mansour qasem

Interpreting, assisting Filipino citizens all across Jordan with their matters, and do rescue missions to the workers in need.
Meditating between the workers and the sponsors, counseling, and advising if needed regarding labor issues, refer the sensitive cases to MOL, and Human trafficking department (HTU), assisting any inquiries in MOI.
Making settlements for the workers, approaching courts and police stations or any governmental agencies, conducting regular visits to prison if required.
Addressing the concerned authorities and issuing the required recommendations from our side. Drafting and sharing reports, and suggestions, continued and enhanced cooperation, dialogue, and a fair solution were needed to maintain good relations.
LANGUAGE:
• Arabic: Native
• English: Fluent
• Filipino / Tagalog: Fair
References are available upon request.

tober 2022 - March 2025
Project Assistant - Pre-Travel Vetting (PTV), Afghanistan Mission
July 2024 - March 2025
• Conducted comprehensive quality checks on Afghan refugee cases to assess
eligibility for US resettlement, ensuring compliance with IOM SOPs.
• Maintained confidentiality and accuracy of case data, adhering to established
standards.
• Communicated with applicants to verify documentation and clarify application
inquiries.
Project Assistant - File Integrity
October 2022 - July 2024
• Managed refugee case files and medical records, ensuring data integrity in
IOM’s systems.
• Facilitated interviews, completed necessary documentation, and scheduled
refugee appointments.
• Provided interpretation and administrative support during adjudication.
• Oversaw front desk operations and inventory management for the MENA filing
room.
• Coordinated international shipments of refugee documents via DHL.
• Generated regular progress reports and assisted with duty travel logistics.