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Manish kumar Singh, Store Manager

Manish kumar Singh

Store Manager·Planet Fashion (Aditya Birla Fashion & Retail Ltd)

India

Master's degree, Marketing & Human Resources

Work experience

Total years of experience: 17 years, 8 months

Store Manager

April 2019 - Present

Planet Fashion (Aditya Birla Fashion & Retail Ltd)

April 2019 - Present

Develop a store business plan in line with the business strategy.
•Develop a motivated, committed and high performing team.
•Encourage and promote all opportunities to drive sales, lead by example.
•Implementation of BU marketing guidelines.
•Understand local customer needs and ensure this is delivered through both product and service.
•Be familiar with the competition and respond accordingly in order to create competitive advantage.
•Proactively use all management information tools available to analyse performance and respond to trends with appropriate action.


•Ensure accurate and timely delivery of the seasonal look as per guidelines.
•Engage staff in the store with regular briefings and assign tasks and deadlines.
•Monitor and take actions necessary to check shrinkage and profit protection.
•Ensure store and staff presentation standards are consistent with brand requirements.
•Ensure health and safety requirements are fully compliant.
•Manage all third party contractors on site.
•Enhance sales through identification of trends related to footfall, conversion, UPT etc.
•Ensure achievement of sales targets and take corrective measures where required.

Job role:
Management

Store In-charge

June 2018 - February 2019

Fabindia Overseas (Pvt) Ltd

June 2018 - February 2019

Location :-Prayagraj
Job profile: -
•Develop and implement strategies to chase and achieve targets.
•Maintain excellent customer service.
•Adherence to HR protocols, Review and appraisals of the team members as per defined KRA's
•Supervision of visual look and feel of the store.
•Proactively use all management information tools available to analyse performance and respond to trends with appropriate action.
•Monthly Analysis of Sales & Merchandise (Category /Subcategory/Product type wise)
•Maintaining all relevant documents pertaining to employees, processes and protocols.
•Ensure accurate and timely delivery of the seasonal look as per guidelines.
•Supervise and mentor sales staff to increase operational efficiency
•Monitor and take actions necessary to check shrinkage and profit protection.
•Enhance sales through identification of trends related to footfall, conversion, UPT etc.
•Identify and communicate market needs and best practices.

Company industry:
Retail & Wholesale
Job role:
Sales

Section Manager

February 2011 - June 2018

Marks & Spencer Reliance India (Pvt.) Ltd

India

February 2011 - June 2018

Promoted as

Company industry:
Retail & Wholesale
Job role:
Management

store manager

February 2006 - June 2008

CSA

India

February 2006 - June 2008

In-store promotional activities.
•Creating & assisting the customer for sales.
•Coordinating & helping

Company industry:
Military & Defense
Job role:
Management

Education

ICFAI University

January 2010

January 2010

Master's degree, Marketing & Human Resources

India

(

V.K.Singh University

January 2002

January 2002

Bachelor's degree, Marketing & Human Resources

India

. From

B.I.E.C

January 1998

January 1998

High school or equivalent, Marketing & Human Resources

India

from

E.B

January 1995

January 1995

High school or equivalent, Marketing & Human Resources

India

from

E.B

January 1995

January 1995

Bachelor's degree, Marketing & Human Resources

India

from

Skills

Sales
Expert
Sales
Expert
Customer Service
Expert
Customer Service
Expert
Team Management
Expert
Team Management
Expert
Problem Solving
Expert
Problem Solving
Expert
Store Management
Expert
Store Management
Expert
SALES
Expert
SALES
Expert
WISE
Expert
WISE
Expert
CUSTOMER SERVICE
Expert
CUSTOMER SERVICE
Expert
CUSTOMER SUPPORT
Expert
CUSTOMER SUPPORT
Expert
MEETING FACILITATION
Expert
MEETING FACILITATION
Expert
PROCESS ENGINEERING
Expert
PROCESS ENGINEERING
Expert
TEAM MANAGEMENT
Expert
TEAM MANAGEMENT
Expert
UPS
Expert
UPS
Expert
BUSINESS PLANS
Expert
BUSINESS PLANS
Expert
BUSINESS STRATEGY
Expert
BUSINESS STRATEGY
Expert
Sales
Expert
Sales
Expert
Customer Service
Expert
Customer Service
Expert
Team Management
Expert
Team Management
Expert
Problem Solving
Expert
Problem Solving
Expert
Store Management
Expert
Store Management
Expert

Languages

English
Expert
Hindi
Expert