Total Years of Experience: 6 Years, 3 Months
September 2010
To April 2011
Tutor
at St. Clair College of Applied Arts and Technology
Location :
Canada
- Provided individual and small group tutoring in 12 different subjects
- Assisted students to improve academic achievement
- Reviewed class material, predicted test questions, and formulated ideas for papers
- Assisted students to improve academic achievement
- Reviewed class material, predicted test questions, and formulated ideas for papers
January 2001
To December 2002
Unit Clerk
at John Peter Smith Hospital
Location :
United States
- Assembled patient records and filed them for consistent, easy access.
- Answered multiple telephone lines.
- Guided patients and visitors.
- Scheduled appointments for patients with medical specialists.
- Copied and faxed office documents.
- Typed, printed, and mailed appointment reminder letters.
- Worked with multiple physicians daily, which included retrieving records, printing laboratory, x-ray, and medication profiles for each patient.
- Reformulated the protocol that governs the interaction between staff and international patients (refugees).
- Translated between staff and patients when needed.
**** Earned excellent marks on performance reviews, with citations for excellence in areas including work volume, accuracy and quality, ability to learn and master new concepts, positive work ethic, and commitment to providing unsurpassed service.
**** Received a Certificate of Excellence for outstanding performance and lasting contribution.
- Answered multiple telephone lines.
- Guided patients and visitors.
- Scheduled appointments for patients with medical specialists.
- Copied and faxed office documents.
- Typed, printed, and mailed appointment reminder letters.
- Worked with multiple physicians daily, which included retrieving records, printing laboratory, x-ray, and medication profiles for each patient.
- Reformulated the protocol that governs the interaction between staff and international patients (refugees).
- Translated between staff and patients when needed.
**** Earned excellent marks on performance reviews, with citations for excellence in areas including work volume, accuracy and quality, ability to learn and master new concepts, positive work ethic, and commitment to providing unsurpassed service.
**** Received a Certificate of Excellence for outstanding performance and lasting contribution.
May 1999
To January 2001
Patient Relations - Contractor Interpreter
at John Peter Smith Hospital
Location :
United States
- Translated over three-way telephone calls with medical staff and patients on the line.
- Scheduled medical appointments for patients.
- On-call interpreter (24/7) for patients during regular scheduled clinic, hospital, and emergency visits. I have also translated consent forms for child births, surgeries, and other procedures.
- Scheduled medical appointments for patients.
- On-call interpreter (24/7) for patients during regular scheduled clinic, hospital, and emergency visits. I have also translated consent forms for child births, surgeries, and other procedures.
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