HR Specialist - Business Partner
CEMEX Egypt
مجموع سنوات الخبرة :24 years, 4 أشهر
• Identifying and developing job profiles.
• Sourcing good calibers through different channels; either through ads, employment fairs, recruitment agencies.
• Interviewing candidates and checking references.
• Preparing job offers/ letters of appointment
• Coordinating with the local targeted universities.
• Organizing and conducting a full induction process for all new employees.
• Identifying employees’ training needs.
• Develop the annual training plan together with its relevant budget.
• Appointing and monitoring external training providers.
• Following up the employees’ individual development plans progress.
• Training employees on the main organization competency model.
• Making sure that all employees’ objectives are aligned with the organizational objectives.
• Reviewing the quality of mid-year reviews and ensuring that development plans are set during these sessions.
• Ensuring that end-year-reviews process is done with quality face-to-face feedback meetings between employees with their managers.
• Conducting employee satisfaction surveys to assess the quality of the above mentioned processes.
• Linking performance to rewarding/disciplinary systems.
• Participation in job-matching salary surveys.
• Organizing social activities as management day, ladies day, family day, sports day, diversity day, ...
• Responsible of the internal talents identification known as the Talent Review process
• Responsible of the Performance Development, Talent Development Program as well as sponsoring different development campaigns
• Responsible for all the external assessments through which the talent, pipeline and question marked employees are identified and an Individual Development Plan is prepared.
• Prepare Training Plan versus Budget, Training Needs Analysis, selecting training provider, conducting training evaluation.
• Responsible
• Coordinate with the EMEA Region the Administration of all CEMEX platforms and the implementation of international HR projects for training and development programs
• Develop and Handle different Internal Communication activities and programs whether designed locally or cascaded from the region.
• Manage the Professionals in Rotation “PIR” program (On the job training program for senior level).
• Manage the Professionals in Development “PID” program (International program for fresh graduates).
• Develop and Manage the Summer Internship Program.
• Managing the Training and Recruitment budget and control monthly expenditures
• Preparing monthly reports for the Training Action Plan activities.
• Monthly updates through presentations to the top management on recruitment & HR Highlights
• Prepared correspondence & compose routine correspondence independently.
• Managed Administrative projects on request.
• Had direct access to The Senior Rep’s mail, responding directly on his behalf upon his request.
• Handled media calls and telephone communications and / or direct to appropriate department.
• Coordinated and attended regular and special meetings and took accurate meeting minutes.
• Supervised and coordinated various wide events including parties, all-staff meetings.
• Was responsible for the development, implementation and follow up on special projects as assigned by the Senior Rep.
• Developed and prepared agendas & schedules for HQ visitors.
• Received and audited all invoices. Reconciliation of invoices; monitored effectiveness and responsiveness of the travel agent regarding transportation plans/air/travel ground transfers.
• Airlines reservations and ticketing (Manual, Automated & Electronic)
• Experience in Tele Marketing and phone customer service
• Handling all customer complains
• Building & maintaining customer relations through:
Recognizing customers as individuals with unique needs
Responding immediately to their needs
Providing timely & accurate info
Resolving problems and making them feel positive about the company services
• Set a corporate rates with the airlines and hotels in Egypt and worldwide for some corporate clients.
• Handling & organizing tourist services (Meet, assist in the airports, travel insurance, visa services, Honeymooners trips organization, tours organizing)
• Responsible for any updates from suppliers and set a briefing for the staff on weekly basis.
• Support my colleagues in Thomas Cook branches in computer system entries.
• Oracle accounting computer system support for Thomas Cook branches.
• Shared as Tour Leader in 5 medical meetings in Cairo, Alexandria, El Ain elsokhna & Sharm El Sheikh.