Process Lead
Tata Consultancy Services Limited
Total years of experience :16 years, 10 Months
Working as Team Lead.
• Responsible for Timely Delivery of Reports as requested by Clients
• Provide satisfactory service to customer
• Helped to find out the lasting business relationships
• Also responsible for hiring and training new staff
• Performed various other duties as assigned
Worked as Document preparation specialist
• Responsible for getting and ordering information for closings of tax certificates, dues, payoffs, surveys and many other documents
• Files for closing were also prepared
• Worked as liaison with clients, agents, sellers and buyers to facilitate closing process
• Responsible for preparing, inputting and reviewing HUD disbursement worksheets and settlement statements
• Received various other funding for closing
• Responsible for sending documents to the proper countries for recording
• Responsible for making clear conditions for closing
• Did preparation of all questions regarding to Title commitments
• Responsible for facilitating schedules of closing
• Get funding and paid it to the proper parties
• Did various other duties as assigned
Part Time and weekend Position assisting in all types of event organization.
• Customer service, customer check-in and reception
• Involved in wedding and other event planning
Worked as customer service representative
• Responsible for looking after the management of collection and overdrafts process
• Loan delinquency and collections were performed
• Prepared credit information in which loan growth trends, quality trends and loan product concentrations were included
• Take responsibility of administration and oversights of confidential loans
• Responsible for confirming and examining the deposited cheques
• Provide help to customers with the questions of fund availability
• Make sure about the regular requirement of Bank such as Bank Secretary Act and Anti-Money Laundering
• Provide education to customers about Bank products
• Responsible for providing teller transaction efficiency and quality to customers
• Training the all new Representatives
• Overseeing all the cash transactions
• Balancing the cash inventory each day
• Helped in administration work
Completed my Graduation in April 2007 @ Chennai University