Field Service Engineer
Grupo Prod&Khym S.A
Total years of experience :16 years, 6 Months
Field Service Engineer 2013 - Present
Group Pord&Khym S.A (Agilent Technologies, Wasson-ECE and Parker Venezuelan Distributor)
• Supporting the clients in on-site installation, implementation, maintenance and repair of their quality control instruments. I have been involved with LC, LC/MS, GC, GC/MS instruments and their software. I have always improved customer satisfaction by proactively advising on preventive maintenance and configurations, which impact directly to the product performance.
• Troubleshooting, preventive maintenance, installation and calibration of methods with Valves SP1 and SP2 of Agilent and Wasson-ECE by GC and GC-MS.
• Troubleshooting, preventive maintenance and installation of GC (FID-TCD-SCD-NCD-MS), HPLC (UV, RID, WV, FL).
• Installation and validation of the ChemStation and OpenLab software.
• Training customers in familiarization, preventive maintenance and software related to GC and HPLC.
• R&D support in new methods used in these industries: Pharmaceutical, Food, Biotechnology, Chemical, Petrochemical, Environmental, Health Services and Life Sciences.
Chemist Researcher in Fabric Care 2012 - 2013
Procter And Gamble, R&D (LaIC), Latin American Innovation Centre. Caracas, Venezuela.
• Development and Validation of qualitative and quantitative methods to detect anionic and cationic surfactants in fabric wastes using HPLC (UV - ELSD); in inorganic wastes using AA / SEM and sensory measurement of whiteness using POLARIS - IMAGE.
Analytical Chemistry Intern in Chromatography Laboratory 2009 - 2011
Center of Analytical Chemistry at the Central University of Venezuela.
• Receiving, processing and testing laboratory samples, and reporting the results to the supervisor.
• Analysis of Global Migration by 3239-04 as COVENIN 197-3:2001 (UNE EN 71-3:1996) Raw materials and polymer products.
• Quality control to the percentage of the compounds in the mixtures and final products using gas chromatography, guided by ASTM, NIOSH, OSHA and NTP.
• Development and validation methods for qualitative and quantitative analyzes of environmental samples by high efficiency chromatography (HPLC) and gas chromatography (GC), guided by the rules national (COVENIN) and International (ASTM/NIOSH/OSHA/NTP-UNE).
• Sample analysis methods through AOAC International.
Chemist Intern in sample preparation Laboratory 2007- 2009
Center of Analytical Chemistry at the Central University of Venezuela
• Analysis of mercury (Hg) in blood, hair and urine using cold steam.
• Element Analysis in fertilizers and catalysts, by AA.
• Preparation for Clinical Formaldehyde.
• Samples photo colorimetric by UV.
• Quantitative measurement of surfactants by AA.
• Calibrating Laboratory instruments.
I have a BSc in Chemistry with a specialization in Technology. I have 5 years of experience as a Researcher/Field Service Engineer in R&D projects related to chromatography and spectroscopy, well data analysis completion and field operations in the following industries: Pharmaceutical, Food, Biotechnology, Chemical, Petrochemical, Gas, Environmental, Health Services and Life Science Customer Technical Support. Having a background and training as an Analytical Chemist.