Maria Kris Brin, Reservations and Sales Consultant

Maria Kris Brin

Reservations and Sales Consultant

Jossour Events Management DMCC

Location
United Arab Emirates - Dubai
Education
Bachelor's degree, Nursing
Experience
16 years, 1 Months

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Work Experience

Total years of experience :16 years, 1 Months

Reservations and Sales Consultant at Jossour Events Management DMCC
  • United Arab Emirates - Dubai
  • My current job since July 2018

Duties and Responsibilities:
 Assist customers/client with planning and booking reservations; it can be hotel, car rental, airfare and tours.
 Provide excellent customer service.
 Selling and upselling products by offering additional services or special packages.
 Works also as receptionist; welcomes guest, answering and forwarding calls, monitors office supplies, provides basic and accurate information when needed.
 Provide other clerical duties such as; filing, organizing, photocopying, scanning, and data entry.
 Keep updated records of company expenses.
 Schedule and coordinate meetings and appointment for Managers.
 Maintains working environment neat, clean and always organize.

Branch in Charge at 050 Telecom Inc
  • United Arab Emirates - Dubai
  • May 2016 to June 2018

Duties and Responsibilities:
 Ensure that each customer receives outstanding service by providing a friendly environment which includes greetings and acknowledging every customer, maintaining outstanding standards, solid product knowledge and all other parts of customer service.
 Maintains awareness of all promotions and advertisements.
 Operating the cash register and handling cash transactions with customers.
 Handle customer complaints, issues and questions.
 Ensures availability of merchandise and services by approving contracts and maintaining inventories.
 Roster preparation and ensure operation is full of staff coverage.

Deputy Manager at Brands For Less Group LLC
  • United Arab Emirates - Dubai
  • April 2015 to April 2016

DUTIES AND RESPONSIBILTIES:
 Delivering training sessions to store staff by reviewing and revising orientation to products and sales training materials, reviewing staff job results and learning needs with retail store manager; developing and implementing new product training.
 Handle customer complaints, issues and questions.
 Completes store operational requirements by scheduling and assigning employees and following up on work results.
 Attracts customers by originating display ideas, following display suggestions or schedules, producing merchandise displays in windows, showcases and on sales floor. Promotes sales by demonstrating merchandise and products to customers.
 Maintains the stability and reputation of the store by complying with legal requirements.
 Ensures availability of merchandise and services by approving contracts and maintaining inventories.
 Roster preparation and ensure operation is full of staff coverage.

Shop Cashier/Sales lady at Brands for Less/Tchibo Prozente
  • United Arab Emirates - Dubai
  • April 2014 to April 2015

DUTIES AND RESPONSIBILTIES:
 Ensure that each customer receives outstanding service by providing a friendly environment which includes greetings and acknowledging every customer, maintaining outstanding standards, solid product knowledge and all other parts of customer service.
 Maintains awareness of all promotions and advertisements.
 Operating the cash register and handling cash transactions with customers.
 Respond promptly to customer inquiries and complaints.
 Issue receipts, refunds, change and redeem coupons.
 Process POS (point of sale) purchases.
 Keep reports of transactions.
 Pleasantly deal with customers to ensure satisfaction.

Customer Service Associate at CONVERGYS
  • Philippines
  • October 2013 to November 2013

As a Customer Service Associate or Call center agent we take calls from our customers or dealers, attend to their needs and provide solutions or solve their issues and concerns.

Logistics Assistant at International Medical Company
  • Qatar - Doha
  • February 2012 to May 2013

Worked as Assistant of the Logistics Department Head...
My responsibility are the following:
- Receive and follow-up documents from the supplier.
- Assist in placing order.
- Monitor stocks availability.
- Prepare documents for the clearing of the shipments.
- Ask for quotations for sea and air shipments.
- Monitor arrival of the shipments under clearance and making follow-up.
- Directly sending of daily, weekly and monthly sales report to the suppliers globally (Germany, Malaysia, Dubai, etc.).

Pharmacy Assistant / Stock Analyst at Watsons Your Personal Care Store
  • Philippines
  • May 2008 to September 2011

In my more than 3 years of stay in Watsons there is a lot of responsibilities I handled or experienced such as the ff:
- I worked as Pharmacy Assistant.
- Doing cashiering for sometime.
- Vault Management because I act as Officer in Charge in our branch, handle customer complains, and people management.
- Stock analyst at the same time; makes order of our pharmacy area in particular, monitor incoming and outgoing of the items, monitor expiration dates of all pharmaceutical products, and monitoring of high value items.
There is one thing I can assure to all the employers out there, I am a very hardworking person which all the company would want for an employee...

Cashier at TOKYO TOKYO Food Corp
  • Philippines
  • May 2004 to October 2004

Worked as a Cashier
Job responsibility:
- Cashiering
- Order taking
- Assembly food orders
- Opening and closing procedures of Counter Area

Cashier at JOLLIBEE Food Corp
  • Philippines
  • November 2003 to April 2004

This was my first job.
At first I was assigned at the dinning area;
Dinning Area job responsibilities:
- buss-out tables
- arranging tables and chairs
- cleaning floors, tables and windows.
I was transfer at the Counter Area as a Cashier
Cashier job responsibilities:
- order taking
- cashiering
- food assembling.

Education

Bachelor's degree, Nursing
  • at Pamantasan ng Lungsod ng Pasay
  • March 2008

A graduate of Bachelor of Science in Nursing...

Specialties & Skills

Food Service
Food Service Management
Pharmacy Operations
Sales Order Processing
Cashiering
Computer Literate (Microsoft Office, Word, Excel, etc)
Visual Merchandising
Handling POS Machine

Languages

Filipino
Expert
English
Expert