Business Analyst
GBM
Total years of experience :0 years, 0 Months
Responsible for overseeing the delivery and maintenance of mobile apps and websites. Working with all members of the team (Onshore/Offshore) to plan tasks, prioritize work, manage QA and releases. Following scrum guidelines to manage operations and projects. Day to day tasks include
•Solution Designing - help design and build application, define data and technology specifications
•Solution Implementation - responsible for end to end solution delivery for technology projects on agreed time, budget & quality
•Creates and maintains project documentation such as estimates, plans, statements of work, status reports (internal and external), change requests, service requests
•Coding and Configuration - oversight of the processes with automated build & testing processes
•Developing RAID logs for clear understanding of all existing data requirements for web and mobile
•Application Roadmap - support build out of new business solutions & evolution of existing functionalities ensuring they tie into the approved business & technology roadmap
•Driving project development strategy with all stakeholders
•Web & Mobile SPOC for onshore and offshore
•Be involved in all aspects of the application life cycle, including architecture, development, testing, training, implementation, and support of digital systems
•Identifies and recommends opportunities to improve work processes
•Assisting with integration and acceptance testing
•Improving the quality of the products and services delivered by IT (Onshore and offshore)
•Manage and escalate risks/issues/decisions/change requests.
•Initiate weekly meetings with status reports to inform cross functional teams of progress, including marketing, account managers, creative and technology teams.
•Ensure process compliance and delivery excellence across multiple projects within a program
•Identify and remove obstacles that block the team's ability to meet project objectives.
•Closely working with top management including Directors, VPs and CIO
•Provide end user trainings
Developed and maintain websites for Emaar and associated groups. Helping senior management to perform short- and long-term digital planning and analysis. Day to day tasks include
•Overseeing overall development life cycle of websites and other internal web applications
•Provide end-to-end digital project management for multiple concurrent internal projects
•Collaborate with internal and external teams to design, develop and implement digital projects for Emaar including emaar.com, addresshotels.com, vidahotels.com, burjkhalifa.ae etc.
•Actively work with teams to manage work assignments and deliverables using software
•Deliver digital projects on time or before deadline, ensuring quality standards before publishing
•Highlight potential risks, malfunctions, and act proactively to resolve issues and troubleshoot technical issues
As a part of core technical team for emirates.com, worked on multiple modules, mainly related to internet booking and campaigns. Day to day tasks include
•Getting business requirement and develop Tridion solution
•Explain the solution to team and plan accordingly
•Develop, test and enhance the solution with proper documentation
•Keep track of all development related tasks
•Present the solution(end-product) to business analyst, develop and get the final approval for Go-Live.
•Worked in internet booking engine templates
•Develop templates for email distribution and campaigns
•Create data format for worldwide sites for Emirates
•Developed web services and partner sites integration for flight bookings.
Selected from university as a fast track trainee for .Net applications. Developed multiple single page websites while in training. Joined in Center of Excellence (COE) in HCL for POC of niche technologies like Tridion, Sitecore, AdobeCQ & Sharepoint. Day to day tasks include
•Developed web app-solutions using a variety of languages, frameworks, and platforms including C#, .Net, JavaScript etc.
•End to end implementation of websites in Tridion, event systems, Adobe CQ, Sitecore and ASP.NET
•Developed website integration with REST / SOAP and other APIs for Google Maps, social media logins, payment processors, and other custom services.
•Planned, wrote, and debugged web applications and software with high level accuracy
•Managed time-sensitive updates for banking clients, including content changes and database upgrades etc.
•Recognized as top 5 WCM trainer for the quarter
, Graduation Year (
courses: Senior Secondary (Science) Completion Year (