Manmeetsingh Arora, Head Of Marketing Sales and Customer Relations

Manmeetsingh Arora

Head Of Marketing Sales and Customer Relations

EISHA GROUP (Eisha Structures Limited)

Location
India - Pune
Education
Higher diploma, Post Graduate Diploma In Business Administration - Marketing Management
Experience
18 years, 0 Months

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Work Experience

Total years of experience :18 years, 0 Months

Head Of Marketing Sales and Customer Relations at EISHA GROUP (Eisha Structures Limited)
  • India - Pune
  • My current job since March 2016

** Handling the entire Marketing, Sales & Customer
brand in the sales of budget homes, NA
Bungalow Plots to Ultra Luxury premium
homes located within Pune.

**Accountable for Planning, Budgeting & Executing
Marketing Campaigns.

**Digital Marketing Activities such as Google Ads,
Social Media, Promotion on Property Portals,
Website Management. The promotion of
property sales on advertisement media and
listing services

**Communicate with clients to identify their
requirements and choice of property
in ongoing projects of the company.

**Oversee the preparation and approval of
documents such as purchase agreements, and
lease contracts.

**Coordinate the closing of property deals to
ensure vital documents are signed and payment
received.

**Meet with prospects and clients interested in
properties deals from ongoing and completed
projects.

**Roll out Brand Identity for all projects - Site
Branding, Project Collateral, Advertisement &
Stationary.

**Collate market / competitive intelligence from
the field and share it with Management.

**Channel Sales Management.

**Provide periodic reports to company
management on sales operations and generated
returns using CRM systems.

**Revenue forecasting and funds Recovery
Management of ongoing projects.

**Managing post sales gestation (like Demand
Letters, Follow-up Reminders, Unit
Registrations, Customer Home Loan
Applications etc.) of customers and address their
queries on a routine basis.

**Co-ordinate with the relevant departments like
Accounts / Legal/ Engineering /Architecture.

**Additionally looking after legal department in non
litigation matters.

Business Manager - Marketing Sales and CRM at ANJANI BUILDCONN PVT. LTD
  • India - Pune
  • September 2013 to March 2016

**Responsible for generating sales with existing
customers and developing New Leads, Clients
and Customers and achieve my monthly/
quarterly targets.

**Sales, Marketing, Business Development &
Customer Relationship Management of key
residential and commercial project.

** Showcase project walk-through to Individual
Clients.

**Determining client needs/ requirements and
financial abilities to propose solutions from
ongoing projects.

**Lead generation, follow-up with prospective clients and sales conversion.

**Arranging site visit and showing properties.

**Active follow-up of potential customers based on
their specific requirements.

**Informing clients about market conditions, prices
and legal requirements.

**Prepare necessary paper work (contract, leases,
deeds, closing statements etc.)

** Reporting to Director.

Manager Admin Operations at ISS FACILITY SERVICES
  • India - Chandigarh
  • March 2013 to August 2013

Worked with one of the largest facility services provider, with its operations in nearly 53 countries.

Handled operations of Patient Food Services for one of the biggest client (Fortis Hospital - Northern Region) of ISS Group thru its subsidiary.

I was stationed along with my team at client HQ (Fortis Hospital - Chandigarh) to manage the
end to end operations for Patient Food Services.

Assistant Corporate Sales Manager at SCMC – CHEVROLET (GENERAL MOTORS)
  • India - Pune
  • April 2011 to February 2013

**Authorized Dealers of CHEVROLET CARS, at SCMC I was assigned to drive Corporate Sales for the brand within Pune. My key role was to Plan and implement the Marketing Strategy in key corporate’s within the assigned territory and maintaining the utmost service level with them.

**Sending daily and monthly requirement reports.

**Events and Road Show planning as a part of
dealer marketing plan for every month.

**To work out schemes with financiers for channel
sales.

**To gauge and give inputs regarding the customer
booking through daily/monthly reports to the
Dealership Management for timely management
of Inventory.

** Attending monthly corporate meetings and
trainings held by Chevrolet at Regional Office.

Manager - Marketing and Operations at PAL & PAL ASSOCIATES
  • India - Mumbai
  • December 2009 to February 2011

A Subsidiary A subsidiary of Jaaps Automotive Pvt. Ltd. a well known name in aftermarket automotive components in Domestic & International market)

Responsibility:

**Assigned with responsibility to establish a
national account base through aggressive
prospecting and create comprehensive marketing
programs for aftermarkets parts of commercial
vehicles for brands like Volvo, Mercedes-Benz,
Scania & MAN.

**Negotiated and closed contracts with companies
in mining and construction sector for supply of
spares for their Earthmoving Equipment, Trucks
& Tippers fleet.

** Worked with customers to resolve issues related
to quality. Coordinated and negotiated
replacement terms.

**Customized product development by visiting
actual work sites of the customer to study their
requirements and providing them with
customized solutions with regards to their quality
need.

**Key role in development of new products by
identifying fast moving spares at client site.

** Presenting Companies at various exhibitions.

Sr. Executive - F&A (International Business Development) at INTELENET GLOBAL SERVICES PVT. LTD
  • India - Mumbai
  • July 2007 to November 2009

** Lead International Business Development Team
of CSE’s under the guidance of VP-Sales &
Solutions at Intelenet Global into F&A
outsourcing opportunities in US, UK and APAC.

** Providing management with Extensive Research
reports using database like HOOVERS, Capital
IQ, ONE Source &Thomson ONE before
approaching prospective companies to
understand them better and to offer valid
services.

**Assigned with project to research and create
database of Food Scientist under Expert Network
Development Program for one of the largest US
based Fortune 500 FMCG client of Intelenet
(Data research & Management).

** To utilize my passion for Automobile, I was
assigned with Financial Analysis Project of
Advance Auto Parts Inc (USA). Wherein I lead
the team of 9 FTE’s and collated the entire Sales
data for financial analysis of all the stores
(250 stores) across North America.

**Engaged in research of Travel & Hospitality with
establishment of report’s & analysis for
developing Business Plan to seek opportunities in
the sector for Intelenet Global Services.

**Preparing of market intelligence report for
assessment of marketing opportunities, current
trends & target markets and provide relevant
reports to senior management.

**Coordinated with all the support functions viz.
Process Excellence, technology, training, hiring,
and logistics to organize resources and ensure
smooth operations of International Business
Development.

**Managed Central MIS Operations for all Finance
& Accounts processes in Mumbai HO. Provided
proactive transparency and communication and
acted as first point of escalation for all queries
raised by HR operations and Central MIS team

Technical Support Officer at MYNDCENTER CONSULTING PVT. LTD
  • India
  • October 2005 to January 2007

Education

Higher diploma, Post Graduate Diploma In Business Administration - Marketing Management
  • at Symbiosis Centre For Distance Learning
  • December 2010

Secured First Class

Bachelor's degree, Bachelors of Computer Application
  • at GURU GOBIND SINGH INDRAPRASTHA UNIVERSITY
  • June 2005

Secured First Class

Bayt Tests

Business Development Skills Test
Score 68%

Specialties & Skills

Customer Relations
Business Operations Management
Marketing Operations
Branding
New Business Generation
AUTOMOTIVE
CUSTOMER RELATIONS
MARKETING
ADVERTISING
BRAND MANAGEMENT
BUDGETING
CLOSING
COMPETITIVE ANALYSIS

Languages

English
Expert
Hindi
Expert
Punjabi
Expert

Training and Certifications

CUIKA and METRICS (Training)
Training Institute:
Intelenet Global Services Pvt Ltd
Date Attended:
January 2008
SEED TRAINING (Skill Enhancement For Employee Development) (Training)
Training Institute:
Intelenet Global Services
Date Attended:
January 2008
LEAN SIX SIGMA YELLOW BELT (Certificate)
Date Attended:
January 2014
DIGITAL MARKETING & E-COMMERCE (Training)
Training Institute:
Ministry of Micro Small & Medium Enterprises Technology Development Centre, Bangalore, Govt.of India
Date Attended:
January 2021