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Maria Teresa Juarez, Executive Secretary / Document Controller

Maria Teresa Juarez

Executive Secretary / Document Controller·Bhatia General Contracting L.L.C.

United Arab Emirates

Bachelor's degree, Nursing

Work experience

Total years of experience: 17 years, 3 months

Executive Secretary / Document Controller

March 2012 - Present

Bhatia General Contracting L.L.C.

Dubai, United Arab Emirates

March 2012 - Present

 Assisting the Project Manager in daily activities.
 Organizing site documents (drawings, technical
data, MIR's, IR's).
 Maintaining logs
 Replying to correspondences & emails.
 Maintaining office supplies.
 Handling invoices and site petty cash.
 Organizing meetings

Company industry:
Construction & Building
Job role:
Secretarial

Customer Service

October 2010 - February 2012

Teleperformance Philippines

Philippines

October 2010 - February 2012

1. Customer Service Representative - Able to handle large volume of calls while maintaining call quality and patience in every call.
2. Billing Expert - Handles customer’s past and present billing concerns. Assists customers regarding products/services queries.
3. Sells products/services - Sells product and places customer’s order in computer system.
4. Assists other administrative staff with overflow work, including word processing, data entry and internet research tasks.
5. Maintain complete professionalism in communication while dealing with clients, customers, etc.

Company industry:
Call Centers & Customer Care Outsourcing
Job role:
Customer Service and Call Center

Secretary/Office Assistant

March 2009 - September 2010

Stream Global Services - Quezon City

Philippines

March 2009 - September 2010

• Duties and Responsibilities:
1. Filling and Data Archiving - Maintains updated working files, transmittal reports, business letters and correspondents, and other relevant office forms.
2. Office Operations - Responsible in supervising replenishment of office supplies and pantry items, endorse requisition forms to immediate superior for approval.
3. Perform Secretarial position - Arrange booking for business trips and meetings for Operation Manager.
4. Provides general and administrative support to the Operation Manager. Responsible for the documentation, routing of memos and correspondences and relieves superior of clerical work and business detail.

Company industry:
Call Centers & Customer Care Outsourcing
Job role:
Secretarial

Education

Our Lady of Fatima University

January 2008

January 2008

Bachelor's degree, Nursing

Philippines

GPA (percentage): 87%

GPA (percentage): 87%

Bachelor of Science in Nursing Our Lady of Fatima University, Philippines 2004-2008

Skills

Company Secretarial
Expert
Company Secretarial
Expert
Office Operations
Expert
Office Operations
Expert
Sales Operations
Expert
Sales Operations
Expert
Data Archiving
Expert
Data Archiving
Expert
ADMINISTRATIVE SUPPORT
Intermediate
ADMINISTRATIVE SUPPORT
Intermediate
ARCHIVING
Intermediate
ARCHIVING
Intermediate
CLERICAL
Intermediate
CLERICAL
Intermediate
DATA ARCHIVING
Expert
DATA ARCHIVING
Expert
DOCUMENTATION
Expert
DOCUMENTATION
Expert
OFFICE ASSISTANT
Intermediate
OFFICE ASSISTANT
Intermediate
OFFICE SUPPLIES
Intermediate
OFFICE SUPPLIES
Intermediate
OPERATIONS
Intermediate
OPERATIONS
Intermediate
SECRETARIAL
Expert
SECRETARIAL
Expert
SECRETARY
Expert
SECRETARY
Expert
Company Secretarial
Expert
Company Secretarial
Expert
Office Operations
Expert
Office Operations
Expert
Sales Operations
Expert
Sales Operations
Expert
Data Archiving
Expert
Data Archiving
Expert

Languages

English
Expert