Business Set-Up Executive
Europe Emirate Group
Total years of experience :12 years, 1 Months
Business Setup Advisor assists and guides entrepreneurs, existing businesses and companies through company incorporation and implementation in offshore & onshore jurisdictions. Consulting with the customer and progressing to the final stages of the sale.
- Achieving sales quotas
- Achieving KPI targets
- Achieving customer success
- Led business optimization strategies and ERP implementation projects for Middle Eastern and African SMEs, spanning diverse industries (retail, manufacturing, and services).
- Acquired new clients as referrals due to my reputation and good relationship with existing clients.
- Upsold features and functionalities to existing clients to maximize their benefit optimization from
Odoo.
- Highest team contributor to R&D due to constant feedback to the product team regarding
loopholes and client pain points, articulated effectively and solution oriented.
- Successfully delivered 10+ projects and heavily contributed to another 20+ projects, including
gap analysis, process design, software configuration and customization.
- Achieved 98% CSI for the year of 2021.
- Oversaw the supply chain management process, coordinated warehouse staff, and reinforced safety standards.
- Controlled expenses-maintained inventory and managed employees as well as assisted in modifying contracts with existing clients to manage profit & loss.
- Integrated RFID technology and led process improvement team to reduce store delivery miss picks from 2.75% to 0.29%, greatly reducing the cost of rework, product returns, redeliveries and improving customer satisfaction.
- Developed and implemented Standard Operational Procedures resulting in a remarkable enhancement in customer satisfactions rating which increased from 1.5 to 4.2 over 5.
- Promoted 8 employees to higher levels in the organization through mentoring and enablement.
- Managed daily operational tasks of the distribution center while ensuring effective management and achievement of daily goals and commitment to customers’ needs.
- Supervised, Trained, Coached, Evaluated, and developed 30 employees in warehousing, receiving, and shipping tasks while maintaining organizational performance, utilizing Key Performance indicator (KPIs).
- Developed and implemented product delivery process that simplified and maximized driver’s time as well as reduced overtime and on time deliveries.
- Maintained appropriate inventory level by conducting cycle counts, stock counts as well as performed audits on inbound/outbound shipments and returns to ensure accuracy.
- Conducted in-depth research to generate leads through strategic marketing and networking.
- Closed a major partnership with CMA/CGM and other shipping companies by proactively
engaging in business events.
- Forecast sales opportunities and execute sales strategy to ensure that growth and profitability are achieved.
Minor in Transport Management