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Maria Alajeeli, CRM Associate

Maria Alajeeli

CRM Associate·Jisr HR company

Saudi Arabia

High school or equivalent, Intrapreneur

Work experience

Total years of experience: 4 years, 8 months

CRM Associate

September 2025 - Present

Jisr HR company

Riyadh, Saudi Arabia

September 2025 - Present

• Establish and manage the CRM team In Jisr
• Support the CRM team to reach the target and improve skills.
• Lead the CRM team to explore cutting-edge technologies and foster creativity, driving faster
performance and higher-quality results.
• Manage the CRM team to complete and validate data, including performing verification calls.
• Identify operational gaps and supported SDRs by importing validated bulk data into HubSpot and
assigning tasks to each team member.
• Identify operational gaps and support the Sales Team and SDRs by conducting outreach calls and
assigning (Leads & Deals) tasks to each team member to help increase revenue.
• Collaboration with Marketing and Sales Teams through enhancing outreach strategies through
teamwork.
• Automation: Data integration, sales operations and automatic reports by Hubspot.

Company industry:
Human Resources Outsourcing

SDR Research Associate

October 2024 - September 2025

Jisr HR company

Riyadh, Saudi Arabia

October 2024 - September 2025

• Lead Generation: Identifying and researching potential clients through Appollo and signal hire.
• Data Filtering: Analyzing and cleaning data to ensure accuracy and relevance through google
sheet and Hubspot.
• Sales Support: Assisting the sales team with accurate and organized lead lists.
• Collaboration with Marketing and Sales Teams: Enhancing outreach strategies through
teamwork.
• Data Maintenance: Continuously updating and organizing information in the system.

Company industry:
Human Resources Outsourcing

Public relations and customer service officer

January 2023 - September 2024

ABDELELAH BIN MAHFOUZ ESTABLISHMENT,

Al Mukalla, Yemen

January 2023 - September 2024

• Establishment of the Department of Public Relations and Media which is included CS too.
• Develop and maintain contacts and good relationships with the community leaders and beneficiaries,
cooperate with government institutions and other non-governmental organizations, and the local
community, and represent the foundation in front of the beneficiaries and inform them on project
activities.
• Day-to-day liaison with customers, counterparts and partners
• Work in customer service and submit proposals to work on modern and advanced systems and
technology
• Assess in preparing movement plans for the staff to facilitate the implementation of activities.
• Follow and support all policies and requirements related to staff and customer safety and security
• Give Advice in engineering designs and decoration
• Helping with construction tenders
• Travel to field sites as necessary
• Perform any other tasks as required

Company industry:
Investment, Securities & Funds

Establisher and owner

November 2022 - November 2023

Green cement,

Al Mukalla, Yemen

November 2022 - November 2023

• Establishment of the Department of Green Cement Project and working on.

Company industry:
Manufacturing

Volunteer Project assistant

January 2019 - January 2020

IAESTE International Organization

Al Mukalla, Yemen

January 2019 - January 2020

• Under the guidance of the National Liaison Officer, assist with administrative work; ensuring that
original and copies of official documents are appropriately drafted, disseminated (referencing and
tracking).
• Support in reviewing Liaison Unit external communication follows mission standards for both
protocols and style in coordination with the translation assistant.
• Work closely with the Program Support and Resource Management Units to maintain
correspondence with authorities.
• Support administrative, programmatic and operational units on tasks requiring clearance or
coordination with authorities.
• In coordination with the Liaison Officer and senior management, support with attending and
notating relevant meetings, ensuring that draft notes are appropriately disseminated and stored.
• Assist with interpretation when necessary or for sensitive meetings with authorities.
• Raise Purchase Requests and prepare payment requests and follow-up on their approval by liaising
with finance and administrative department
• Conduct local purchases within petty cash purchase thresholds to facilitate activities
• Travel to field sites as necessary
• Perform any other tasks as required.

Company industry:
Non-profit Organization

Education

Development Foundation YLDF

December 2022

December 2022

High school or equivalent, Intrapreneur

Yemen

Hadhramout University

October 2022

October 2022

Bachelor's degree, Environmental And Architectural Engineering

Yemen

GPA (percentage): 78.83%

GPA (percentage): 78.83%

Skills

BUSINESS EXPANSION
Expert
BUSINESS EXPANSION
Expert
COMPLEX PROBLEM SOLVING
Expert
COMPLEX PROBLEM SOLVING
Expert
CREATIVITY
Expert
CREATIVITY
Expert
CUSTOMER RELATIONSHIP MANAGEMENT
Expert
CUSTOMER RELATIONSHIP MANAGEMENT
Expert
GOAL SETTING
Expert
GOAL SETTING
Expert
INNOVATION
Expert
INNOVATION
Expert
LEADERSHIP
Expert
LEADERSHIP
Expert
MICROSOFT TEAMS
Expert
MICROSOFT TEAMS
Expert
REDHAWK SDR
Expert
REDHAWK SDR
Expert
SALES DEVELOPMENT
Expert
SALES DEVELOPMENT
Expert

Social profiles

Languages

Arabic
Native Speaker
English
Expert
Spanish
Beginner
French
Beginner

Training and Certifications

Certifications
English language course
Program (Customer Service Professionalism)
PMP
Safe Investments During Economic Crisis
Investment Principles
Business and Entrepreneurship (How to Attract Investors to Your Startup)
Business and Entrepreneurship (Accounting and Financial Management)

Hobbies

  • الرسم
    جائزة رسام الجامعة