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mariam bahram, Receptionist &Salon Assistant

mariam bahram

Receptionist &Salon Assistant·Brazil Studio Salon

Bahrain

Bachelor's degree, International Business

Work experience

Total years of experience: 3 years, 3 months

Receptionist &Salon Assistant

January 2025 - January 2025

Brazil Studio Salon

Manama, Bahrain

January 2025 - January 2025

Managed appointment bookings and organized the daily schedule.
Answered phone calls and WhatsApp messages.
Provided clients with service and price information.
Maintained a clean and organized reception area.
Assisted salon staff with workflow coordination.
Managed client check-ins and confirmations.
Handled payments and processed customer transactions.
Followed up on customer feedback and resolved minor issues.
Company industry:
Other Business Support Services
Job role:
Customer Service and Call Center

CALL CENTER

January 2020 - January 2021

Nielsen

Manama, Bahrain

January 2020 - January 2021

Working within a small team the role will include taking, answering and
recording client enquiries and questions by phone/email
Owning and tracking queries to an effective resolution
Handled customer complaints with empathy and composure.
Running and sending clients reports
Conducted phone survey related to our client services from the customers
Clients of Nielsen: Batelco, Zain and STC
Company industry:
Marketing
Job role:
Customer Service and Call Center

Organizer

January 2020 - January 2021

Bahrain International Circuit

Madinat Hamad, Bahrain

January 2020 - January 2021

Managing and organizing BIC events.
Handling various of tasks related to BIC and visitors.
Identify the clients requirements and expectations for each event.
Manage all event set-up, tear down, and follow-up processes.
Company industry:
Sports & Outdoor Activities
Job role:
Human Resources and Recruitment

مدقق الحسابات

February 2020 - March 2020

bapco

Ar Rifa, Bahrain

February 2020 - March 2020

Company industry:
Accounting
Job role:
Accounting and Auditing

SALES REPRESENTATIVE

January 2020 - January 2020

Junaid Perfumes

Manama, Bahrain

January 2020 - January 2020

Building friendly professional relationship with customers for
future contact.
Achieved sales target.
Dealing with customers with empathy and friendly way.
Company industry:
Retail & Wholesale
Job role:
Sales

Accounting - Training Field

January 2020 - January 2020

Al Baraka Bank

Manama, Bahrain

January 2020 - January 2020

Providing financial information to management, investors and creditors in
order to measure business activity and its success.
Audit and assurance.
Accounting and external reporting.
Create invoices for the companys clients.
Enter invoices in the system.
SOFTWARE SYSTEM
WORD PROCESSING
Company industry:
Banking

SALES REPRESENTATIVE

January 2017 - January 2019

Al-Hawaaj

Manama, Bahrain

January 2017 - January 2019

Building friendly professional relationship with customers for future
contact.
Dealing with all types of customer personalities.
Understanding what the customer is looking for to fulfill their needs.
Company industry:
Project & Construction Planning
Job role:
Sales

Education

UNIVERSITY OF TECHNOLOGY BAHRAIN (UTB)

January 2025

January 2025

Bachelor's degree, International Business

Bahrain

AL WAFA

January 2020

January 2020

High school or equivalent, Finance

Bahrain

Skills

International Business
Expert
International Business
Expert
BUSINESS TO BUSINESS
Expert
BUSINESS TO BUSINESS
Expert
CALMNESS UNDER PRESSURE
Intermediate
CALMNESS UNDER PRESSURE
Intermediate
COMMUNICATIONS
Intermediate
COMMUNICATIONS
Intermediate
COMPUTER SCIENCE
Intermediate
COMPUTER SCIENCE
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
INFORMATION TECHNOLOGY
Intermediate
INFORMATION TECHNOLOGY
Intermediate
MULTITASKING
Intermediate
MULTITASKING
Intermediate
ORGANIZATIONAL SKILLS
Intermediate
ORGANIZATIONAL SKILLS
Intermediate
STRONG WORK ETHIC
Intermediate
STRONG WORK ETHIC
Intermediate
TEAMWORK
Intermediate
TEAMWORK
Intermediate
التحدث
Expert
التحدث
Expert

Languages

Arabic

Expert

English

Expert

Hobbies and interests

التصوير

لا شي