Assistant
American Consulate
Total years of experience :8 years, 1 Months
Created and continously updated Website of the consulate
Created and continously updated Facebook page of the consulate
Promoted the events of the consulate
Created powerpoint presentations for different events
o Main Responsibilities
Act as an assistant to the financial manager
Handle general customer queries and redirect them as appropriate to other staff.
Take ownership of specific customer complaints from initial contact to problem resolution.
Gather market information as directed by marketing unit.
Maximize sales to agreed targets by probing customer needs and actively cross selling courses.
Prepare reconciliation reports, bank reports and help in preparing other financial reports.
Make sure that the amounts of money collected from customers are equal to that delivered to the bank.
Prepare and deliver announcements to all students.
o Main Responsibilities
Offer technical advices to Blackberry, data cards and mobiles Australian users.
Activate MMS and WAP services.
Achieve high customer satisfaction.
Keep track of customers' records.
Handle customers' complaints professionally.
Investigate customers' problems then create and send standardized manuals.
o Main Responsibilities:
Teach computer for primary kids.
Prepare and file lesson plans.
Design certificates and brochures.
Manage and keep computer lab stuff.
Prepare and publish school magazine.
Print and file kids' work
Evaluate the students
Prepare exams.
Prepare and design visual aids.
Deliver Ms Office courses (Word, Excel, PowerPoint, Access, FrontPage, Project, and Outlook).
Deliver ICDL courses.
Deliver Internet and Web Development courses (Internet fundamentals, DreamWeaver, HTML, JavaScript, and Asp).
Offer consultation for potential learners on the best courses to attend.
Translate and Prepare teaching material.
Supervise projects made by learners.
Prepare exams at the end of each course.
MBA
